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Aspect Software, Inc. - Company Profile

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Aspect Software, Inc. - Overview

Description
Aspect Software, Inc. is a public company headquartered in Massachusetts with an estimated 2,088 employees. In the US, the company has a notable market share in at least one industry: Data Processing & Hosting Services, where they account for an estimated 0.1% of total industry revenue and are considered a Disruptor because they display lower to medium market share that’s rising rapidly, but weaker profits compared to some of their peers.
Company Details

Registered Name: Aspect Software, Inc.

Company Type: Other

Headquarters: 300 Apollo Drive Chelmsford MA 01824

Employees: 2088

Aspect Software, Inc. - Operating Industries and Main Competitors

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Aspect Software, Inc. - Products and Services

  • Data Processing & Hosting Services in the US

    • Of the 5 core revenue-generating products and services in the Data Processing & Hosting Services in the US industry, Aspect Software, Inc. offers:
    • Application service provisioning
    • Business process management
    • Data storage and management services
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Aspect Software, Inc. - Analyst Insights

Alvaria launched new software in 2022 to maximize employee productivity and boost company profit

In an effort to improve agent efficiency and engagement, thereby maximizing productivity, Alvaria introduced a real-time virtual assistant, Alvaria Real Time Optimizer. This cloud application will monitor idle time, deliver training, boost morale with automated breaks, find time to connect agents with supervisors and prompt agents when they go over time thresholds. The use of this call center application will drive profitability as well as remain competitive as it improves company capabilities.

Balance Sheet|Labor|New Activity


In response to volatile demand in the wake of the first COVID-19 surge, the company undertook a comprehensive cost reduction program, aimed at shoring up labor and supply costs.

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Aspect Software, Inc. - SWOT Analysis

Strengths and weaknesses take into account internal factors, and are based on Aspect Software, Inc.'s performance in comparison to its competitors. Opportunities and Threats focus on external influences, and are based on trends and demand in the Data Processing & Hosting Services in the US industry.
Strengths
Days Receivables: x.x%
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Rank: 2 of 3 peers
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Annual Turnover: x.x%
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Rank: 2 of 3 peers
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Weaknesses
Credit Risk: x.x%
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Rank: 2 of 3 peers
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Revenue per Employee: $xx
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Rank: 2 of 3 peers
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Opportunities
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Threats
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  • Products and Services
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