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Stationery Product Retailing in the UK - Market Research Report (2014-2029)

Hannah Milne Hannah Milne London, United Kingdom Last Updated: February 2024 SIC SP0.361

Revenue

£1.2bn

2024-25

£1.3bn

Past 5-Year Growth

Profit

£XX.Xm

Employees

21,700

Businesses

1,788

Wages

£XXX.Xm

Stationery Product Retailing in the UK industry analysis

The stationery product retailing industry in the UK constitutes businesses that sell various stationery items ranging from paper products and writing instruments to office supplies. Digital transformation has profoundly impacted traditional stationery sales in recent years, with digital solutions like note-taking applications driving demand away from physical products. Despite this shift, certain times of the year, like the back-to-school period, continue to inject vitality into the sector. Industry revenue is forecast to sink at a compound annual rate of 8.7% over the five years through 2023-24 to £1.2 billion, including estimated growth of 0.4% in 2023-24, while the average industry profit margin is expected to reach 3.4%.

Trends and Insights

  • Digital shift reduces stationery demand. Stationery retailers are responding to declining traditional product sales by diversifying into eco-friendly goods and tech products while capitalising on the back-to-school season despite budget constraints.
  • Writing instruments remain relevant despite digitalisation. Regardless of the increasing shift to digital, demand for eco-friendly, personalised writing tools for educational, professional and gifting purposes still persists.
  • Stationery sales thrive in the South East due to demand. High business activity, affluent consumers and efficient transport links fuel this sector by providing a ready market and reliable supply.
  • Specialised stationery retailers face intense competition. Supermarkets, variety retailers and online pure-play players are drawing consumers away from traditional stationery stores as they offer convenience, competitive prices and a diverse product range.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 8.7 % over the past five years, to reach an estimated £1.2bn in 2024.

Trends and Insights

The proliferation of digital solutions drives down demand for traditional stationery

  • Ofcom reports that 92% of UK households now have internet access as of 2023, a trend that is steadily increasing and shifting demand away from traditional industry sectors.
  • Additional trends and insights available with purchase
Stationery Product Retailing in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Designer stationery stores gain an edge with customised offerings to meet consumer demand

  • In the competitive stationery retail market, stores that offer fashionable or designer products tend to outpace traditional retailers. By differentiating their merchandise, these businesses attract a broader customer base.

Biggest companies in the Stationery Product Retailing in the UK

Company
Market Share (%)
2024
Revenue (£m)
2024
WH Smith plc
621.6
The Works Stores Ltd
72.6
Smiggle UK Ltd
36.9

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Stationery Product Retailing in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Notebooks and paper products, Writing instruments and Art and craft supplies. Notebooks and paper products is the largest segment of the Stationery Product Retailing in the UK.

Trends and Insights

Writing instruments remain a prominent market

  • This segment includes products like pens, pencils, markers, highlighters and other tools used for writing or drawing.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry sell stationery products used for writing, drawing, filing and similar applications. Greeting cards and printer paper are excluded from this report. It includes sales from bricks-and-mortar stores, speciality stores, general merchandisers and online sales for stores with a physical presence.

What's included in this industry?

Writing instrumentsNotebooks and paper productsArt and craft suppliesFiling items and foldersStaplers, paper clips and other office stationeryPencil casesScissorsGlue sticksCalculators, geometry sets and other school stationery

Companies

WH Smith plcThe Works Stores LtdSmiggle UK Ltd

Purchase this report to view all 3 major companies in this industry.

Related Terms

BRICKS-AND-MORTARONLINE PURE-PLAYDIGITAL FATIGUE

Industry Code

SIC 2007

SIC 47.62 - Stationery Product Retailing in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Digital shift reduces stationery demand. Stationery retailers are responding to declining traditional product sales by diversifying into eco-friendly goods and tech products ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Writing instruments remain relevant despite digitalisation. Regardless of the increasing shift to digital, demand for eco-friendly, personalised writing tools for educational...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Stationery sales thrive in the South East due to demand. High business activity, affluent consumers and efficient transport links fuel this sector by providing a ready market...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Specialised stationery retailers face intense competition. Supermarkets, variety retailers and online pure-play players are drawing consumers away from traditional stationery...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

WH Smith thrives in high-traffic areas. By locating stores in bustling spaces like airports and train stations, alongside expanding its travel retail operations, it attracts ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of WH Smith plc's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of The Works Stores Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Smiggle UK Ltd's performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for WH Smith plc, and factors influencing its performance in the industry
  • Description and key data for The Works Stores Ltd, and factors influencing its performance in the industry
  • Description and key data for Smiggle UK Ltd, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

UK's stationery retailers face minimal regulation. Mainly due to the non-hazardous nature of the products sold, retailers are not heavily governed by specific policies or rul...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Rising wages challenge stationery retailers. The sector is adapting to a changing competitive landscape and increasing digitalisation, with the National Living Wage hike to £...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Stationery Product Retailing in the UK industry in United Kingdom in 2024?

The market size of the Stationery Product Retailing in the UK industry in United Kingdom is £1.2bn in 2024.

How many businesses are there in the Stationery Product Retailing in the UK industry in 2024?

There are 1,788 businesses in the Stationery Product Retailing in the UK industry in United Kingdom, which has declined at a CAGR of 4.1 % between 2019 and 2024.

Has the Stationery Product Retailing in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Stationery Product Retailing in the UK industry in United Kingdom has been declining at a CAGR of 8.7 % between 2019 and 2024.

What is the forecast growth of the Stationery Product Retailing in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Stationery Product Retailing in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Stationery Product Retailing in the UK market in United Kingdom?

The biggest companies operating in the Stationery Product Retailing market in United Kingdom are WH Smith plc, The Works Stores Ltd and Smiggle UK Ltd

What does the Stationery Product Retailing in the UK in United Kingdom include?

Writing instruments and Notebooks and paper products are part of the Stationery Product Retailing in the UK industry.

Which companies have the highest market share in the Stationery Product Retailing in the UK in United Kingdom?

The company holding the most market share in United Kingdom is WH Smith plc.

How competitive is the Stationery Product Retailing in the UK industry in United Kingdom?

The level of competition is high and increasing in the Stationery Product Retailing in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Supermarkets in the UK
  • Department Stores in the UK
  • Convenience Stores in the UK

Complementors

  • Paper Stationery Manufacturing in the UK

International industries

  • Office Supply Stores in the US
  • Office Supply Stores in Canada
  • Stationery Goods Retailing in Australia
  • Stationery Goods Retailing in New Zealand
  • Office Supply Stores in China

View all industries in United Kingdom

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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