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Catering Services in New Zealand - Market Research Report (2014-2029)

Kathrina Gonzales Kathrina Gonzales Melbourne, Australia Last Updated: February 2024 ANZSIC H4513NZ

Revenue

$833.2m

2024-25

$925.4m

Past 5-Year Growth

Profit

$XX.Xm

Employees

9,790

Businesses

920

Wages

$XXX.Xm

Catering Services in New Zealand industry analysis

Companies in the Catering Services industry have faced various challenges in recent years. Industry revenue is expected to decline at an annualised 3.5% over the five years through 2023-24 to $833.2 million. This contraction can be attributed to a combination of factors, including increased market competition and shifts in consumer spending habits, as individuals and businesses opt for more cost-effective alternatives to traditional catering. Volatility in raw material costs has also pressured the industry's revenue, leading to caterers re-evaluating their pricing strategies. Moreover, the rise of dietary preferences and health-conscious eating has necessitated a change in caterers’ offerings, with consumer demand trending towards more diverse and customised menu options. However, many caterers started offering individually packed meals and home-delivery services, partially offsetting revenue declines. Increased healthcare demand during the COVID-19 pandemic benefited large-scale catering service providers offering full-service contracts, like in managed isolation facilities. With pandemic restrictions easing, demand for catering services is rising again, supporting a 10.6% increase anticipated in industry revenue in 2023-24.

Trends and Insights

  • Catering companies face price pressures. Intensifying internal competition and competition from hospitality businesses force caterers to cut prices, with companies focusing on reducing costs through inventory control and decreased full-time employee numbers.
  • Corporate catering represents the largest service segment. Economic uncertainties and inflation are hindering business spending on corporate functions, restricting revenue growth.
  • Auckland is home to the most caterers. Auckland boasts high average incomes and economic activity, with many key markets like schools, universities, businesses, government departments, hospitals and sporting and entertainment venues.
  • Caterers face a high level of competition. Internal competition is primarily based on price, services provided, food quality and reputation.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 3.5 % over the past five years, to reach an estimated $833.2m in 2024.

Trends and Insights

Inflation and economic volatility have challenged the industry’s recovery from the pandemic

  • Easing restrictions are supporting revenue recovery for the industry, with airline and private event catering returning. However, severe inflation and heightened uncertainty constrain revenue growth.
  • Additional trends and insights available with purchase
Catering Services in New Zealand
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Improving economic conditions will drive spending on catering services

  • Both consumer and business confidence will improve in the coming years as wider economic conditions stabilise. This would boost spending on discretionary services like catering.

Biggest companies in the Catering Services in New Zealand

Company
Market Share (%)
2024
Revenue ($m)
2024
Compass
144.6
LSG Group
140.2
Spotless (NZ)
124.7

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Catering Services in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Private event catering, Corporate catering and Airline catering. Private event catering is the largest segment of the Catering Services in New Zealand.

Trends and Insights

Corporate catering has weakened as business confidence is still recovery form pandemic lows

  • Corporate catering is a service focused on providing food and beverages for corporate functions, annual meetings and sponsored events. Its performance is closely tied to business confidence.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Caterers primarily provide catering services at specific locations or events. Caterers may transport meals and snacks to the venue or prepare and serve them on the premises, as the client requires.

What's included in this industry?

Corporate cateringPrivate event cateringAirline cateringRenting out catering equipmentConsulting and event management services

Companies

CompassLSG GroupSpotless (NZ)

Purchase this report to view all 3 major companies in this industry.

Related Terms

FOOD SERVICESELF-CATERINGFULL-SERVICE CONTRACT

Industry Code

ANZSIC 2006

ANZSIC 4513 - Catering Services in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Catering companies face price pressures. Intensifying internal competition and competition from hospitality businesses force caterers to cut prices, with companies focusing o...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Corporate catering represents the largest service segment. Economic uncertainties and inflation are hindering business spending on corporate functions, restricting revenue gr...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Auckland is home to the most caterers. Auckland boasts high average incomes and economic activity, with many key markets like schools, universities, businesses, government de...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Caterers face a high level of competition. Internal competition is primarily based on price, services provided, food quality and reputation.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The catering industry is characterised by its high fragmentation and diversity, comprising mainly small, independent caterers. These caterers typically serve localised market...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Compass's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of LSG Group's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Spotless (NZ)'s performance by revenue, market share and profit margin from 2018 through 2024

Detailed analysis

  • Description and key data for Compass, and factors influencing its performance in the industry
  • Description and key data for LSG Group, and factors influencing its performance in the industry
  • Description and key data for Spotless (NZ), and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

As business confidence recovers in 2023-24, there will be a notable increase in corporate spending on services like catering, boosting demand for catering providers. This ren...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Intense competition constrained profitability. Simultaneously, increasing costs for ingredients and overheads have placed added pressure on profit margins without a proportio...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Catering Services industry in New Zealand in 2024?

The market size of the Catering Services industry in New Zealand is $833.2m in 2024.

How many businesses are there in the Catering Services in New Zealand industry in 2024?

There are 920 businesses in the Catering Services industry in New Zealand, which has grown at a CAGR of 1.8 % between 2019 and 2024.

Has the Catering Services industry in New Zealand grown or declined over the past 5 years?

The market size of the Catering Services industry in New Zealand has been declining at a CAGR of 3.5 % between 2019 and 2024.

What is the forecast growth of the Catering Services industry in New Zealand over the next 5 years?

Over the next five years, the Catering Services industry in New Zealand is expected to grow.

What are the biggest companies in the Catering Services market in New Zealand?

The biggest companies operating in the Catering Services market in New Zealand are Compass, LSG Group and Spotless (NZ)

What does the Catering Services in New Zealand include?

Corporate catering and Private event catering are part of the Catering Services industry.

Which companies have the highest market share in the Catering Services in New Zealand?

The company holding the most market share in New Zealand is Compass.

How competitive is the Catering Services industry in New Zealand?

The level of competition is high and increasing in the Catering Services industry in New Zealand.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Pubs, Bars and Nightclubs in New Zealand
  • Cafes and Restaurants in New Zealand
  • Hotels and Resorts in New Zealand
  • Fast Food and Takeaway Food Services in New Zealand

Complementors

  • There are no industries to display.

International industries

  • Food Service Contractors in the US
  • Caterers in the US
  • Airline Catering Services in the US
  • Caterers in Canada
  • Catering Services in Australia

View all industries in New Zealand

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.