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Managed Services Provider - Market Research Report (2014-2029)

Ashkan Salim Ashkan Salim Frankfurt, Germany Last Updated: October 2024 WZ J62.03DE

Revenue

€14,6Mrd.

2024

€14.6bn

Past 5-Year Growth

Profit

€XXX,XMio.

Employees

51.684

Businesses

2.629

Wages

€X,XMrd.

Managed Services Provider industry analysis

Die Branche der Managed Services Provider verzeichnete zwischen 2019 und 2024 einen Umsatzrückgang von durchschnittlich 0,5 % pro Jahr. In den letzten Jahren war ein Trend zum Insourcing zu beobachten, bei dem viele große Unternehmen ihre zuvor ausgelagerte IT-Infrastruktur wieder in ihr Unternehmen integrieren. Mitverantwortlich für diese Entwicklung war auch der Ausbruch der Coronavirus-Pandemie im Jahr 2020, durch die zahlreiche Kundenunternehmen mit Liquiditätsengpässen zu kämpfen hatten, und viele von ihnen beschlossen, Verträge mit Branchenakteuren für IT-Dienstleistungen zu kündigen, die für den Betrieb ihres Unternehmens nicht zwingend erforderlich sind. Im aktuellen Jahr ist für die Branche mit einem Umsatz von 14,6 Milliarden Euro zu rechnen, was einem Anstieg von 0,1 % entspricht.

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    Market size and recent performance (2014-2029)

    Industry revenue has declined at a CAGR of -0.5% over the past five years, to reach an estimated €14,6Mrd. in 2024.

    Trends and Insights

    • Die Managed Services Provider werden künftig vermehrt Investitionen in Sicherheitstechnologien tätigen. In den Rechenzentren der Branchenunternehmen werden sensible Daten der Kunden verwaltet, deren Schutz ein immer größerer Stellenwert beigemessen wird.
    • Additional trends and insights available with purchase

    Biggest companies in the Managed Services Provider

    Company
    2024
    Market Share (%)
    2024
    Revenue ($m)
    2024
    Profit ($m)
    2024
    Profit Margin (%)
    2024
    Finanz Informatik GmbH & Co. KG
    Atos Information Technology GmbH
    Atruvia AG

    To view the market share and analysis for all 5 top companies in this industry, view purchase options.

    Products & Services Segmentation

    Industry revenue is measured across several distinct product and services lines, including Externe Systemadministration, Betrieb von Cloud-Diensten and Betrieb von Applikationen. Externe Systemadministration is the largest segment of the Managed Services Provider.

    Trends and Insights

    <LI>Die externe Systemadministration umfasst Dienstleistungen im Zusammenhang mit der Bereitstellung der IT-Infrastruktur und Tätigkeiten in Bezug auf die Verwaltung der gesamten IT-Systeme und -Netze.</LI><LI>Zur externen Systemadministration gehören neben der Instandhaltung der IT auch die Überwachung sämtlicher Zugriffe und die Verhinderung von Angriffen auf das System.

    • Des Weiteren muss sichergestellt werden, dass unterschiedliche Programme und Betriebssysteme reibungslos miteinander arbeiten und den Austausch von Daten ermöglichen.</LI><LI>Die Umsätze in diesem Dienstleistungssegment sind rückläufig. Einige große Unternehmen integrieren ihre IT-Abteilungen wieder in den Konzern. In manchen Fällen erhöht dies ihre Kosten, sie hoffen jedoch, dass sich die Reintegration positiv auf ihr Geschäft auswirkt und ihnen eine bessere Kontrolle über ihre Daten gibt.</LI>
    • More insights available in the full report

    Table of Contents

    About this industry

    Industry definition

    Die Branche der Managed Services Provider verzeichnete zwischen 2019 und 2024 einen Umsatzrückgang von durchschnittlich 0,5 % pro Jahr. In den letzten Jahren war ein Trend zum Insourcing zu beobachten, bei dem viele große Unternehmen ihre zuvor ausgelagerte IT-Infrastruktur wieder in ihr Unternehmen integrieren. Mitverantwortlich für diese Entwicklung war auch der Ausbruch der Coronavirus-Pandemie im Jahr 2020, durch die zahlreiche Kundenunternehmen mit Liquiditätsengpässen zu kämpfen hatten, und viele von ihnen beschlossen, Verträge mit Branchenakteuren für IT-Dienstleistungen zu kündigen, die für den Betrieb ihres Unternehmens nicht zwingend erforderlich sind. Im aktuellen Jahr ist für die Branche mit einem Umsatz von 14,6 Milliarden Euro zu rechnen, was einem Anstieg von 0,1 % entspricht.

    What's included in this industry?

    Externe SystemadministrationBetrieb von Cloud-DienstenBetrieb von ApplikationenBusiness Process OutsourcingExterne SystemadministrationBetrieb von Cloud-DienstenBetrieb von ApplikationenBusiness Process OutsourcingSonstige Dienstleistungen

    Companies

    Finanz Informatik GmbH & Co. KGAtos Information Technology GmbHAtruvia AG

    Purchase this report to view all 5 major companies in this industry.

    Related Terms

    CLOUD-COMPUTINGEDGE-COMPUTINGINFRASTRUCTURE AS A SERVICE (IAAS)SOFTWARE AS A SERVICE (SAAS)INTERNET OF THINGS (IOT)COLOCATION-SERVICES

    Industry Code

    WZ

    WZ J62.03DE - Managed Services Provider

    Performance

    Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

    Analyst insights

    Nachfrage durch Datenverarbeitung, Hosting und damit verbundene Tätigkeiten. Die Branche der Datenverarbeitung und des Hostings steht in enger Beziehung mit den Betreibern von...

    In this chapter (4)

    • Current Performance
    • Outlook
    • Volatility
    • Life Cycle

    Key metrics

    • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
    • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
    • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
    • Total Profit, Profit Margin, Profit per Business

    Charts

    • Revenue, including historical (2014-2023) and forecast (2024-2029)
    • Employees, including historical (2014-2023) and forecast (2024-2029)
    • Businesses, including historical (2014-2023) and forecast (2024-2029)
    • Profit, including historical (2014-2024)
    • Industry Volatility vs. Revenue Growth
    • Industry Life Cycle

    Detailed analysis

    • Trends in supply, demand and current events that are driving current industry performance
    • Expected trends, economic factors and ongoing events that drive the industry's outlook
    • Key success factors for businesses to overcome volatility
    • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

    Products and Markets

    Learn about an industry's products and services, markets and trends in international trade.

    Analyst insight

    <B>Aufgrund des Trends zum Insourcing sind die Umsätze mit externer Systemadministration in den vergangenen Jahren gesunken</B>. <LI>Die externe Systemadministration umfasst D...

    In this chapter

    • Products & Services
    • Major Markets
    • International Trade

    Key metrics

    • Largest market segment and value in 2024
    • Product innovation level
    • Total imports, level and trend
    • Total exports, level and trend
    • Trade Balance

    Charts

    • Products & services segmentation in 2024
    • Major market segmentation in 2024
    • International trade, including imports by country and exports by country

    Detailed analysis

    • Trends impacting the recent performance of the industry's various segments
    • Innovations in the industry's product or service offering, specialization or delivery method
    • Key factors that successful businesses consider in their offerings
    • Buying segments and key trends influencing demand for industry products and services
    • Recent trends in import and export volumes, country of origin or destination, and expected future trends

    Geographic Breakdown

    Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

    Analyst insights

    <B>Die in der Region Süd tätigen Betriebe profitieren von ihrer Nähe zu Industrie- und Finanzunternehmen</B>. <LI>Bayern und Baden-Württemberg stellen gemeinsam die im Regione...

    In this chapter (1)

    • Business Locations

    Charts

    • Share of revenue, establishment, wages and employment in each region
    • Share of population compared to establishments in each region in 2024

    Tables

    • Number and share of establishments in each region in 2024
    • Number and share of revenue each region accounts for in 2024
    • Number and share of wages each region accounts for in 2024
    • Number and share of employees in each region in 2024

    Detailed analysis

    • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
    • Key success factors for businesses to use location to their advantage

    Competitive Forces

    Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

    Analyst insights

    Betrieb an einem Ort mit geeigneten klimatischen Bedingungen. Da die Rechner der Unternehmen rund um die Uhr im Einsatz sind, müssen sie auch ständig gekühlt werden. Der Betri...

    In this chapter (4)

    • Concentration
    • Barriers to Entry
    • Substitutes
    • Buyer & Supplier Analysis

    Key metrics

    • Industry concentration level
    • Industry competition level and trend
    • Barriers to entry level and trend
    • Substitutes level and trend
    • Buyer power level and trend
    • Supplier power level and trend

    Charts

    • Market share concentration among the top 4 suppliers from 2019-2024
    • Supply chain including upstream supplying industries and downstream buying industries, flow chart

    Detailed analysis

    • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
    • Key success factors for businesses to manage the competitive environment of the industry.
    • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
    • Key success factors for potential entrants to overcome barriers to entry.
    • Competitive threats from potential substitutes for the industry’s own products and services.
    • Key success factors for how successful businesses can compete with substitutes.
    • Advantages that buyers have to keep favorable purchasing conditions.
    • Advantages that suppliers have to maintain favorable selling conditions.
    • Key success factors for how businesses can navigate buyer and supplier power.

    Companies

    Learn about the performance of the top companies in the industry.

    Analyst insights

    Die Finanz Informatik verwaltet die IT-Infrastruktur der Schlüsselakteure der Finanzindustrie Die Finanz Informatik betreibt mehrere Tochterunternehmen, unter anderem die Fin...

    In this chapter

    • Market Share Concentration
    • Companies
    • Company Spotlights

    Charts

    • Industry market share by company in 2020 through 2024
    • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
    • Overview of Finanz Informatik GmbH & Co. KG's performance by revenue, market share and profit margin from 2018 through 2024
    • Overview of Atos Information Technology GmbH's performance by revenue, market share and profit margin from 2018 through 2024
    • Overview of Atruvia AG's performance by revenue, market share and profit margin from 2018 through 2024
    • Overview of revenue, market share and profit margin trend for 2 additional companies

    Detailed analysis

    • Description and key data for Finanz Informatik GmbH & Co. KG, and factors influencing its performance in the industry
    • Description and key data for Atos Information Technology GmbH, and factors influencing its performance in the industry
    • Description and key data for Atruvia AG, and factors influencing its performance in the industry
    • Description, key data and performance trends for 2 additional companies

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    <B>Datenschutz-Grundverordnung (DSGVO)</B>. <LI>Artikel 4 Nummer 7 der Datenschutz-Grundverordnung legt fest, dass die Auftraggeber für die Einhaltung der datenschutzrechtlich...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

      Detailed analysis

      • Demographic and macroeconomic factors influencing the industry
      • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
      • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

      Key Statistics

      Industry Data

      Data Tables

      Including values and annual change:

      • Revenue (2014-2029)
      • IVA (2014-2029)
      • Establishments (2014-2029)
      • Enterprises (2014-2029)
      • Employment (2014-2029)
      • Exports (2014-2029)
      • Imports (2014-2029)
      • Wages (2014-2029)

      Top Questions Answered

      Unlock comprehensive answers and precise data upon purchase. View purchase options.

      What is the estimated market size of the Managed Services Provider industry in Germany in 2024?

      The market size of the Managed Services Provider industry in Germany is €14,6Mrd. in 2024.

      How many businesses are there in the Managed Services Provider industry in 2024?

      There are 2.629 businesses in the Managed Services Provider industry in Germany, which has declined at a CAGR of -1.0% between 2019 and 2024.

      Has the Managed Services Provider industry in Germany grown or declined over the past 5 years?

      The market size of the Managed Services Provider industry in Germany has been at a CAGR of -0.5% between 2019 and 2024.

      What is the forecast growth of the Managed Services Provider industry in Germany over the next 5 years?

      The Managed Services Provider in Germany market is forecast to over the five years from 2024 to 2029

      What are the biggest companies in the Managed Services Provider market in Germany?

      The biggest companies operating in the Managed Services Provider market in Germany are Finanz Informatik GmbH & Co. KG, Atos Information Technology GmbH and Atruvia AG

      What does the Managed Services Provider in Germany include?

      Externe Systemadministration and Betrieb von Cloud-Diensten are part of the Managed Services Provider industry.

      Which companies have the highest market share in the Managed Services Provider in Germany?

      The company holding the most market share in Germany is Finanz Informatik GmbH & Co. KG.

      How many people are/were employed in the Managed Services Provider in Germany in 2024?

      There are 51.684 employed in the Managed Services Provider industry in Germany 2024.

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      Methodology

      How are IBISWorld reports created?

      IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

      Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

      IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

      What data sources do IBISWorld analysts use?

      Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

      Key data sources in Germany include:

      • German Federal Statistics Office (Destatis)
      • European Statistics Office (Eurostat)
      • United Nations Comtrade

      Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

      These sources include:

      • Industry and trade associations
      • Industry federations or regulators
      • Major industry players annual or quarterly filings

      Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

      How does IBISWorld forecast its data?

      IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

      IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

      Learn more about our methodology and data sourcing on the Help Center.