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Pet Sitting Services in Australia - Market Research Report (2014-2029)

Ryan Tan Ryan Tan Melbourne, Australia Last Updated: March 2024 ANZSIC OD5699 Spotlight Report

Revenue

$1.2bn

2024-25

$1.3bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

9,694

Businesses

4,378

Wages

$XXX.Xm

Pet Sitting Services in Australia industry analysis

Australia’s Pet Sitting Services industry has thrived over the past few years. The COVID-19 pandemic led to a spike in pet ownership, expanding the customer pool for pet sitting services. A surge in first-time pet owners and their readiness to spend on pet-care services has notably enhanced revenue and profitability. As pandemic-related restrictions ease, pent-up travel demand has fuelled revenue growth for pet carers, with owners increasingly hiring pet sitters during their vacations. Digital platforms and apps have broadened market accessibility, mitigating conventional trust concerns via user reviews, ratings and customisation features. Technology has become pivotal in amplifying user experiences – tools like live chat or photo-sharing options have greatly improved communication and trust between pet owners and sitters. Overall, revenue is expected to grow at an annualised 5.3% over the five years through 2023-24, including an anticipated surge of 5.2% this year alone, to total $1.2 billion.

Trends and Insights

  • Online platforms and technology are facilitating market growth. Websites and apps streamline finding pet sitters while personalisation features and feedback mechanisms build trust between pet owners and sitters.
  • Online platforms and mobile apps are fuelling demand from those aged between 18 and 29. This tech-savvy demographic tends to favour online platforms and mobile applications to book pet sitting services over more expensive options like boarding.
  • Building a reliable and trustworthy reputation is a barrier that requires substantial time investment and positive customer experiences. New entrants can struggle to gain trust and establish credibility among prospective clients, making it difficult to compete with well-established competitors.
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Everything you need in one report

  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
  • Powerful SWOT, Porter’s Five Forces and risk management frameworks
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Access hundreds of analysis and data

  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 5.3 % over the past five years, to reach an estimated $1.2bn in 2024.

Trends and Insights

Online platforms and mobile applications foster market growth and trust in the pet sitting sector

  • Online platforms have expanded the industry’s market reach, facilitating a revenue surge in recent years.
  • Additional trends and insights available with purchase
Pet Sitting Services in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Pet humanisation and premiumisation trends will bolster the pet-care sector

  • An ongoing surge in pet ownership in Australia will generate steady demand for various pet-care services in the coming years.

Biggest companies in the Pet Sitting Services in Australia

There are no companies that hold a large enough market share in the Pet Sitting Services in Australia industry for IBISWorld to include in this product.

Products & Services Segmentation

Pet Sitting Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Pet boarding and minding services, In-home pet sitting services and Dog walking services. Pet boarding and minding services is the largest segment of the Pet Sitting Services in Australia.

Trends and Insights

Digital disruptions and a growing preference for in-home care challenge pet boarding and minding services

  • Pet boarding and minding services involve caring for pets at a specialised facility or the caregiver’s home, providing daily needs like food, exercise and interaction during the owner’s absence.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The industry includes individuals or businesses providing temporary pet care, typically when the owner is away. While the industry caters mainly to dogs and cats, it can also include fish, birds and exotic pets. Pet caregivers can provide services at the owner’s home, pet sitter’s home, or pet-care centres. Digital platforms or applications that link pet owners with pet sitters also fall within the industry’s scope.

What's included in this industry?

Pet boarding and minding servicesIn-home pet sitting servicesDog walking services

Companies

Purchase this report to view all major companies in this industry.

Related Terms

HUMANISATIONHOUSE VISITINGPET MINDINGPET PARENTING

Industry Code

ANZSIC 2006

ANZSIC 9539 - Pet Sitting Services in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Online platforms and technology are facilitating market growth. Websites and apps streamline finding pet sitters while personalisation features and feedback mechanisms build ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Factors that influence volatility in the industry
  • Key success factors for businesses to overcome volatility

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Online platforms and mobile apps are fuelling demand from those aged between 18 and 29. This tech-savvy demographic tends to favour online platforms and mobile applications t...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Purchase this report to unlock analyst insights.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Building a reliable and trustworthy reputation is a barrier that requires substantial time investment and positive customer experiences. New entrants can struggle to gain tru...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

State animal welfare laws primarily regulate pet sitting services in Australia and groups like the RSPCA provide best practice guidelines. For instance, providers must adhere...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The COVID-19 pandemic and the rising trend of pet humanisation have boosted demand for pet-related services. Pet owners’ increased willingness to pay for premium services and...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Pet Sitting Services industry in Australia in 2024?

The market size of the Pet Sitting Services industry in Australia is $1.2bn in 2024.

How many businesses are there in the Pet Sitting Services in Australia industry in 2024?

There are 4,378 businesses in the Pet Sitting Services industry in Australia, which has grown at a CAGR of 8.8 % between 2019 and 2024.

Has the Pet Sitting Services industry in Australia grown or declined over the past 5 years?

The market size of the Pet Sitting Services industry in Australia has been growing at a CAGR of 5.3 % between 2019 and 2024.

What is the forecast growth of the Pet Sitting Services industry in Australia over the next 5 years?

Over the next five years, the Pet Sitting Services industry in Australia is expected to grow.

What does the Pet Sitting Services in Australia include?

Pet boarding and minding services and In-home pet sitting services are part of the Pet Sitting Services industry.

How competitive is the Pet Sitting Services industry in Australia?

The level of competition is low and steady in the Pet Sitting Services industry in Australia.

Related Industries

Widen you competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Online Pet Food and Pet Supply Sales in Australia
  • Pets and Pet Supplies Retailers in Australia
  • Pet Food Production in Australia

International industries

  • Pet Grooming & Boarding in the US
  • Dog Walking Services in the US
  • Pet Grooming & Boarding in Canada
  • Dog Walking Services in the UK

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.