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Telehealth Services in the US Procurement Price, Data and Insights
Companies operating in this market provide remote health-related services and information through the use of telecommunication technologies, such as videoconferencing, web cameras, the internet, and store-and-forward imaging. Key buyers of telehealth services include government agencies, hospitals, and clinics. Telehealth services are primarily offered by health insurance companies, multiline medical firms, and specialized telehealth companies that range in size.
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What’s included in this market coverage
IBISWorld's research coverage on the Telehealth Services procurement and pricing environment in the United States includes market dynamics, buyer power scores, supply chain vendors with pricing trends and forecasts.
About this Market
What’s this procurement report about?
This procurement coverage of the Telehealth Services market in the United States includes Web Cameras, Internet, Store-And-Forward Imaging, Videoconferencing, Remote Consultation Platforms, Remote Patient Monitoring Devices, Digital Prescription Services, Health Information Management Systems, AI-Powered Diagnostic Tools and Online Mental Health Services. Standard coding in this coverage includes ISIC-862-Medical and dental practice activities, NACE-86.21-General Medical Practice Activities, NAICS-621110-Offices of physicians and UNSPSC-85101500-Healthcare centers.
What common market terminology is included?
Common market terminology included in the Telehealth Services procurement coverage includes Transmittal (The action or process of transferring data between organizations (e.g., data management centers, contract research organizations, or regulatory authorities).), Store & Forward (A telecommunications technique in which patient health records and digital images are captured and transferred to a healthcare provider via technologies, such as secure e-mail transmission.), Affordable Care Act (ACA) (Health reform legislation signed into law in 2010 that extended coverage to millions of uninsured Americans, implemented actions to lower health care costs, and amended insurance industry practices that limited coverage to individuals with pre-existing conditions.), Self-Insured Group Health Plan (Also known as a self-funded health plan, under which the employer assumes the financial risk associated with providing healthcare benefits to employees with its own funds.), Deep Learning (A machine learning technique drawing on neural network architecture that teaches computers to learn by example.) and Wearables (Electronic technology or devices incorporated into items that can be comfortably worn on a body.).
What companies are included as top suppliers?
The top companies covered in the Telehealth Services procurement report as suppliers are Orane Healthcare India Private Limited, MeMD, Inc., HealthTap Inc., First Stop Health LLC and 98point6 Inc..
Opportunity Assessment
What’s included in the Opportunity Assessment chapter?
The Opportunity Assessment chapter provides a comprehensive market analysis of the Telehealth Services market in the United States category, including buyer power scoring, market pricing trends, vendor landscape, cost structure, and strategic negotiation levers.
The market pricing trends include the Market Price (2026) per consultation, a five year price forecast and a supply chain risk score. Vendor coverage includes a market share and cost structure breakdown.
Analysis includes a comprehensive SWOT analysis of and recent developments impacting the Telehealth Services market environment.
Buyer Power Score
What’s included in the Buyer Power Score chapter?
The Buyer Power Score chapter assesses key components impacting Telehealth Services procurement including the recent price trend, forecast price trend, availability of substitutes, switching costs, product specialization, average vendor risk, market share concentration, supply chain risk, price driver volatility and recent price volatility.
These components generate a Buyer Power Score that ranges from -5 (strongly favoring sellers) to +5 (strongly favoring buyers) plus a recommended strategy for procurement specialists.
Price Environment
What’s included in the Price Environment chapter?
The Price Environment chapter covers detailed pricing analysis and datasets on Telehealth Services market environment. This includes insights into market pricing Market Price (2026), price forecasts, volatility, specialization, substitutes and switching costs.
Datasets in the Price Environment chapter include vendor cost structure, breakdowns of wage rates by geography and specialty, key external economic and labor drivers impacting the market and market pricing models.
Supply Chain & Vendors
What’s included in the Supply Chain & Vendors chapter?
The Supply Chain & Vendors chapter covers the concentration, risk and diversity of the Telehealth Services market. This includes datasets on the market’s top suppliers, detailed analysis on the key sourcing risks and supply chain dynamics, with environmental, social and governance (ESG) considerations and scores.
Business Requirements
What’s included in the Business Requirements chapter?
The Business Requirements chapter covers vendor relationships, qualifications, service level agreements and key performance indicators. These inputs provide insight into the planning process through the buying lead time, vendor relationship and vendor qualifications. The sourcing process include key RFP elements like an organizational overview, project budget, selection criteria, project schedule, proposal format, inventory control, cost containment, regulation, quality control, distribution and key contract clauses.
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Frequently Asked Questions
What is the current market price for Telehealth Services?
The 2026 benchmark market price for Telehealth Services is $47.83 per consultation. Prices have increased at a CAGR of 1.05 from 2023-26.
Who are the top vendors in the Telehealth Services market?
The top vendors in the Telehealth Services market include Orane Healthcare India Private Limited, MeMD, Inc., HealthTap Inc., First Stop Health LLC and 98point6 Inc..
What industries supply the Telehealth Services market?
The top industries supplying the Telehealth Services market are Computer & Packaged Software Wholesaling in the US, Computer Manufacturing in the US, Operating Systems & Productivity Software Publishing in the US and Intellectual Property Licensing in the US.
What is the supply chain risk for Telehealth Services?
Diverse supplier landscape enhances buyer negotiation leverage and fosters competitive pricing . With a medium level of market concentration and high supplier diversity, buyers can choose from a broad range of telehealth providers and service models. This competitive environment allows procurement teams to regularly benchmark suppliers, encourage price competition, and negotiate for better service levels, customized features, or added value in contracts.
What factors affect the price of Telehealth Services?
Training and onboarding affect pricing by ensuring providers are skilled in using telehealth technology, reducing errors and enhancing satisfaction. Higher costs for comprehensive training are reflected in service pricing.
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