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Crisis Management Services in the US Procurement Price, Data and Insights
Operators in this market assist clients during and after a crisis. Many suppliers also provide proactive crisis management services, whereby potential crises that may negatively impact a buyer or stakeholder's reputation, business, or operations are identified beforehand. Suppliers focus on minimizing and managing risks to clients by assisting with emergency response services (e.g., protection of assets and evacuation services), product recalls, natural disaster response, event management (e.g., civil unrest), workforce disruption security, armed response protection, high-risk terminations, travel protection security, security threat assessments, business continuity, and workplace hostility. Key buyers include manufacturers, mine operators & oil refiners, government agencies, healthcare providers, and airport operators.
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What’s included in this market coverage
IBISWorld's research coverage on the Crisis Management Services procurement and pricing environment in the United States includes market dynamics, buyer power scores, supply chain vendors with pricing trends and forecasts.
About this Market
What’s this procurement report about?
This procurement coverage of the Crisis Management Services market in the United States includes Crisis Communication Services, Emergency Response Planning Services, Reputation Management Services and Cyber Crisis Management Services. Standard coding in this coverage includes ISIC-702-Management consultancy activities, NACE-70.21-Public Relations And Communication Activities, NAICS-541820-Public Relations Agencies and UNSPSC-80172101-Crisis management and recovery service.
What common market terminology is included?
Common market terminology included in the Crisis Management Services procurement coverage includes Retainer Fee (An up-front fee paid by the buyer that ensures the service of the supplier, but does not equate to any other fees or guarantee the outcome of the required service.), Risk Management Services (The process of minimizing an organization's exposure to unforeseen events that may adversely affect operations.) and Malevolence (A crisis of malevolence occurs when corrupt individuals use criminal means to express hostility or anger toward a company or country. Examples include product tampering, terrorism and kidnapping.).
What companies are included as top suppliers?
The top companies covered in the Crisis Management Services procurement report as suppliers are Rockwell Collins, Booz Allen Hamilton Inc., Bae Systems Plc, Cisco Systems, Inc. and Lockheed Martin Corporation.
Opportunity Assessment
What’s included in the Opportunity Assessment chapter?
The Opportunity Assessment chapter provides a comprehensive market analysis of the Crisis Management Services market in the United States category, including buyer power scoring, market pricing trends, vendor landscape, cost structure, and strategic negotiation levers.
The market pricing trends include the Market Price (2026) per hour, a five year price forecast and a supply chain risk score. Vendor coverage includes a market share and cost structure breakdown.
Analysis includes a comprehensive SWOT analysis of and recent developments impacting the Crisis Management Services market environment.
Buyer Power Score
What’s included in the Buyer Power Score chapter?
The Buyer Power Score chapter assesses key components impacting Crisis Management Services procurement including the recent price trend, forecast price trend, availability of substitutes, switching costs, product specialization, average vendor risk, market share concentration, supply chain risk, price driver volatility and recent price volatility.
These components generate a Buyer Power Score that ranges from -5 (strongly favoring sellers) to +5 (strongly favoring buyers) plus a recommended strategy for procurement specialists.
Price Environment
What’s included in the Price Environment chapter?
The Price Environment chapter covers detailed pricing analysis and datasets on Crisis Management Services market environment. This includes insights into market pricing Market Price (2026), price forecasts, volatility, specialization, substitutes and switching costs.
Datasets in the Price Environment chapter include vendor cost structure, breakdowns of wage rates by geography and specialty, key external economic and labor drivers impacting the market and market pricing models.
Supply Chain & Vendors
What’s included in the Supply Chain & Vendors chapter?
The Supply Chain & Vendors chapter covers the concentration, risk and diversity of the Crisis Management Services market. This includes datasets on the market’s top suppliers, detailed analysis on the key sourcing risks and supply chain dynamics, with environmental, social and governance (ESG) considerations and scores.
Business Requirements
What’s included in the Business Requirements chapter?
The Business Requirements chapter covers vendor relationships, qualifications, service level agreements and key performance indicators. These inputs provide insight into the planning process through the buying lead time, vendor relationship and vendor qualifications. The sourcing process include key RFP elements like an organizational overview, project budget, selection criteria, project schedule, proposal format, inventory control, cost containment, regulation, quality control, distribution and key contract clauses.
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Frequently Asked Questions
What is the current market price for Crisis Management Services?
The 2026 benchmark market price for Crisis Management Services is $343 per hour. Prices have increased at a CAGR of 2.99 from 2023-26.
Who are the top vendors in the Crisis Management Services market?
The top vendors in the Crisis Management Services market include Rockwell Collins, Booz Allen Hamilton Inc., Bae Systems Plc, Cisco Systems, Inc. and Lockheed Martin Corporation.
What industries supply the Crisis Management Services market?
The top industries supplying the Crisis Management Services market are Commercial Real Estate in the US, Real Estate Sales & Brokerage in the US, Computer Stores in the US, Computer Manufacturing in the US, Office Supply Stores in the US and Office Stationery Wholesaling in the US.
What is the supply chain risk for Crisis Management Services?
Stable prices and low vendor risk support effective budgeting and buyer confidence. Low vendor risk and the mid-mature stage of the crisis management market have contributed to predictable price trends, making procurement planning and budgeting easier for buyers. As demand growth levels off, buyers can forecast expenditures with greater accuracy and negotiate multi-year contracts with minimal risk of unexpected cost spikes. Buyers should leverage this price stability to secure fixed-rate agreements and allocate resources more efficiently for long-term crisis management needs.
What factors affect the price of Crisis Management Services?
Security and compliance features significantly affect pricing in crisis management services, as they ensure adherence to legal standards and reduce liability risks for organizations. Services that include thorough threat assessments and emergency response protocols can command higher prices due to the increased level of expertise and resources required, which are often measured by the extent of training and certification of personnel involved, as well as the technology and systems implemented to maintain compliance.
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