United States
US 80101513 | Procurement

Contingent Workforce Management Services in the US Procurement Price, Data and Insights

IW
IBISWorld Research Department
Analyst New York
In this market, managed service providers (MSPs) develop comprehensive plans to manage their clients' contingent workforces, including temporary, temp-to-hire, and contract workers. Moreover, MSPs oversee the entire process of selecting workers, streamlining and optimizing hiring, handling the management of temp contracts, and providing detailed employment analytics on behalf of their clients to achieve cost savings.

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What’s included in this market coverage

IBISWorld's research coverage on the Contingent Workforce Management Services procurement and pricing environment in the United States includes market dynamics, buyer power scores, supply chain vendors with pricing trends and forecasts.

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About this Market

What’s this procurement report about?

This procurement coverage of the Contingent Workforce Management Services market in the United States includes First-Generation MSP and Second-Generation MSP. Standard coding in this coverage includes ISIC-782-Temporary employment agency activities, NACE-78.20-Temporary Employment Agency Activities, NAICS-561320-Temporary help services and UNSPSC-80111600-Temporary personnel services.

What common market terminology is included?

Common market terminology included in the Contingent Workforce Management Services procurement coverage includes Contingent Workforce (Temporary employees provided by a staffing agency for an intentionally limited period of time.), Managed Service Provider (MSP) (A third-party service provider hired to implement and manage outsourced business processes, such as contingent workforce management.), Master Vendor MSPs (MSPs that utilize vertically integrated internal staffing resources prior to sourcing from outside staffing providers.), Vendor-Neutral MSPs (MSPs that do not have their own internal staffing source or do not prioritize it over other external staffing providers.) and Vendor Management Systems (VMS) (Software and technology systems used to track and monitor contingent workforce data and spend; also known as vendor management systems.).

What companies are included as top suppliers?

The top companies covered in the Contingent Workforce Management Services procurement report as suppliers are Impellam Group Plc, the Act 1 Group, Inc., Msx International, Inc., Kelly Services Inc. and Pro Unlimited Inc..

Opportunity Assessment

What’s included in the Opportunity Assessment chapter?

The Opportunity Assessment chapter provides a comprehensive market analysis of the Contingent Workforce Management Services market in the United States category, including buyer power scoring, market pricing trends, vendor landscape, cost structure, and strategic negotiation levers.

The market pricing trends include the Market Price (2026) of contingent workforce spend, a five year price forecast and a supply chain risk score. Vendor coverage includes a market share and cost structure breakdown.

Analysis includes a comprehensive SWOT analysis of and recent developments impacting the Contingent Workforce Management Services market environment.

Buyer Power Score

What’s included in the Buyer Power Score chapter?

The Buyer Power Score chapter assesses key components impacting Contingent Workforce Management Services procurement including the recent price trend, forecast price trend, availability of substitutes, switching costs, product specialization, average vendor risk, market share concentration, supply chain risk, price driver volatility and recent price volatility.

These components generate a Buyer Power Score that ranges from -5 (strongly favoring sellers) to +5 (strongly favoring buyers) plus a recommended strategy for procurement specialists.

Price Environment

What’s included in the Price Environment chapter?

The Price Environment chapter covers detailed pricing analysis and datasets on Contingent Workforce Management Services market environment. This includes insights into market pricing Market Price (2026), price forecasts, volatility, specialization, substitutes and switching costs.

Datasets in the Price Environment chapter include vendor cost structure, breakdowns of wage rates by geography and specialty, key external economic and labor drivers impacting the market and market pricing models.

Supply Chain & Vendors

What’s included in the Supply Chain & Vendors chapter?

The Supply Chain & Vendors chapter covers the concentration, risk and diversity of the Contingent Workforce Management Services market. This includes datasets on the market’s top suppliers, detailed analysis on the key sourcing risks and supply chain dynamics, with environmental, social and governance (ESG) considerations and scores.

Business Requirements

What’s included in the Business Requirements chapter?

The Business Requirements chapter covers vendor relationships, qualifications, service level agreements and key performance indicators. These inputs provide insight into the planning process through the buying lead time, vendor relationship and vendor qualifications. The sourcing process include key RFP elements like an organizational overview, project budget, selection criteria, project schedule, proposal format, inventory control, cost containment, regulation, quality control, distribution and key contract clauses.

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Frequently Asked Questions

What is the current market price for Contingent Workforce Management Services?

The 2026 benchmark market price for Contingent Workforce Management Services is 2.5 of contingent workforce spend. Prices have increased at a CAGR of 1.94 from 2023-26.

Who are the top vendors in the Contingent Workforce Management Services market?

The top vendors in the Contingent Workforce Management Services market include Impellam Group Plc, the Act 1 Group, Inc., Msx International, Inc., Kelly Services Inc. and Pro Unlimited Inc..

What industries supply the Contingent Workforce Management Services market?

The top industries supplying the Contingent Workforce Management Services market are Commercial Real Estate in the US, Real Estate Sales & Brokerage in the US, Computer & Packaged Software Wholesaling in the US, Computer Manufacturing in the US, Software Publishing in the US, Office Staffing & Temp Agencies in the US, Employment & Recruiting Agencies in the US, Office Supply Stores in the US, Art & Office Supply Manufacturing in the US and Office Stationery Manufacturing in the US.

What is the supply chain risk for Contingent Workforce Management Services?

Low vendor risk supported by stable revenue and diversification. Most suppliers in the contingent workforce management services market generate steady revenue and operate with diversified client bases, which helps reduce financial instability. Even though average profit margins are relatively low, vendors remain sustainable with minimal risk of bankruptcy or service disruption. Buyers benefit from this stability, as vendor risk is generally low, allowing procurement teams to prioritize negotiations around pricing, performance, and compliance rather than supplier viability.

What factors affect the price of Contingent Workforce Management Services?

Buyers typically pay more for a wider scope of services. For example, vendors that provide recruitment, onboarding and administration charge more than vendors that just offer administration.

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