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Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
| Geographic Area | Average ($/hour) 2025 | Entry level ($/hour) 2025 | Medium ($/hour) 2025 | Experienced ($/hour) 2025 |
|---|---|---|---|---|
| Alabama | $XX | $XX | $XX | $XX |
| Alaska | $XX | $XX | $XX | $XX |
| Arizona | $XX | $XX | $XX | $XX |
| Arkansas | $XX | $XX | $XX | $XX |
| California | $XX | $XX | $XX | $XX |
| Colorado | $XX | $XX | $XX | $XX |
| Connecticut | $XX | $XX | $XX | $XX |
| Delaware | $XX | $XX | $XX | $XX |
| Florida | $XX | $XX | $XX | $XX |
| Georgia | $XX | $XX | $XX | $XX |
| Hawaii | $XX | $XX | $XX | $XX |
| Idaho | $XX | $XX | $XX | $XX |
| Illinois | $XX | $XX | $XX | $XX |
| Indiana | $XX | $XX | $XX | $XX |
| Iowa | $XX | $XX | $XX | $XX |
| Kansas | $XX | $XX | $XX | $XX |
| Kentucky | $XX | $XX | $XX | $XX |
| Louisiana | $XX | $XX | $XX | $XX |
| Maine | $XX | $XX | $XX | $XX |
| Maryland | $XX | $XX | $XX | $XX |
| Massachusetts | $XX | $XX | $XX | $XX |
| Michigan | $XX | $XX | $XX | $XX |
| Minnesota | $XX | $XX | $XX | $XX |
| Mississippi | $XX | $XX | $XX | $XX |
| Missouri | $XX | $XX | $XX | $XX |
| Montana | $XX | $XX | $XX | $XX |
| Nebraska | $XX | $XX | $XX | $XX |
| Nevada | $XX | $XX | $XX | $XX |
| New Hampshire | $XX | $XX | $XX | $XX |
| New Jersey | $XX | $XX | $XX | $XX |
| New Mexico | $XX | $XX | $XX | $XX |
| New York | $XX | $XX | $XX | $XX |
| North Carolina | $XX | $XX | $XX | $XX |
| North Dakota | $XX | $XX | $XX | $XX |
| Ohio | $XX | $XX | $XX | $XX |
| Oklahoma | $XX | $XX | $XX | $XX |
| Oregon | $XX | $XX | $XX | $XX |
| Pennsylvania | $XX | $XX | $XX | $XX |
| Rhode Island | $XX | $XX | $XX | $XX |
| South Carolina | $XX | $XX | $XX | $XX |
| South Dakota | $XX | $XX | $XX | $XX |
| Tennessee | $XX | $XX | $XX | $XX |
| Texas | $XX | $XX | $XX | $XX |
| Utah | $XX | $XX | $XX | $XX |
| Vermont | $XX | $XX | $XX | $XX |
| Virginia | $XX | $XX | $XX | $XX |
| Washington | $XX | $XX | $XX | $XX |
| West Virginia | $XX | $XX | $XX | $XX |
| Wisconsin | $XX | $XX | $XX | $XX |
| Wyoming | $XX | $XX | $XX | $XX |
| Metropolitan Area | Metropolitan Code ($/hour) 2025 | Average ($/hour) 2025 | Entry Level ($/hour) 2025 | Median ($/hour) 2025 | Experienced ($/hour) 2025 |
|---|---|---|---|---|---|
| Los Angeles-Long Beach-Anaheim, CA | $XX | $XX | $XX | $XX | $XX |
| San Diego-Carlsbad, CA | $XX | $XX | $XX | $XX | $XX |
| San Francisco-Oakland-Hayward, CA | $XX | $XX | $XX | $XX | $XX |
| Hartford-West Hartford-East Hartford, CT | $XX | $XX | $XX | $XX | $XX |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $XX | $XX | $XX | $XX | $XX |
| Miami-Fort Lauderdale-West Palm Beach, FL | $XX | $XX | $XX | $XX | $XX |
| Atlanta-Sandy Springs-Roswell, GA | $XX | $XX | $XX | $XX | $XX |
| Urban Honolulu, HI | $XX | $XX | $XX | $XX | $XX |
| Chicago-Naperville-Elgin, IL-IN-WI | $XX | $XX | $XX | $XX | $XX |
| Louisville/Jefferson County, KY-IN | $XX | $XX | $XX | $XX | $XX |
| New Orleans-Metairie, LA | $XX | $XX | $XX | $XX | $XX |
| Baltimore-Columbia-Towson, MD | $XX | $XX | $XX | $XX | $XX |
| Boston-Cambridge-Nashua, MA-NH | $XX | $XX | $XX | $XX | $XX |
| Detroit-Warren-Dearborn, MI | $XX | $XX | $XX | $XX | $XX |
| Kansas City, MO-KS | $XX | $XX | $XX | $XX | $XX |
| Las Vegas-Henderson-Paradise, NV | $XX | $XX | $XX | $XX | $XX |
| Trenton, NJ | $XX | $XX | $XX | $XX | $XX |
| Buffalo-Cheektowaga-Niagara Falls, NY | $XX | $XX | $XX | $XX | $XX |
| New York-Newark-Jersey City, NY-NJ-PA | $XX | $XX | $XX | $XX | $XX |
| Cincinnati, OH-KY-IN | $XX | $XX | $XX | $XX | $XX |
| Cleveland-Elyria, OH | $XX | $XX | $XX | $XX | $XX |
| Columbus, OH | $XX | $XX | $XX | $XX | $XX |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $XX | $XX | $XX | $XX | $XX |
| San Juan-Carolina-Caguas, PR | $XX | $XX | $XX | $XX | $XX |
| Austin-Round Rock, TX | $XX | $XX | $XX | $XX | $XX |
| Beaumont-Port Arthur, TX | $XX | $XX | $XX | $XX | $XX |
| Dallas-Fort Worth-Arlington, TX | $XX | $XX | $XX | $XX | $XX |
Explore similar occupation profiles to help inform your labor planning, sourcing strategies and budgets.
| Occupation Profile | Country | Average ($/hour) | Entry level ($/hour) | Medium ($/hour) | Experienced ($/hour) |
|---|---|---|---|---|---|
| Payroll and Timekeeping Clerks |
|
XX% | XX% | $XX | $XX |
| Tellers |
|
XX% | XX% | $XX | $XX |
| Postal Service Mail Sorters, Processors, and Processing Machine Operators |
|
XX% | XX% | $XX | $XX |
| Correspondence Clerks |
|
XX% | XX% | $XX | $XX |
| Production, Planning, and Expediting Clerks |
|
XX% | XX% | $XX | $XX |
| Office Clerks, General |
|
XX% | XX% | $XX | $XX |
| Information and Record Clerks, All Other |
|
XX% | XX% | $XX | $XX |
| Eligibility Interviewers, Government Programs |
|
XX% | XX% | $XX | $XX |
| Court, Municipal, and License Clerks |
|
XX% | XX% | $XX | $XX |
| Desktop Publishers |
|
XX% | XX% | $XX | $XX |
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Telephone Operators provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
IBISWorld’s data coverage of Telephone Operators in the US includes hourly rates for median, entry level, average and experienced workers in the US.