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Over the past five years, the janitorial services industry has expanded amid intense competitive pressure and shifting customer expectations. A surge of new entrants rushed in to capture post-pandemic need, driving establishment growth faster than revenue and leaving providers to fight over contracts in what remains a highly fragmented market. Clients, particularly businesses, have pushed hard on pricing and treated cleaning as a cost center even as they requested more frequent or specialized services, tightening the squeeze on service providers. At the same time, higher labor costs have eroded profit as many companies struggle to pass on rising expenses. Revenue has been expanding at a CAGR of 2.7% over the past five years and is expected to reach $112.0 billion in 2026, when revenue will rise by an estimated 1.8%.
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IBISWorld's research coverage on the Janitorial Services industry in the United States includes market sizing, forecasting, data and analysis from 2016-2031. The most recent publication was released February 2026.
The Janitorial Services industry in the United States operates under the NAICS industry code 56172. Companies in this industry clean building interiors, the inner parts of transportation equipment, including aircraft, railcars and ships and windows. Providers' activities include contract cleaning services for factories, retail outlets, shopping centers and malls, business and government offices, trains and airlines and house-cleaning services. Related terms covered in the Janitorial Services industry in the United States include franchising, maid services and strategic alliance.
Products and services covered in Janitorial Services industry in the United States include Commercial cleaning , Residential cleaning and Damage restoration.
Companies covered in the Janitorial Services industry in the United States include Abm Industries Inc.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Janitorial Services industry in the United States.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Janitorial Services industry in the United States.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Janitorial Services industry in the United States.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Janitorial Services industry in the United States. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the Janitorial Services industry in the United States. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Janitorial Services industry in the United States. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Janitorial Services industry in the United States. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Janitorial Services industry in the United States.
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The market size of the Janitorial Services industry in the United States is $112.0bn in 2026.
There are 1m businesses in the Janitorial Services industry in the United States, which has grown at a CAGR of 4.2 % between 2021 and 2026.
The Janitorial Services industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The Janitorial Services industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the Janitorial Services industry in the United States has been growing at a CAGR of 2.7 % between 2021 and 2026.
Over the next five years, the Janitorial Services industry in the United States is expected to grow.
The biggest company operating in the Janitorial Services industry in the United States is Abm Industries Inc.
Commercial cleaning services and Residential interior cleaning services are part of the Janitorial Services industry in the United States.
The company holding the most market share in the Janitorial Services industry in the United States is Abm Industries Inc..
The level of competition is high and steady in the Janitorial Services industry in the United States.