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Department Stores in the US - Market Research Report (2014-2029)

Matthew Buchko Matthew Buchko New York, United States Last Updated: December 2024 NAICS 45211

Revenue

$192.4bn

2024

$192.4bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

999k

Businesses

36

Wages

$XX.Xbn

Department Stores in the US industry analysis

The industry has continued its long-term dip, with revenue falling. The industry's slump has been fueled by a 3.3% revenue drop in 2020 alone because of the pandemic. In 2021, the industry was aided by the economy reopening, which resulted in revenue expanding 1.4% in that year alone. However, industry performance has been challenged by rising inflationary pressure since 2022 and the competitive presence of e-commerce rivals. Another rising trend is the increasing number of major retailers that have expanded their product ranges to include groceries. This transitions their revenue to the Warehouse Clubs and Supercenters industry (IBISWorld report 45291), reducing industry participation. Revenue for department stores is expected to dip at a CAGR of 2.3% to $192.4 billion through the end of 2024, including a slump of 2.3% in 2024 alone, when profit will hit 4.1%.

Trends and Insights

  • Retailers like Target are becoming supercenters by expanding their product offerings to include groceries. This pressures department stores, which have historically maintained a steady share of the retail sector.
  • There are two types of department stores: up-market department stores and their discount variety counterparts. Both retail a wide assortment of general merchandise.
  • The geographic distribution of department stores follows population trends. The Southeast, Great Lakes, Mid-Atlantic and West regions hold large shares of the US population.
  • Price is the most influential basis of competition within this industry. Consumers are price-conscious and comparison shop to find a bargain.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 2.3 % over the past five years, to reach an estimated $192.4bn in 2024.

Trends and Insights

Department stores are battling online competition to stay afloat

  • The industry has lost revenue in recent years because of the growing prevalence of online shopping from retailers like Amazon. According to Amazon, athletic clothing brands and bathroom items, such as toothpaste, have exhibited strong sales growth in recent years.
  • Additional trends and insights available with purchase
Department Stores in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to decline over the next five years.

Trends and Insights

Experiential retail is changing how consumers engage

  • Department stores will create environments where shopping is an experience. Consumers are increasingly attracted to stores offering interactive and personalized experiences, such as in-store events, pop-up shops, or specialized customer service.

Biggest companies in the Department Stores in the US

Company
Market Share (%)
2024
Revenue ($m)
2024
Profit ($m)
2024
Profit Margin (%)
2024
Target Corp
84,669.4
5,136.9
6.1
Macy's, Inc.
14,794.6
646.0
4.4
Nordstrom, Inc.
9,085.4
243.2
2.7

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Department Stores in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Women's clothing and footwear, Men's clothing and footwear and Home goods and appliances. Women's clothing and footwear is the largest segment of the Department Stores in the US.

Trends and Insights

Apparel and footwear account for the industry's largest market share

  • The apparel and footwear segment includes men's, women's and children's clothing, shoes and accessories. Many shoppers prefer to try their clothing and footwear before purchasing them. Department stores benefit from offering shoppers the option of trying on products, while online retailers cannot offer this service.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Department stores retail a broad range of general merchandise, such as apparel, jewelry, cosmetics, home furnishings, general household products, toys, appliances and sporting goods. Discount department stores, which are also included in this industry, sell similar lines of goods at low prices. However, big-box retailers and supercenters that offer fresh groceries in their stores, in addition to warehouse clubs that operate under membership programs, are not included in this industry.

What's included in this industry?

Retailing apparel and accessoriesRetailing appliances and home furnishingsRetailing toys and sporting goodsRetailing other general merchandise

Companies

Target CorpMacy's, Inc.Nordstrom, Inc.

Purchase this report to view all 5 major companies in this industry.

Related Terms

BRICK-AND-MORTARBIG-BOX RETAILERPOINT-OF-SALE (POS)RADIO-FREQUENCY IDENTIFICATION (RFID)BLACK FRIDAY

Industry Code

NAICS 2017

NAICS 452210 - Department Stores in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Retailers like Target are becoming supercenters by expanding their product offerings to include groceries. This pressures department stores, which have historically maintaine...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

There are two types of department stores: up-market department stores and their discount variety counterparts. Both retail a wide assortment of general merchandise.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The geographic distribution of department stores follows population trends. The Southeast, Great Lakes, Mid-Atlantic and West regions hold large shares of the US population.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Price is the most influential basis of competition within this industry. Consumers are price-conscious and comparison shop to find a bargain.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Discount giants like Target have transformed their traditional department stores into supercenters. Retailers do this by adding grocery sections to their locations to expand ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Target Corp's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Macy's, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Nordstrom, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Target Corp, and factors influencing its performance in the industry
  • Description and key data for Macy's, Inc., and factors influencing its performance in the industry
  • Description and key data for Nordstrom, Inc., and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Individual states have regulations relevant to department stores. Congress and states enact trade regulations to maintain a free and competitive economy.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Most department store costs are similar but can differ between companies of different operating sizes and specialties. Larger retailers benefit from economies of scale, gener...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Department Stores in the US industry in United States in 2024?

The market size of the Department Stores in the US industry in United States is $192.4bn in 2024.

How many businesses are there in the Department Stores in the US industry in 2024?

There are 36 businesses in the Department Stores in the US industry in United States, which has declined at a CAGR of 2.6 % between 2019 and 2024.

Has the Department Stores in the US industry in United States grown or declined over the past 5 years?

The market size of the Department Stores in the US industry in United States has been declining at a CAGR of 2.3 % between 2019 and 2024.

What is the forecast growth of the Department Stores in the US industry in United States over the next 5 years?

Over the next five years, the Department Stores in the US industry in United States is expected to decline.

What are the biggest companies in the Department Stores in the US market in United States?

The biggest companies operating in the Department Stores market in United States are Target Corp, Macy's, Inc. and Nordstrom, Inc.

What does the Department Stores in the US in United States include?

Retailing apparel and accessories and Retailing appliances and home furnishings are part of the Department Stores in the US industry.

Which companies have the highest market share in the Department Stores in the US in United States?

The company holding the most market share in United States is Target Corp.

How competitive is the Department Stores in the US industry in United States?

The level of competition is high and increasing in the Department Stores in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Warehouse Clubs & Supercenters in the US
  • Dollar & Variety Stores in the US
  • E-Commerce & Online Auctions in the US
  • Mail Order in the US

Complementors

  • Supermarkets & Grocery Stores in the US

International industries

  • Department Stores in Canada
  • Clothing Retailing in New Zealand
  • Formal Menswear Retailers in the UK
  • Cosmetics Retailers in the UK
  • Department Stores in Mexico

View all industries in United States

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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