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Credit Counselors, Surveyors & Appraisers in the US - Market Research Report (2013-2028)

Zach Ruthven Zach Ruthven New York, United States Last Updated: September 2023 NAICS 54199

Revenue

$95.2bn

2023

$95.2bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

1m

Businesses

858k

Wages

$XX.Xbn

Credit Counselors, Surveyors & Appraisers in the US industry analysis

The industry has skyrocketed, with revenue increasing over the past five years at a CAGR of 4.9% through the end of 2023 to $95.2 billion. The industry includes a wide variety of professional and technical service providers, including credit counselors, quantity surveyors, visual inspectors, weather forecasters, arbitrators and commodity inspectors. The industry is affected by many demographic and macroeconomic factors that have a material influence on the industry. The COVID-19 pandemic benefited credit counselors since more difficult economic conditions caused more consumers to seek financial advice. In 2022, credit counselors are expected to benefit again as high inflation, rising interest rates and recessionary fears create financial trouble for many families. But the construction and industrial sectors are expected to decline because of economic conditions. Overall, revenue is anticipated to climb 3.4% in 2023 alone. Profit is expected to increase during the current period, largely due to recovery from the pandemic.Credit counselors have benefited when the US economy struggled and performed at a lower level during periods of growth. Increased industrial production, demonstrated by a rise in the industrial production index, has increased demand for visual inspection services, which ensure the quality of a wide variety of machines, equipment and structures involved in the manufacturing, energy and mining industries. Weather forecasting services, which are used consistently by a wide variety of industries, have presented a stable source of demand for credit counselors during the period. Despite the wide variety of service providers included in this industry, most of them have benefited from growing local and state government investment and consumer spending.Revenue is forecast to climb steadily at a CAGR of 2.4% through the end of 2028 to $107.1 billion. Production and demand from construction are expected to hike through the end of 2028, contributing to an overall improving demand for quantity surveyors. Still, a strong economy is expected to reduce demand for consumer credit counseling. Weather forecasting services are also projected to support industry revenue growth during the outlook period, as their services tend to be less sensitive to external factors.

Trends and Insights

  • The industry has benefited from the economic turmoil caused by the COVID-19 pandemic. Economic uncertainty boosted demand for credit counseling from the residential and commercial markets.
  • Credit counseling is the industry’s bread and butter. Credit counseling is used by both residential and commercial downstream markets, the latter of which is required by law to use counseling while declaring bankruptcy.
  • Population hubs are natural congregation points for the industry. These areas have a high residential population and an equally large commercial presence, covering all of the industry’s downstream markets.
  • The industry is highly competitive because of its fragmented nature. Nonemployers and small companies compete with each other for local business.

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Industry Statistics and Trends

Market size and recent performance (2013-2028)

Industry revenue has grown at a CAGR of 4.9 % over the past five years, to reach an estimated $95.2bn in 2023.

Trends and Insights

Credit counseling demand grows

  • Credit counseling services represent the industry's largest service segment. Credit counselors provide a variety of financial services to individuals, nonprofits and small businesses.
  • Additional trends and insights available with purchase
Credit Counselors, Surveyors & Appraisers in the US
Revenue (2013-2028)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Credit counseling and appraisal services

  • The credit counseling segment's contribution to industry revenue growth is expected to decrease over the next five years. While greater disposable income will likely bode well for the financial health of individuals across the US economy, this will reduce the need for credit counseling.

Biggest companies in the Credit Counselors, Surveyors & Appraisers in the US

Company
Market Share (%)
2023
Revenue ($m)
2023
Profit ($m)
2023
Profit Margin (%)
2023
Bureau Veritas S A
469.3
49.7
10.6
Sharper Shape Inc.
457.9
48.5
10.6
Acuren Inspection Inc.
384.5
40.8
10.6

To view the market share and analysis for all 30 top companies in this industry, view purchase options.

Products & Services Segmentation

Credit Counselors, Surveyors & Appraisers in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Credit counseling, Weather forecasting and Visual inspection . Credit counseling is the largest segment of the Credit Counselors, Surveyors & Appraisers in the US.

Trends and Insights

Credit counseling

  • Credit counselors, which are typically nonprofits, offer confidential services related to money and debt management, financial education, budget counseling and home foreclosure. Depending on the company, these services may be offered in person or over the phone.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Operators in this industry primarily provide quantity surveyor services (also known as cost estimation); estate appraisal services (except real estate); and consumer credit counseling services.

What's included in this industry?

Providing arbitration, mediation and conciliation services, including credit counselingProviding estate appraisal (except real estate) servicesProviding cost estimation and quantity surveyor services

Companies

Bureau Veritas S ASharper Shape Inc.Acuren Inspection Inc.

Purchase this report to view all 30 major companies in this industry.

Related Terms

COMPUTER AIDED DESIGN (CAD) TECHNOLOGYCOST ESTIMATORSESTATE APPRAISERS

Industry Code

NAICS 2017

NAICS 425110 - Credit Counselors, Surveyors & Appraisers in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The industry has benefited from the economic turmoil caused by the COVID-19 pandemic. Economic uncertainty boosted demand for credit counseling from the residential and comme...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2013-2022) and forecast (2023-2028)
  • Employees, including historical (2013-2022) and forecast (2023-2028)
  • Businesses, including historical (2013-2022) and forecast (2023-2028)
  • Profit, including historical (2013-2023)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Credit counseling is the industry’s bread and butter. Credit counseling is used by both residential and commercial downstream markets, the latter of which is required by law ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2023
  • Product innovation level

Charts

  • Products & services segmentation in 2023
  • Major market segmentation in 2023

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Population hubs are natural congregation points for the industry. These areas have a high residential population and an equally large commercial presence, covering all of the...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2023

Tables

  • Number and share of establishments in each state in 2023
  • Number and share of revenue each state accounts for in 2023
  • Number and share of wages each state accounts for in 2023
  • Number and share of employees in each state in 2023

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is highly competitive because of its fragmented nature. Nonemployers and small companies compete with each other for local business.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2018-2023
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is highly fragmented. The industry’s largest companies hold less than a 0.5% market share.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2019 through 2023
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2023
  • Overview of Bureau Veritas S A's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Sharper Shape Inc.'s performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Acuren Inspection Inc.'s performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of revenue, market share and profit margin trend for 27 additional companies

Detailed analysis

  • Description and key data for Bureau Veritas S A, and factors influencing its performance in the industry
  • Description and key data for Sharper Shape Inc., and factors influencing its performance in the industry
  • Description and key data for Acuren Inspection Inc., and factors influencing its performance in the industry
  • Description, key data and performance trends for 27 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Though the industry itself is not heavily regulated, laws are in place that require the use of industry services in downstream markets. For example, by law, businesses must u...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2013-2028) 
  • Assistance historical data and forecast (2013-2028) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wages are the industry’s largest expense. Wages constitute nearly 40.0% of all expenses and have grown in line with revenue.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2016-2021)
  • Industry Tax Structure (2016-2021)
  • Income Statement (2016-2021)
  • Balance Sheet (2016-2021)
  • Liquidity Ratios (2016-2021)
  • Coverage Ratios (2016-2021)
  • Leverage Ratios  (2016-2021)
  • Operating Ratios (2016-2021)
  • Cash Flow & Debt Service Ratios (2013-2028)
  • Revenue per Employee (2013-2028)
  • Revenue per Enterprise (2013-2028)
  • Employees per Establishment (2013-2028)
  • Employees per Enterprise (2013-2028)
  • Average Wage (2013-2028)
  • Wages/Revenue (2013-2028)
  • Establishments per Enterprise (2013-2028)
  • IVA/Revenue (2013-2028)
  • Imports/Demand (2013-2028)
  • Exports/Revenue (2013-2028)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2013-2028)
  • IVA (2013-2028)
  • Establishments (2013-2028)
  • Enterprises (2013-2028)
  • Employment (2013-2028)
  • Exports (2013-2028)
  • Imports (2013-2028)
  • Wages (2013-2028)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Credit Counselors, Surveyors & Appraisers in the US industry in United States in 2024?

The market size of the Credit Counselors, Surveyors & Appraisers in the US industry in United States is $95.2bn in 2024.

How many businesses are there in the Credit Counselors, Surveyors & Appraisers in the US industry in 2023?

There are 858k businesses in the Credit Counselors, Surveyors & Appraisers in the US industry in United States, which has grown at a CAGR of 0.5 % between 2018 and 2023.

Has the Credit Counselors, Surveyors & Appraisers in the US industry in United States grown or declined over the past 5 years?

The market size of the Credit Counselors, Surveyors & Appraisers in the US industry in United States has been growing at a CAGR of 4.9 % between 2018 and 2023.

What is the forecast growth of the Credit Counselors, Surveyors & Appraisers in the US industry in United States over the next 5 years?

Over the next five years, the Credit Counselors, Surveyors & Appraisers in the US industry in United States is expected to grow.

What are the biggest companies in the Credit Counselors, Surveyors & Appraisers in the US market in United States?

The biggest companies operating in the Credit Counselors, Surveyors & Appraisers market in United States are Bureau Veritas S A, Sharper Shape Inc. and Acuren Inspection Inc.

What does the Credit Counselors, Surveyors & Appraisers in the US in United States include?

Providing arbitration, mediation and conciliation services, including credit counseling and Providing estate appraisal (except real estate) services are part of the Credit Counselors, Surveyors & Appraisers in the US industry.

Which companies have the highest market share in the Credit Counselors, Surveyors & Appraisers in the US in United States?

The company holding the most market share in United States is Bureau Veritas S A.

How competitive is the Credit Counselors, Surveyors & Appraisers in the US industry in United States?

The level of competition is high and steady in the Credit Counselors, Surveyors & Appraisers in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • Real Estate Appraisal in the US
  • Surveying & Mapping Services in the US

International industries

  • Global Engineering Services
  • Engineering Consulting in Australia
  • Engineering Consulting in New Zealand
  • Engineering Services in China

View all industries in United States

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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