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Motor Vehicle Windscreen Repair Services in the UK - Market Research Report (2014-2029)

Jonas Kao Jonas Kao London, United Kingdom Last Updated: September 2024 SIC SP0.306

Revenue

£855.5m

2024-25

£855.5m

Past 5-Year Growth

Profit

£XX.Xm

Employees

6,225

Businesses

1,275

Wages

£XXX.Xm

Motor Vehicle Windscreen Repair Services in the UK industry analysis

Industry revenue is anticipated to sink at a compound annual rate of 1.9% over the five years through 2024-25, including a projected revenue growth of 2.7% in 2024-25, to reach £855.5 million. This revenue drop traces back to a steep decline in demand for windscreen repair and replacement services during the COVID-19 pandemic. Overall, the Motor Vehicle Windscreen Repair Services industry has performed well. The number of registered cars in the UK has climbed, supporting the need for windscreen repair and replacement services.

Trends and Insights

  • Stricter MOT regulations drive windscreen repair demand. The updated MOT classifications, particularly for diesel cars, have resulted in more motorists replacing or repairing damaged windscreens.
  • Advanced safety features suppress windscreen repair market demand. As vehicles incorporate features that better prevent accidents, the need for post-crash windscreen repairs has decreased, limiting the growth of companies in the windscreen repair service industry.
  • High-end car concentration lures windscreen firms to the South East. As most residents own cars, with a significant portion being modern high-end cars that require specialty windshield services, there’s a clear market advantage for businesses here.
  • Competition intensifies as firms vie for customers. To compete successfully, independent firms are introducing value-added services such as mobile repairs, 24-hour service, after-sales services, same-day repair, lifetime guarantees, free estimates and online appointment scheduling.

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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.9 % over the past five years, to reach an estimated £855.5m in 2024.

Trends and Insights

Stricter MOT tests encourage motorists and car owners to repair or replace windscreens

  • Windscreen repair companies have benefitted from MOT tests becoming stricter over time, resulting in motorists replacing or repairing damaged windscreens, among other vehicle parts.
  • Additional trends and insights available with purchase
Motor Vehicle Windscreen Repair Services in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

High numbers in income and new cars support future revenue growth

  • A projected hike in household disposable income levels and business expenditure is set to result in the repair of a large number of vehicles that currently have damaged windscreens.

Biggest companies in the Motor Vehicle Windscreen Repair Services in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Belron UK Limited
251.8
Auto Windscreens Services Ltd
93.8
National Windscreens (Replacements) Ltd
80.0

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Motor Vehicle Windscreen Repair Services in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Windscreen repair and replacement, Side window and rear window repair and replacement and Windscreen recalibration. Windscreen repair and replacement is the largest segment of the Motor Vehicle Windscreen Repair Services in the UK.

Trends and Insights

The need for windscreen repair and replacement reduces as vehicle safety progresses

  • Windscreens may suffer damage through accidents, chippings, vandalism or attempted theft. Vehicle crime is one of the major causes of broken vehicle glass.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Professionals in the windscreen repair industry focus on replacing, repairing, and tinting glass components of vehicles. Their services cater to a broad range of motor vehicles, including passenger cars, lorries, vans, and similar automotive types.

What's included in this industry?

Windscreen repair and replacementSide window and rear window repair and replacementWindscreen recalibration

Companies

Belron UK LimitedAuto Windscreens Services LtdNational Windscreens (Replacements) Ltd

Purchase this report to view all 4 major companies in this industry.

Related Terms

ADAS CALIBRATIONLAMINATED GLASSRESINEVS (ELECTRIC VEHICLE)AFVS (ALTERNATIVE FUEL VEHICLES)

Industry Code

SIC 2007

SIC 45.20 - Motor Vehicle Windscreen Repair Services in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Stricter MOT regulations drive windscreen repair demand. The updated MOT classifications, particularly for diesel cars, have resulted in more motorists replacing or repairing...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Advanced safety features suppress windscreen repair market demand. As vehicles incorporate features that better prevent accidents, the need for post-crash windscreen repairs ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

High-end car concentration lures windscreen firms to the South East. As most residents own cars, with a significant portion being modern high-end cars that require specialty ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Competition intensifies as firms vie for customers. To compete successfully, independent firms are introducing value-added services such as mobile repairs, 24-hour service, a...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Belron dominates motor vehicle windscreen repair services globally. Its vast presence, through brands like Carglass, successful "repair first" approach, efforts in reducing g...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Belron UK Limited's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Auto Windscreens Services Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of National Windscreens (Replacements) Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Belron UK Limited, and factors influencing its performance in the industry
  • Description and key data for Auto Windscreens Services Ltd, and factors influencing its performance in the industry
  • Description and key data for National Windscreens (Replacements) Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Windscreen repair companies must ensure quality and compensate for losses. Under the Consumer Rights Act 2015, these services must meet specific standards and protect consume...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Niche services boost profit in the windscreen repair industry. Investment in IT and focus on profitable solutions like ADAS recalibration have also provided support for the i...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom in 2024?

The market size of the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom is £855.5m in 2024.

How many businesses are there in the Motor Vehicle Windscreen Repair Services in the UK industry in 2024?

There are 1,275 businesses in the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom, which has grown at a CAGR of 1.3 % between 2019 and 2024.

Has the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom has been declining at a CAGR of 1.9 % between 2019 and 2024.

What is the forecast growth of the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Motor Vehicle Windscreen Repair Services in the UK market in United Kingdom?

The biggest companies operating in the Motor Vehicle Windscreen Repair Services market in United Kingdom are Belron UK Limited, Auto Windscreens Services Ltd and National Windscreens (Replacements) Ltd

What does the Motor Vehicle Windscreen Repair Services in the UK in United Kingdom include?

Windscreen repair and replacement and Side window and rear window repair and replacement are part of the Motor Vehicle Windscreen Repair Services in the UK industry.

Which companies have the highest market share in the Motor Vehicle Windscreen Repair Services in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Belron UK Limited.

How competitive is the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom?

The level of competition is high and steady in the Motor Vehicle Windscreen Repair Services in the UK industry in United Kingdom.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

Complementors

  • New Car & Light Motor Vehicle Dealers in the UK
  • Motor Vehicle Maintenance & Repair in the UK
  • Motor Vehicle Parts Retailers in the UK
  • Motorcycle Sales & Repair in the UK

International industries

  • Auto Windshield Repair Services in the US
  • Car Body Shops in Canada
  • Motor Vehicle Body, Paint and Interior Repair in Australia
  • Motor Vehicle Body, Paint and Interior Repair in New Zealand
  • Car Repair Services in China

View all industries in United Kingdom

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

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IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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