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Insurance Brokerage in New Zealand - Market Research Report (2013-2028)

Edison Trinh Edison Trinh Melbourne, Australia Last Updated: September 2023 ANZSIC K6420NZ

Revenue

$3.0bn

2023-24

$3.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

8,533

Businesses

2,488

Wages

$X.Xbn

Insurance Brokerage in New Zealand industry analysis

The Insurance Brokerage industry's revenue has grown over the past five years. Demand from general insurance has supported revenue growth over the period, but falling demand from life insurance has limited this growth. Despite being a smaller product segment compared with general insurance, life insurance policies significantly affect industry revenue, as insurance brokers generate large up-front and trail commissions. Moreover, the number of businesses fell following the COVID-19 outbreak, reducing overall demand from commercial clients. Industry revenue is expected to grow at an annualised 1.3% over the five years through 2023-24, to $3.0 billion. This trend includes a decline of 0.5% in 2023-24.

The industry's landscape has changed significantly over the past decade, following the entry and acquisition activity of Steadfast NZ Holdings Limited and AUB Group NZ Limited, which interrupted the duopoly of Aon New Zealand Group and Crombie Lockwood (NZ) Limited. Steadfast Group entered the industry by purchasing a 30.0% stake in Rothbury Insurance Brokers in 2013, and then acquired Allied Insurance Group in 2014. AUB Group created the largest broking network in New Zealand in 2019, after it purchased the remaining 50.0% stake in BrokerWeb Risk Services. AUB group operates in the industry through NZbrokers. These trends contributed to falling enterprise numbers over the past five years, as increased competition made it harder for smaller operators to maintain revenue and profitability, and some were forced to leave the industry entirely.

The 2015 review of the Financial Advisers Act 2008 and the Financial Service Providers Act 2008 changed the industry's operating environment. Life insurance policies' commission structure came under scrutiny, with calls for upfront commissions to be abolished to avoid conflicts of interest. New Zealand’s Central Government (Te Kawanatanga o Aotearoa) has since agreed on several changes to better align advisers' interests with clients. The changes aim to improve advice accessibility and quality, while making disclosures more meaningful and transparent. Overall, industry revenue is forecast to rise at an annualised 2.3% over the five years through 2028-29, to $3.4 billion.

Trends and Insights

  • Industry profitability is projected to rise over the next five years as commercial demand recovers. Recent profit margin growth has aided the industry’s contribution to GDP.
  • The industry can be divided into two major markets: commercial and retail clients. Commercial clients account for a significantly larger portion of market share due to deals with companies generating higher revenue in comparison with household insurance plans.
  • Auckland and Canterbury dominate New Zealand's Insurance Brokerage Industry. The industrial presence in these regions aligns directly with their population and economic power.
  • The insurance brokerage industry has high entry barriers due to stringent legal requirements and expensive start-up costs. Deep industry and technical knowledge are crucial for differentiation.

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  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2013-2028)

Industry revenue has grown at a CAGR of 1.6 % over the past five years, to reach an estimated $3.0bn in 2023.

Trends and Insights

Economic uncertainties have dampened industry growth

  • The industry has been battling inflationary pressures, labour shortages and the flow-on effects of the COVID-19 pandemic.
  • Additional trends and insights available with purchase
Insurance Brokerage in New Zealand
Revenue (2013-2028)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Tech investments and partnerships boost profitability

  • Major industry players are projected to increase their profitability by leveraging economies of scale and investing in technology for cost savings.

Biggest companies in the Insurance Brokerage in New Zealand

Company
Market Share (%)
2024
Revenue ($m)
2024
AUB Group NZ
886.7
Aon New Zealand
533.2
Steadfast NZ Holdings
514.6

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Insurance Brokerage in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Life insurance, Commercial general insurance and Private general insurance. Life insurance is the largest segment of the Insurance Brokerage in New Zealand.

Trends and Insights

New Zealand’s expanding business landscape has fuelled demand for commercial general insurance

  • The commercial general insurance sector is leading the pack in the insurance industry owing to robust demand from a growing number of businesses in New Zealand.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators are primarily insurance brokers or agents selling insurance policies. Companies in the industry can also provide other insurance services, such as insurance consulting, claims assessment and adjustment.

What's included in this industry?

Commercial general insuranceLife insurancePrivate general insuranceTravel insuranceLivestock insuranceActuarial servicesRisk consulting

Companies

AUB Group NZAon New ZealandSteadfast NZ Holdings

Purchase this report to view all 4 major companies in this industry.

Related Terms

TRAIL COMMISSIONBANCASSURANCEDISTRIBUTION NETWORKGROSS WRITTEN PREMIUM (GWP)PREMIUM

Industry Code

ANZSIC 2006

ANZSIC 6420 - Insurance Brokerage in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Industry profitability is projected to rise over the next five years as commercial demand recovers. Recent profit margin growth has aided the industry’s contribution to GDP.

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2013-2022) and forecast (2023-2028)
  • Employees, including historical (2013-2022) and forecast (2023-2028)
  • Businesses, including historical (2013-2022) and forecast (2023-2028)
  • Profit, including historical (2013-2023)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

The industry can be divided into two major markets: commercial and retail clients. Commercial clients account for a significantly larger portion of market share due to deals ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2023
  • Product innovation level

Charts

  • Products & services segmentation in 2023
  • Major market segmentation in 2023

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Auckland and Canterbury dominate New Zealand's Insurance Brokerage Industry. The industrial presence in these regions aligns directly with their population and economic power...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2023

Tables

  • Number and share of establishments in each region in 2023
  • Number and share of revenue each region accounts for in 2023
  • Number and share of wages each region accounts for in 2023
  • Number and share of employees in each region in 2023

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The insurance brokerage industry has high entry barriers due to stringent legal requirements and expensive start-up costs. Deep industry and technical knowledge are crucial f...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2018-2023
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The Insurance Brokerage industry is dominated by four major companies. However, it also includes many small enterprises operating as sole traders.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2019 through 2023
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2023
  • Overview of AUB Group NZ's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Aon New Zealand's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of Steadfast NZ Holdings's performance by revenue, market share and profit margin from 2017 through 2023
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for AUB Group NZ, and factors influencing its performance in the industry
  • Description and key data for Aon New Zealand, and factors influencing its performance in the industry
  • Description and key data for Steadfast NZ Holdings, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

There is currently zero public industry assistance for brokers. Insurance brokers do have private assistance through the Insurance Brokers Association of New Zealand.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2013-2028) 
  • Assistance historical data and forecast (2013-2028) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Despite escalating competition and consolidation, robust demand for general and life insurance has spiked industry profits. Profitability makes up almost one-fifth of industr...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2023
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2013-2028)
  • Revenue per Employee (2013-2028)
  • Revenue per Enterprise (2013-2028)
  • Employees per Establishment (2013-2028)
  • Employees per Enterprise (2013-2028)
  • Average Wage (2013-2028)
  • Wages/Revenue (2013-2028)
  • Establishments per Enterprise (2013-2028)
  • IVA/Revenue (2013-2028)
  • Imports/Demand (2013-2028)
  • Exports/Revenue (2013-2028)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2013-2028)
  • IVA (2013-2028)
  • Establishments (2013-2028)
  • Enterprises (2013-2028)
  • Employment (2013-2028)
  • Exports (2013-2028)
  • Imports (2013-2028)
  • Wages (2013-2028)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Insurance Brokerage industry in New Zealand in 2024?

The market size of the Insurance Brokerage industry in New Zealand is $3.0bn in 2024.

How many businesses are there in the Insurance Brokerage in New Zealand industry in 2023?

There are 2,488 businesses in the Insurance Brokerage industry in New Zealand, which has grown at a CAGR of 2.4 % between 2018 and 2023.

Has the Insurance Brokerage industry in New Zealand grown or declined over the past 5 years?

The market size of the Insurance Brokerage industry in New Zealand has been growing at a CAGR of 1.6 % between 2018 and 2023.

What is the forecast growth of the Insurance Brokerage industry in New Zealand over the next 5 years?

Over the next five years, the Insurance Brokerage industry in New Zealand is expected to grow.

What are the biggest companies in the Insurance Brokerage market in New Zealand?

The biggest companies operating in the Insurance Brokerage market in New Zealand are AUB Group NZ, Aon New Zealand and Steadfast NZ Holdings

What does the Insurance Brokerage in New Zealand include?

Commercial general insurance and Life insurance are part of the Insurance Brokerage industry.

Which companies have the highest market share in the Insurance Brokerage in New Zealand?

The company holding the most market share in New Zealand is AUB Group NZ.

How competitive is the Insurance Brokerage industry in New Zealand?

The level of competition is high and increasing in the Insurance Brokerage industry in New Zealand.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Financial Asset Broking Services in New Zealand

Complementors

  • Life Insurance in New Zealand
  • Health Insurance in New Zealand
  • General Insurance in New Zealand

International industries

  • Global Insurance Brokers & Agencies
  • Insurance Brokers & Agencies in the US
  • Third-Party Administrators & Insurance Claims Adjusters in the US
  • Online Insurance Brokers in the US
  • Medical Claims Processing Services in the US

View all industries in New Zealand

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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