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Janitorial Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Janitorial Services Market Research Report | NAICS 56172 | Aug 2016

Wiped clean: Increasing demand from businesses and households will strengthen revenue

IBISWorld’s Janitorial Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 11-16
Annual Growth 16-21
Annual Growth
Industry Threats & Opportunities
  • A robust economy will lift demand for cleaning services from businesses and households
  • The industry exhibits low barriers to entry and new enterprises have minimal start-up costs
  • Operators will benefit from the anticipated recovery in nonresidential construction
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Industry Analysis & Industry Trends

The Janitorial Services industry has grown moderately as demand for commercial cleaning services, the industry's primary product segment, increased over the past five years. Additionally, declining office vacancy rates, increasing nonresidential construction activity and growth in the number of businesses broadened the industry's client base, contributing to higher industry demand. Over the next five years, a robust economy will lift demand for cleaning services. The rate of nonresidential construction will rise and operators will offer green cleaning services as a way of competing with other companies... ... purchase to read more

Industry Report - Industry SWOT Analysis Chapter

The Janitorial Services industry is in the mature phase of its industry life cycle. In the 10 years to 2021, industry value added is forecast to increase at an average annual rate of 2.0%, and this component measures the industry's contribution to GDP. This is roughly in line with the projected annualized GDP growth of 2.1% over the same period. Typically, an industry is considered to be in the mature phase of its life cycle when industry growth mirrors or is below GDP over a 10-year period. Furthermore, merger and acquisition activity has increased over the past five years, which is another indicator of the industry's mature life cycle stage. For instance, ABM Industries, the industry's largest player, acquired Air Serv over the past five years.

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Additional Insights for the Janitorial Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Janitorial Services Industry are

  • Being part of a franchised chain
  • Ability to alter the mix of inputs in line with cost
  • Use of a high-volume, low-margin strategy
  • IBISWorld analysts also discuss how external factors such as Number of businesses and Office rental vacancy in the Janitorial Services industry impact industry performance... purchase to read more


    Industry ProductsRelated Reports

    What is the Janitorial Services Industry?

    Operators in this industry clean building interiors, the inner parts of transportation equipment (e.g. aircraft, railcars and ships) and windows. Industry activities include contract cleaning services for factories, retail outlets, shopping centers and malls, business and government offices, trains and airlines and house-cleaning services.

    Industry Products
    Residential cleaningStandard commercial cleaning Damage restoration cleaningFloor care servicesExterior window cleaning
    Industry Activities
    Providing interior building cleaning servicesCleaning homesProviding window cleaning servicesProviding maid servicesProviding aircraft janitorial servicesWashroom sanitization and cleaning

    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Number of businesses
  • Office rental vacancy
  • Corporate profit
  • Value of private nonresidential construction
  • Households earning more than $100,000
  • World price of crude oil
  • Current Performance
  • Nonresidential construction
  • Upper-income households boosts demand
  • Structural shifts
  • Green services
  • Chart: Revenue Growth
  • Industry Outlook
  • Industry landscape
  • Tempered profit growth
  • Table: Janitorial Services Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Janitorial Services Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Department Stores
  • Professional, Scientific and Technical Services
  • Educational Services
  • Healthcare and Social Assistance
  • Arts, Entertainment and Recreation
  • Public Administration
  • Consumers
  • Key Selling Industries
  • Chemical Wholesaling
  • Products & Services
  • Standard commercial cleaning
  • Other
  • Residential cleaning
  • Damage restoration cleaning
  • Floor care services
  • Exterior window cleaning
  • Chart: Janitorial Services Industry Products and Services Segmentation
  • Demand Determinants
    Major Markets
  • Offices
  • Educational facilities
  • Retail complexes
  • Government
  • Residences
  • Industrial plants
  • Healthcare facilities
  • Chart: Major Market Segmentation for the Janitorial Services Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Purchases
  • Depreciation, rent and other costs
  • Chart: Cost Structure Benchmarking – Sector vs Janitorial Services
  • Basis of Competition
  • Internal competition
  • External competition
  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Janitorial Services Industry
  • Industry Globalization
    Major Companies
    ABM Industries Inc.
  • Table: ABM Industries Inc. - financial performance
  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Janitorial Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Janitorial Services Industry
  • Includes:
  • Industry Revenue (2007-2021)
  • Industry Gross Product (2007-2021)
  • Establishments (2007-2021)
  • Businesses (2007-2021)
  • Employment (2007-2021)
  • Wages (2007-2021)
  • Number of Businesses (2007-2021)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Table: Industry Financial Ratios
  • Jargon & Glossary
  • Franchising is a form of business by which the owner (franchisor) of a product, service or method obtains distribution through affiliated dealers (franchisees).
  • Maid Services
  • Cleaning services designed for domestic buildings (i.e. households).
  • Strategic Alliance
  • Agreement for cooperation among two or more independent firms to work together toward common objectives.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Janitorial Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Janitorial Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Janitorial Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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