IBISWorld’s IT Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.


Industry Analysis & Industry Trends

Driven by the growth in IT investment and of China's information sector, revenue for the IT Services industry has been growing at an annualized rate of 8.4% over the past five years. In 2017, revenue is expected to total $144.4 billion, up 6.8% from 2016.

Although the IT services industry in China has a short history, it has been expanding quickly. However, it still only absorbs about 20.0% of China's total IT investment; in most developed countries the share is about 40.0%. That means there remains significant growth potential.

The industry's outsourcing and offshoring service segment experienced the fastest growth in the past five years, bolstered by strong government support...

Industry Report - Industry Analysis Chapter

Revenue for the IT Services industry in China is expected to total $144.4 billion in 2017, up 6.8% from 2016. Despite the country's economic slowdown, revenue from IT system integration, consulting, data processing and network services has been growing strongly, mainly due to the expanding Chinese information sector and rising IT investment by businesses across the board. Over the five years through 2017, the industry has been growing at an annualized rate of 8.4%.

The Chinese government promoted the development of seven strategic emerging sectors, including new generation IT, according to the twelfth five-year plan outline (2011 to 2015). In ..

Additional Insights for the IT Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the IT Services Industry are

  • Ability to provide services in diverse locations
  • Ability to attract local support
  • Ability to quickly adopt new technology
  • IBISWorld analysts also discuss how external factors such as Domestic Support Policies and Gross Private Fixed Investment - Non Residential - Equipment and Software in the IT Services industry impact industry performance..

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    Industry Products

    What is the IT Services Industry?

    The IT Services industry comprises establishments that provide information technology (IT) services to enterprises in all industries. IT services include maintenance and support services, professional services (e.g. consulting, systems integration, outsourcing, education and training) and network services.

    Industry Products
    Maintenance and support
    IT consulting
    Systems integration
    IT outsourcing
    Education and training
    Network services
    Industry Activities
    IT maintenance and support services
    IT consulting services
    System integration services
    IT outsourcing services
    IT education and training services
    Network services for enterprises

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Domestic Support Policies
  • Gross Private Fixed Investment - Non Residential - Equipment and Software
  • Gross Government Fixed Investment - Equipment and Software - State and Local
  • Service Prices
  • Wages and Conditions - All Employees

  • Current Performance
  • Competitive landscape
  • Chart: Revenue Growth

  • Industry Outlook
  • IT outsourcing and offshoring
  • New generation IT
  • Table: IT Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - IT Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Manufacturing
  • Transport, Storage and Post
  • Wired Telecommunications
  • Mobile Telecommunications
  • Wholesale and Retail Trade
  • Financial Intermediation
  • Education

  • Key Selling Industries
  • Computer Manufacturing
  • Computer Network Equipment Manufacturing

  • Products & Services
  • Network services
  • Systems integration
  • IT outsourcing
  • IT consulting
  • Maintenance and support
  • Other
  • Education and training
  • Chart: IT Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Financial sector
  • Telecommunications sector
  • Government
  • Manufacturing sector
  • Transportation and logistics sectors
  • Wholesale and retail sectors
  • Other
  • Chart: Major Market Segmentation for the IT Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Chart: Cost Structure Benchmarking – Sector vs IT Services

  • Basis of Competition
  • Enterprise scale
  • Technical level
  • Price
  • Highly skilled employees

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the IT Services Industry

  • Industry Globalization
    Major Companies
    Digital China Ltd.IBM Solution & Services Co., Ltd.China Hewlett-Packard Co., Ltd.Neusoft CorporationChina National Software & Service Company Limited
  • Table: Digital China Ltd. - financial performance
  • Table: IBM Solution & Services Co., Ltd. - financial performance
  • Table: China Hewlett-Packard Co., Ltd. - financial performance
  • Table: Neusoft Corporation - financial performance
  • Table: China National Software & Service Company Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the IT Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the IT Services Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Exports (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Cloud Computing
  • The delivery of computing as a service rather than a product, whereby shared resources, software and information are provided to computers and other devices as a utility over the internet.
  • Offshoring
  • The relocation of a company's business process, such as manufacturing or accounting, from one country to another, whether the work is outsourced or stays within the company.
  • Outsourcing
  • To procure goods or services under contract with an outside supplier.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
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    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
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    This report on IT Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The IT Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on IT Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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