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GL I5121-GL | Industry Report

Global Internet Service Providers Industry Data and Analysis

GR
Gavin Ross
Analyst New York, United States September 2025

The global internet service providers (ISP) industry has grown steadily over the past five years, shaped by rising demand for high-capacity connectivity and intensified competition from new market entrants. Rapid adoption of remote work, streaming services, online learning and smart devices has driven households and enterprises to rely more heavily on broadband. Governments have supported expansion with subsidies for rural coverage and mandates to improve affordability, which encouraged fiber and wireless investments. Meanwhile, competition has increased as satellite broadband and regional fiber operators gained scale, challenging incumbents and lowering market barriers. Industry revenue is expected to increase at a CAGR of 1.0% to $966.6 billion over the five years to 2025, including an increase of 2.6% in 2025 alone. The core theme during this period has been balancing heavy infrastructure expansion with sustainable service models while accommodating consumer demand for reliable access.

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What's included in this industry analysis

IBISWorld's research coverage on the Global Internet Service Providers industry includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released September 2025.

About this industry

What's this industry report about?

The Global Internet Service Providers industry operates under the industry code I5121-GL. Industry operators provide internet access via wired networks. Some internet service providers (ISPs) offer extra services such as online hosting, online page designing and connectivity consulting. ISPs may provide local or national coverage to retail clients and deliver backbone services to other ISPs. This industry excludes wireless internet services provided by wireless carriers (refer to IBISWorld report I5111-GL). Related terms covered in the Global Internet Service Providers industry include average revenue per user (arpu), broadband internet, dial-up internet, fiber-to-the-home (ftth) and bundling.

What's included in this industry?

Products and services covered in Global Internet Service Providers industry include DSL internet services, Cable internet services and Fiber to the premises (FTTP).

What companies are included in this industry?

Companies covered in the Global Internet Service Providers industry include Comcast Corporation.

Performance

What's included in the Performance chapter?

The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Global Internet Service Providers industry.

Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.

Products & Markets

What's included in the Products and Markets chapter?

The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Global Internet Service Providers industry.

Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.

Geographic Breakdown

What's included in the Geographic Breakdown chapter?

The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Global Internet Service Providers industry.

Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.

Competitive Forces

What's included in the Competitive Forces chapter?

The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Global Internet Service Providers industry. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.

Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.

Companies

What's included in the Companies chapter?

The Companies chapter covers Key Takeaways, Market Share and Companies in the Global Internet Service Providers industry. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.

Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.

External Environment

What's included in the External Environment chapter?

The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Global Internet Service Providers industry. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.

Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.

Financial Benchmarks

What's included in the Financial Benchmarks chapter?

The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Global Internet Service Providers industry. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.

Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.

Industry Data

What's included in the Industry Data chapter?

The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Global Internet Service Providers industry.

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Frequently Asked Questions

What is the market size of the Global Internet Service Providers industry in 2026?

The market size of the Global Internet Service Providers industry is $966.6bn in 2026.

How many businesses are there in the Global Internet Service Providers industry in 2025?

There are 16,870 businesses in the Global Internet Service Providers industry, which has grown at a CAGR of 2.2 % between 2020 and 2025.

How may import tariffs affect the Global Internet Service Providers industry?

The Global Internet Service Providers industry is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Global Internet Service Providers industry?

The Global Internet Service Providers industry is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Global Internet Service Providers industry grown or declined over the past 5 years?

The market size of the Global Internet Service Providers industry has been growing at a CAGR of 1.0 % between 2020 and 2025.

What is the forecast growth of the Global Internet Service Providers industry over the next 5 years?

Over the next five years, the Global Internet Service Providers industry is expected to grow.

What are the biggest companies in the Global Internet Service Providers industry?

The biggest company operating in the Global Internet Service Providers industry is Comcast Corporation

What does the Global Internet Service Providers industry include?

Dial-up internet access services and Broadband internet access services are part of the Global Internet Service Providers industry.

Which companies have the highest market share in the Global Internet Service Providers industry?

The company holding the most market share in the Global Internet Service Providers industry is Comcast Corporation.

How competitive is the Global Internet Service Providers industry?

The level of competition is high and increasing in the Global Internet Service Providers industry.

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