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E-Commerce & Online Auctions in Germany - Market Research Report (2014-2029)

Melanie Katz Melanie Katz Frankfurt, Germany Last Updated: September 2024 WZ G47.91DE

Revenue

€95.2bn

2024

€95.2bn

Past 5-Year Growth

Profit

€X.Xbn

Employees

248k

Businesses

35,036

Wages

€X.Xbn

E-Commerce & Online Auctions in Germany industry analysis

Online retail is characterised by intense competition within the industry, which is likely to intensify in the future as more players enter the market. Competition between individual providers in terms of customer acquisition and retention across multiple sales channels has intensified due to the lack of physical proximity to customers in online retail. In the period from 2019 to 2024, sales in the sector increased by an average of 0.6% per year. Due to high energy prices and inflation, the consumer climate deteriorated in 2022 and has only slowly improved since then. This in turn has impacted the sales performance of the retail sector as a whole, including mail order and online retail. A decline in turnover of 1% to 95.2 billion euros is expected for 2024.

Trends and Insights

  • The pandemic has enabled most segments of online retail to see significant sales growth, forcing consumers to spend more time at home and resulting in more furniture and DIY products being ordered online.
  • Clothing is the sales driver in German e-commerce. Since the lifting of infection protection measures, clothing is once again contributing a higher proportion of sales in mail order and online retail.
  • Proximity to suppliers and customers reduces delivery times and transport costs. Online retailers with locations close to key suppliers such as wholesalers and manufacturers have the advantage of being able to replenish their stocks more quickly.
  • In view of the numerous competitors and the immense range of products within the industry, pricing is an important basis for competition. The use of online price comparison portals intensifies price competition between the individual providers.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 0.6 % over the past five years, to reach an estimated €95.2bn in 2024.

Trends and Insights

Increasing competitive pressure is forcing online retailers to expand their range of products and services

  • Thanks to increasing digitalisation and the growing number of online purchases, it is becoming more and more attractive for companies to enter the online retail sector. The number of pure online retailers as well as bricks-and-mortar retailers and manufacturers with their own online shops has risen significantly in recent years, which has increased the intensity of competition in the sector.
  • Additional trends and insights available with purchase
E-Commerce & Online Auctions in Germany
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The multichannel approach offers mail order and online retailers growth opportunities in the clothing sector

  • Clothing is the product segment with the highest turnover in mail order and online retail. Nevertheless, the actual purchase of goods such as clothing still often takes place in bricks-and-mortar retail stores, as the goods can be tried on and purchased here directly.

Biggest companies in the E-Commerce & Online Auctions in Germany

Company
Market Share (%)
2024
Revenue (€m)
2024
Amazon.com, Inc.
43,172.0
Otto GmbH & Co. KG
8,517.0
Zalando SE
3,516.3

To view the market share and analysis for all 6 top companies in this industry, view purchase options.

Products & Services Segmentation

E-Commerce & Online Auctions in Germany
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Clothing, Electronics and telecommunications equipment and Computers and accessories. Clothing is the largest segment of the E-Commerce & Online Auctions in Germany.

Trends and Insights

Clothing is the sales driver in German e-commerce

  • The clothing product group includes shoes as well as items of clothing such as trousers, jumpers, dresses and jackets.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This sector includes the retail of clothing, electronic and household appliances, furniture and other goods that are not sold in stores, at points of sale or at markets, but by mail order and online. Furthermore, teleshopping and internet auctions also fall under the industry definition.

What's included in this industry?

ClothingElectronics and telecommunications equipmentComputers and accessoriesHousehold goods and appliancesFurniture, lamps and decorationBooks

Companies

Amazon.com, Inc.Otto GmbH & Co. KGZalando SE

Purchase this report to view all 6 major companies in this industry.

Related Terms

CLOUD COMPUTINGFIREWALLMULTICHANNELINTERNET PURE PLAYERPOP-UP STORETOUCHPOINT

Industry Code

WZ 2008

WZ 47.91 - E-Commerce & Online Auctions in Germany

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The pandemic has enabled most segments of online retail to see significant sales growth, forcing consumers to spend more time at home and resulting in more furniture and DIY p...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Clothing is the sales driver in German e-commerce. Since the lifting of infection protection measures, clothing is once again contributing a higher proportion of sales in mai...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Proximity to suppliers and customers reduces delivery times and transport costs. Online retailers with locations close to key suppliers such as wholesalers and manufacturers ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

In view of the numerous competitors and the immense range of products within the industry, pricing is an important basis for competition. The use of online price comparison p...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

At the beginning of the pandemic, Amazon was able to benefit particularly strongly from its short delivery times and customer loyalty programmes. Although online retail grew ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Amazon.com, Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Otto GmbH & Co. KG's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Zalando SE's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for 3 additional companies

Detailed analysis

  • Description and key data for Amazon.com, Inc., and factors influencing its performance in the industry
  • Description and key data for Otto GmbH & Co. KG, and factors influencing its performance in the industry
  • Description and key data for Zalando SE, and factors influencing its performance in the industry
  • Description, key data and performance trends for 3 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The German E-Commerce and Distance Selling Trade Association supports companies in this sector with consulting services, among other things. The industry association also rep...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

The profits of mail order and online retail are rising thanks to falling costs. E-commerce giants such as Amazon are also benefiting particularly strongly from economies of s...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the E-Commerce & Online Auctions industry in Germany in 2024?

The market size of the E-Commerce & Online Auctions industry in Germany is €95.2bn in 2024.

How many businesses are there in the E-Commerce & Online Auctions in Germany industry in 2024?

There are 35,036 businesses in the E-Commerce & Online Auctions industry in Germany, which has grown at a CAGR of 1.1 % between 2019 and 2024.

Has the E-Commerce & Online Auctions industry in Germany grown or declined over the past 5 years?

The market size of the E-Commerce & Online Auctions industry in Germany has been growing at a CAGR of 0.6 % between 2019 and 2024.

What is the forecast growth of the E-Commerce & Online Auctions industry in Germany over the next 5 years?

Over the next five years, the E-Commerce & Online Auctions industry in Germany is expected to grow.

What are the biggest companies in the E-Commerce & Online Auctions market in Germany?

The biggest companies operating in the E-Commerce & Online Auctions market in Germany are Amazon.com, Inc., Otto GmbH & Co. KG and Zalando SE

What does the E-Commerce & Online Auctions in Germany include?

Clothing and Electronics and telecommunications equipment are part of the E-Commerce & Online Auctions industry.

Which companies have the highest market share in the E-Commerce & Online Auctions in Germany?

The company holding the most market share in Germany is Amazon.com, Inc..

How competitive is the E-Commerce & Online Auctions industry in Germany?

The level of competition is high and increasing in the E-Commerce & Online Auctions industry in Germany.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Audio & Video Equipment Retailers in Germany
  • Textile Retailers in Germany
  • Clothing Retailers in Germany
  • Footwear & Leather Goods Retailers in Germany

Complementors

  • Warehousing & Storage in Germany
  • Postal & Courier Activities in Germany
  • Telecommunications Resellers in Germany

International industries

  • E-Commerce & Online Auctions in the US
  • E-Commerce & Online Auctions in Canada
  • E-Commerce & Online Auctions in the UK
  • E-Commerce in Ireland

View all industries in Germany

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Germany include:

  • German Federal Statistics Office (Destatis)
  • European Statistics Office (Eurostat)
  • United Nations Comtrade

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.