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National Disability Insurance Scheme Providers in Australia - Market Research Report (2015-2030)

Nicholas Larter Nicholas Larter Melbourne, Australia Last Updated: July 2025 ANZSIC X0029

Revenue

$45.0bn

2025-26

$45.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

401k

Businesses

21,734

Wages

$XX.Xbn

National Disability Insurance Scheme Providers in Australia industry analysis

Revenue for the National Disability Insurance Scheme (NDIS) Providers industry has grown significantly in recent years. Driven by consistent growth in government funding for the scheme, revenue has grown at an annualised 9.3% over the five years through the end of 2025-26. Many participants receive NDIS support alongside other forms of assistance like the Disability Support Pension, while others use the scheme as their first form of structured support. The 2025-26 period has seen slower revenue growth as the Foundational Supports changes shift some participants away from NDIS funding, redirecting revenue for some providers outside of the industry. The 2025-26 financial year coincided with a 0.7% increase in revenue, taking the total figure to $45.0 billion.
A considerable portion of recent industry growth has originated from higher average support budgets and the expansion of the maximum billable rate for different services within the scheme. Providers that specialise in services for autism, psychosocial disability and developmental delay have captured growing revenue shares, which aligns with the swelling participant numbers in these categories. The intellectual disability segment, driven by these conditions, accounts for over 60.0% of market activity.
Client-facing online platforms like Hireup and Mable continue enabling participants to manage their support providers more easily, granting them a level of autonomy they may have previously struggled to find. These platforms allow individual operators to divert revenue from the industry's larger players and towards owner-operators.
Over the next five years, revenue is on track to grow slowly as Federal Government legislation attempts to rein in the rapid growth the scheme exhibited over its first decade. Expanding at an annualised 2.9% over the five years through the end of 2030-31, reaching $51.8 billion. This slower growth will place additional pressure on profit margins, which by design should not exceed 2.0%. Rising wage costs and reduced rural loading benefits have exacerbated margin issues for an industry where negative profitability is commonplace among providers.

Trends and Insights

  • Revenue for NDIS providers has grown rapidly over the past decade, although the pace of growth is slowing as the scheme approaches maturity. Government funding and sustained participant growth have driven the scheme's expansion.
  • Growth in core services, which meet clients’ everyday needs, have outpaced increases in other segments. Core services’ share of revenue has risen as the NDIS has reached more people with disabilities.
  • Industry operators’ geographic spread broadly correlates with Australia's national population and economic activity distribution. The largest providers gravitate to Australia’s metropolises, with operations centred in cities like Sydney, Brisbane and Melbourne.
  • Quality of service and price are paramount. Internal competition revolves around affordability and reputation for good, attentive care. The NDIS allows users to design their own care plans and to choose their providers.
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Competitors

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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 9.3 % over the past five years, to reach an estimated $45.0bn in 2025.

Trends and Insights

Australia's expanding population is driving growth

  • While children, particularly those under 14, are the largest cohort of any age group of active National Disability Insurance Scheme (NDIS) participants, older individuals, categorised as those aged above 55, attract the highest average annual payment. According to the Q3 2024-25 Quarterly Report to Disability Ministers, the average participant aged 65 and over received $90,500 in the year ending 31 March 2025 (latest data available), almost five times that of the average participant under the age of 8, who received $19,200.
  • Additional trends and insights available with purchase
National Disability Insurance Scheme Providers in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Participant growth from both ends of the age spectrum will continue to drive revenue growth

  • The NDIS participant count will continue expanding in the coming years, with children under the age of 14 remaining the largest intake group, despite already sitting at levels more than double what the Federal Government expected during the scheme’s planning stages. Early intervention services, especially for children with autism and developmental delays, will dominate new service demands.

Biggest companies in the National Disability Insurance Scheme Providers in Australia

Company
Market Share (%)
2026
Revenue
2026

There are no companies that hold a market share exceeding 5% in the National Disability Insurance Scheme Providers in Australia industry.

Products & Services Segmentation

National Disability Insurance Scheme Providers in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Core services, Capital services and Capacity building services. Core services is the largest segment of the National Disability Insurance Scheme Providers in Australia.

Trends and Insights

Core services are going from strength to strength

  • The core services product category assists clients with basic everyday activities and makes up nearly 80.0% of revenue for the National Disability Insurance Agency (NDIA) providers industry.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry players provide services that are supported under the National Disability Insurance Scheme (NDIS). Operators in the industry provide in-home services, home alterations, disability support equipment and other support the NDIS deems necessary.

What's included in this industry?

Products and services covered in the National Disability Insurance Scheme Providers industry in Australia include Disability support services, Disability medical equipment manufacturing, Disability medical equipment retailing, Disability housing services and Disability residential property alterations.

Companies

Companies covered in the National Disability Insurance Scheme Providers industry in Australia include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the National Disability Insurance Scheme Providers industry in Australia include national disability insurance scheme (ndis), self-managed , national disability insurance agency and plan managed .

Industry Code

ANZSIC 2006

ANZSIC 6321 - National Disability Insurance Scheme Providers in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Revenue for NDIS providers has grown rapidly over the past decade, although the pace of growth is slowing as the scheme approaches maturity. Government funding and sustained ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Growth in core services, which meet clients’ everyday needs, have outpaced increases in other segments. Core services’ share of revenue has risen as the NDIS has reached more...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Industry operators’ geographic spread broadly correlates with Australia's national population and economic activity distribution. The largest providers gravitate to Australia...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Quality of service and price are paramount. Internal competition revolves around affordability and reputation for good, attentive care. The NDIS allows users to design their ...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

There are no companies that hold a market share exceeding 5% in the National Disability Insurance Scheme Providers in Australia industry.

Analyst insights

The industry is disaggregated with no major players, and defined by many small operators. Unregistered providers of NDIS services are more prevalent in niche service areas an...

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Strong government funding has defined the industry. Revenue has soared in recent years and will continue to rise solidly in the coming years.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wages dominate the industry cost structure, making up the vast majority of expenses. This dynamic means that profitability is poor and many providers report an operating loss...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the National Disability Insurance Scheme Providers industry in Australia in 2025?

The market size of the National Disability Insurance Scheme Providers industry in Australia is $45.0bn in 2025.

How many businesses are there in the National Disability Insurance Scheme Providers industry in Australia in 2025?

There are 21,734 businesses in the National Disability Insurance Scheme Providers industry in Australia, which has grown at a CAGR of 5.6 % between 2020 and 2025.

How may import tariffs affect the National Disability Insurance Scheme Providers industry in Australia?

The National Disability Insurance Scheme Providers industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the National Disability Insurance Scheme Providers industry in Australia?

The National Disability Insurance Scheme Providers industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the National Disability Insurance Scheme Providers industry in Australia grown or declined over the past 5 years?

The market size of the National Disability Insurance Scheme Providers industry in Australia has been growing at a CAGR of 9.3 % between 2020 and 2025.

What is the forecast growth of the National Disability Insurance Scheme Providers industry in Australia over the next 5 years?

Over the next five years, the National Disability Insurance Scheme Providers industry in Australia is expected to grow.

What does the National Disability Insurance Scheme Providers industry in Australia include?

Disability support services and Disability medical equipment manufacturing are part of the National Disability Insurance Scheme Providers industry in Australia.

How competitive is the National Disability Insurance Scheme Providers industry in Australia?

The level of competition is very high and increasing in the National Disability Insurance Scheme Providers industry in Australia.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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