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Commercial Cleaning Services in Australia Industry Data and Analysis
The Commercial Cleaning Services industry has faced uneven trading conditions as a result of the pandemic and the ensuing economic uncertainty. The COVID-19 pandemic significantly disrupted the industry, as government restrictions required many retail and hospitality businesses to close and office staff to work from home. As commercial properties were left dormant, many companies cancelled their commercial cleaning services, leading to a drop in demand. As lockdowns and restrictions eased, ongoing work-from-home trends and uncertain economic conditions limited recovering demand for services. Despite falling demand, firms have raised prices in response to strong inflation and growth in upstream cleaning compound costs, limiting declines in revenue. Overall, industry revenue is expected to decline at an annualised 1.9% over the five years through 2024-25, to total $13.4 billion. This includes anticipated growth of 2.1% in the current year, driven by an ongoing recovery in demand and moderate pricing growth.
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What's included in this industry analysis
IBISWorld's research coverage on the Commercial Cleaning Services industry in Australia includes market sizing, forecasting, data and analysis from 2016-2031. The most recent publication was released October 2026.
About this industry
What's this industry report about?
The Commercial Cleaning Services industry in Australia operates under the ANZSIC industry code N7311. Industry firms provide a range of commercial and domestic cleaning services. These services include specialised commercial and industrial cleaning services and the general cleaning of floors, windows and blinds in offices, factories, homes and other buildings. The industry excludes services such as carpet cleaning, shampooing services, steam cleaning and sandblasting building exteriors. Related terms covered in the Commercial Cleaning Services industry in Australia include outsourcing, facilities management and deep cleaning.
What's included in this industry?
Products and services covered in Commercial Cleaning Services industry in Australia include Interior building cleaning services, Exterior building and window cleaning services and Washroom services.
What companies are included in this industry?
Companies covered in the Commercial Cleaning Services industry in Australia include ISS Facility Services Australia, AMC Commercial Cleaning Pty Ltd and Downer.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Commercial Cleaning Services industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Commercial Cleaning Services industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Commercial Cleaning Services industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Commercial Cleaning Services industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Commercial Cleaning Services industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Commercial Cleaning Services industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Commercial Cleaning Services industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Commercial Cleaning Services industry in Australia.
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Frequently Asked Questions
What is the market size of the Commercial Cleaning Services industry in Australia in 2026?
The market size of the Commercial Cleaning Services industry in Australia is $20.7bn in 2026.
How many businesses are there in the Commercial Cleaning Services industry in Australia in 2026?
There are 46,717 businesses in the Commercial Cleaning Services industry in Australia, which has grown at a CAGR of 5.6 % between 2021 and 2026.
How may import tariffs affect the Commercial Cleaning Services industry in Australia?
The Commercial Cleaning Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Commercial Cleaning Services industry in Australia?
The Commercial Cleaning Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Commercial Cleaning Services industry in Australia grown or declined over the past 5 years?
The market size of the Commercial Cleaning Services industry in Australia has been growing at a CAGR of 7.3 % between 2021 and 2026.
What is the forecast growth of the Commercial Cleaning Services industry in Australia over the next 5 years?
Over the next five years, the Commercial Cleaning Services industry in Australia is expected to grow.
What are the biggest companies in the Commercial Cleaning Services industry in Australia?
The biggest companies operating in the Commercial Cleaning Services industry in Australia are ISS Facility Services Australia, AMC Commercial Cleaning Pty Ltd and Downer
What does the Commercial Cleaning Services industry in Australia include?
Interior building cleaning services and Washroom services are part of the Commercial Cleaning Services industry in Australia.
Which companies have the highest market share in the Commercial Cleaning Services industry in Australia?
The company holding the most market share in the Commercial Cleaning Services industry in Australia is ISS Facility Services Australia.
How competitive is the Commercial Cleaning Services industry in Australia?
The level of competition is high and increasing in the Commercial Cleaning Services industry in Australia.
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