Cold Stone to release full menu online ordering
During the pandemic in 2020, Cold Stone Creamery has moved its full instore menu online. To alleviate lines and time spent instore, Cold Stone offers this at all of its 1500 locations in over 28 countries. Vice president of Kahala Brands (Cold Stones parent company) said that Cold Stone is going to be the first national ice cream chain to offer this service at all of their locations, keeping them a step ahead of the other major players in this market.
COVID|Balance Sheet|ESGIn response to volatile demand in the wake of the first COVID-19 surge, the company undertook a comprehensive cost reduction program, aimed at shoring up labor and supply costs.
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