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Mediation Services in the US - Market Research Report (2014-2029)

IBISWorld IBISWorld New York, United States Last Updated: January 2024 NAICS OD6391 Spotlight Report

Revenue

$566.7m

2024

$566.7m

Past 5-Year Growth

Profit

$XX.Xm

Employees

7,668

Businesses

83

Wages

$XXX.Xm

Mediation Services in the US industry analysis

Mediation services benefited from economic growth through most of the period, but were negatively affected by the coronavirus. Revenue stagnated at $566.7 billion in the last five years, including a surge of 3.6% in 2023 alone, when profit is set to decrease to 3.3%.

Trends and Insights

  • Mediation services have experienced a significant rise in legal technology investments aimed at enhancing efficiency and optimizing operations. Mediation services have revolutionized various aspects of legal work, including legal research, document drafting, and contract analysis, resulting in more time-effective outcomes.
  • Arbitration services are growing in popularity as everyone is striving to better control their costs while everything gets more expensive. Traditional legal procedures can cost so much money and time, and resolution isn’t guaranteed.
  • Start-up costs in terms of investment in capital are low. But rent and wage costs can be high in the industry. Costs can also increase with improving computer processes.

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  • Reliable market estimates from 2014-2029
  • Competitive analysis, industry segmentation, financial benchmarks
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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 0.0 % over the past five years, to reach an estimated $566.7m in 2024.

Trends and Insights

Mediation and arbitration offer clients alternatives to traditional court processes

  • Mediation services facilitate the mediation and arbitration process in workplaces. These services offer consumers an alternative way to resolve disputes, rather than going through the traditional court process. While they are both used to solve a legal issue, they differ in process.
  • Additional trends and insights available with purchase
Mediation Services in the US
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Intellectual property will stimulate growth in revenue

  • The accelerated digitization of businesses will continue to contribute to a significant climb in intellectual property (IP) and litigation revenue, driving further growth within the Law Firms industry. This increased demand will fall onto mediation servicers as some will want to reduce time and costs in traditional court procedures.

Biggest companies in the Mediation Services in the US

There are no companies that hold a large enough market share in the Mediation Services in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Mediation Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Arbitration services, Mediation services and Other services/fees. Arbitration services is the largest segment of the Mediation Services in the US.

Trends and Insights

Arbitration services are the most popular products since consumers can sometimes get binding resolutions

  • Arbitration more closely imitates a court procedure and is typically conducted with multiple arbitrators who make the final decision on the issue based on the evidence collected. The results of the arbitration process can either be binding or nonbinding, which makes this service more popular than mediation since consumers can get stronger results without the time and cost of a traditional legal procedure.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Operators in this industry facilitate the mediation and arbitration process in workplaces.

What's included in this industry?

Mediation servicesArbitration servicesWorkplace dispute resolution

Companies

Purchase this report to view all major companies in this industry.

Related Terms

OUTSOURCEMEDIATIONARBITRATION

Industry Code

NAICS 2017

NAICS 541990 - Mediation Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Mediation services have experienced a significant rise in legal technology investments aimed at enhancing efficiency and optimizing operations. Mediation services have revolu...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Factors that influence volatility in the industry
  • Key success factors for businesses to overcome volatility

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Arbitration services are growing in popularity as everyone is striving to better control their costs while everything gets more expensive. Traditional legal procedures can co...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Purchase this report to unlock analyst insights.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each state in 2024
  • Number and share of revenue each state accounts for in 2024
  • Number and share of wages each state accounts for in 2024
  • Number and share of employees in each state in 2024

Detailed analysis

  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Start-up costs in terms of investment in capital are low. But rent and wage costs can be high in the industry. Costs can also increase with improving computer processes.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The Model Rules of Professional Conduct (MRPC) are a set of legal ethics rules created by the ABA in 1983 in place of the 1969 Code of Professional Responsibility. The MRPC o...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Mediation fees are a necessary annual expense for many corporations since they often face a plethora of disputes to resolve. Revenue has held pretty steady since demand for m...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2017-2022)
  • Industry Tax Structure (2017-2022)
  • Income Statement (2017-2022)
  • Balance Sheet (2017-2022)
  • Liquidity Ratios (2017-2022)
  • Coverage Ratios (2017-2022)
  • Leverage Ratios  (2017-2022)
  • Operating Ratios (2017-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Mediation Services in the US industry in United States in 2024?

The market size of the Mediation Services in the US industry in United States is $566.7m in 2024.

How many businesses are there in the Mediation Services in the US industry in 2024?

There are 83 businesses in the Mediation Services in the US industry in United States, which has grown at a CAGR of 1.0 % between 2019 and 2024.

Has the Mediation Services in the US industry in United States grown or declined over the past 5 years?

The market size of the Mediation Services in the US industry in United States has been declining at a CAGR of 0.0 % between 2019 and 2024.

What is the forecast growth of the Mediation Services in the US industry in United States over the next 5 years?

Over the next five years, the Mediation Services in the US industry in United States is expected to grow.

What does the Mediation Services in the US in United States include?

Mediation services and Arbitration services are part of the Mediation Services in the US industry.

How competitive is the Mediation Services in the US industry in United States?

The level of competition is moderate and decreasing in the Mediation Services in the US industry in United States.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • Law Firms in the US
  • Conveyancing Services in the US

Complementors

  • Human Resources & Benefits Administration in the US
  • Professional Employer Organizations in the US

International industries

  • Law Firms in Canada
  • Legal Services in Australia
  • Legal Services in New Zealand
  • Legal Activities in the UK

View all industries in United States

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.