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PT PT-N8291 | Industry Report | Factsheet

Collection Agencies & Credit Bureaus in Portugal Industry Data and Analysis

JM
Joseph Maher
Analyst London, United Kingdom October 2025

Europe's Collection Agencies and Credit Bureaus industry has faced numerous challenges in recent years. Lending activity has been muted as businesses have become cautious about borrowing in the face of turbulent economic conditions and rising interest rates, draining the pool of debt available for collection. Revenue is expected to grow at a compound annual rate of 2.3% over the five years through 2025 to €24.2 billion, including an estimated jump of 3.1% in 2025.

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What's included in this industry analysis

IBISWorld's research coverage on the Collection Agencies & Credit Bureaus industry in Portugal includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released October 2025.

About this industry

What's this industry report about?

The Collection Agencies & Credit Bureaus industry in Portugal operates under the industry code PT-N8291. This industry involves the activities of collection agencies and credit bureaux, such as the collection of payments and the compiling of information on credit and employment histories. Related terms covered in the Collection Agencies & Credit Bureaus industry in Portugal include mandate, title and durable goods.

What's included in this industry?

Products and services covered in Collection Agencies & Credit Bureaus industry in Portugal include Credit reporting, Debt rating and Contingent-fee servicing.

What companies are included in this industry?

Companies covered in the Collection Agencies & Credit Bureaus industry in Portugal include EOS Holding GmbH and Equifax Inc.

Performance

What's included in the Performance chapter?

The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Collection Agencies & Credit Bureaus industry in Portugal.

Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.

Products & Markets

What's included in the Products and Markets chapter?

The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Collection Agencies & Credit Bureaus industry in Portugal.

Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.

Geographic Breakdown

What's included in the Geographic Breakdown chapter?

The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Collection Agencies & Credit Bureaus industry in Portugal.

Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.

Competitive Forces

What's included in the Competitive Forces chapter?

The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Collection Agencies & Credit Bureaus industry in Portugal. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.

Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.

Companies

What's included in the Companies chapter?

The Companies chapter covers Key Takeaways, Market Share and Companies in the Collection Agencies & Credit Bureaus industry in Portugal. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.

Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.

External Environment

What's included in the External Environment chapter?

The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Collection Agencies & Credit Bureaus industry in Portugal. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.

Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.

Financial Benchmarks

What's included in the Financial Benchmarks chapter?

The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Collection Agencies & Credit Bureaus industry in Portugal. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.

Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.

Industry Data

What's included in the Industry Data chapter?

The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Collection Agencies & Credit Bureaus industry in Portugal.

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Frequently Asked Questions

What is the market size of the Collection Agencies & Credit Bureaus industry in Portugal in 2026?

The market size of the Collection Agencies & Credit Bureaus industry in Portugal is €42.5m in 2026.

How many businesses are there in the Collection Agencies & Credit Bureaus industry in Portugal in 2025?

There are 99 businesses in the Collection Agencies & Credit Bureaus industry in Portugal, which has declined at a CAGR of 0.1 % between 2020 and 2025.

Has the Collection Agencies & Credit Bureaus industry in Portugal grown or declined over the past 5 years?

The market size of the Collection Agencies & Credit Bureaus industry in Portugal has been growing at a CAGR of 1.5 % between 2020 and 2025.

What is the forecast growth of the Collection Agencies & Credit Bureaus industry in Portugal over the next 5 years?

Over the next five years, the Collection Agencies & Credit Bureaus industry in Portugal is expected to decline.

What are the biggest companies in the Collection Agencies & Credit Bureaus industry in Portugal?

The biggest companies operating in the Collection Agencies & Credit Bureaus industry in Portugal are EOS Holding GmbH and Equifax Inc

What does the Collection Agencies & Credit Bureaus industry in Portugal include?

Credit reporting and Debt rating are part of the Collection Agencies & Credit Bureaus industry in Portugal.

Which companies have the highest market share in the Collection Agencies & Credit Bureaus industry in Portugal?

The company holding the most market share in the Collection Agencies & Credit Bureaus industry in Portugal is EOS Holding GmbH.

How competitive is the Collection Agencies & Credit Bureaus industry in Portugal?

The level of competition is moderate and steady in the Collection Agencies & Credit Bureaus industry in Portugal.

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