Mobile Menu

Wireless Telecommunications Carriers in New Zealand - Market Research Report (2016-2031)

Andrew Ledovskikh Andrew Ledovskikh Melbourne, Australia Last Updated: January 2026 ANZSIC J5802NZ

Revenue

$4.0bn

2026-27

$4.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

4,174

Businesses

32

Wages

$XXX.Xm

Wireless Telecommunications Carriers in New Zealand industry analysis

Wireless telecommunications carriers have faced challenging operating conditions over the past five years. The market has faced saturation, with slow growth in total subscribers, and little to no per capita growth in retail mobile subscriptions. Market saturation has meant that price competition and branding have been the main drivers of growth, putting downwards pressure on margins and revenue. Additionally, inflationary pressures have subdued mobile and IT services spending, harming the industry’s performance. Cost-of-living pressures have encouraged consumers to tighten discretionary spending, including on new handsets, equipment and premium mobile plans. This has limited wireless telecommunications carriers’ revenue growth as consumers are the industry’s most prominent market. Revenue is anticipated to decline by an annualised 0.8% over the five years through 2025-26, to $4.0 billion. This performance includes a 0.2% drop expected in 2025-26, amid continued strong inflation and economic headwinds.

Trends and Insights

  • Wireless telecommunications carriers are facing intensifying competition. Inflationary pressures have limited consumer spending on discretionary purchases, including wireless telecommunications services, reducing industry revenue. This trend has encouraged carriers to offer attractive mobile plans like unlimited data.
  • Postpaid services are gaining popularity. Heightened demand for mobile data has encouraged consumers to shift from prepaid to postpaid services, with video streaming services’ popularity expanding data usage.
  • Wireless telecommunications carriers benefit from access to populated areas. Carriers have efficiently tapped into sizeable markets by being close to a large share of the population.
  • The three major carriers dominate wireless telecommunications by competing based on branding and price. They strive to offer an alternative to wired connection networks.
Show more

Get more expert insights that help you cut through the noise.

Get fast answers to complex questions about your business or your client’s industry. Annual memberships include unlimited access to data and analysis for thousands of industries globally.

Get in Touch

Unlock Expert Insights with Full Platform Access

  • Human Driven & Verified Analysis
  • Structured Database Powering Workflows
  • Intelligent Tools Empowering Confident Decisions
  • Insight where-and how- you need them

How you can access insights on the Wireless Telecommunications Carriers in New Zealand industry

The Wireless Telecommunications Carriers in New Zealand Industry Report is available in multiple formats to fit seamlessly into your workflow.

IBISWorld Platform

Answer any industry question in minutes with our entire database at your fingertips.

Screen of the IBISWorld platform user interface Book a demo

API Data Delivery

Feed trusted, human-driven industry intelligence straight into your platform.

Code example of using the IBISWorld API API documentation

Integrations

Streamline your workflow with IBISWorld’s intelligence built into your toolkit.

Screen of Client Application integrating with IBISWorld data View integrations

Related Coverage

Understand the landscape with full access to an IBISWorld license

Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has declined at a CAGR of 0.8 % over the past five years, to reach an estimated $4.0bn in 2026.

Trends and Insights

Internal competition is intensifying with many consumers having access to wireless telecommunications services

  • The industry is highly concentrated, with three major companies – Spark, One New Zealand and 2degrees – dominating the industry. These companies leverage economies of scale and scope, attracting consumers and clients in business and government sectors.
  • Additional trends and insights available with purchase
Wireless Telecommunications Carriers in New Zealand
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Easing inflationary pressures will renew consumer spending on wireless telecommunications services

  • Over the next five years, inflationary pressures and economic headwinds that have reduced consumer spending on non-essential goods and services like premium mobile plans and brand-new handsets are set to ease slowly, which is poised to elevate the industry’s revenue and profit margins. The economy is set to emerge from a recessionary environment and both businesses and consumers, according to a November 2025 survey from the Reserve Bank of New Zealand (Te Pūtea Matua), are expecting inflation to slow.

Biggest companies in the Wireless Telecommunications Carriers in New Zealand

Company
Market Share (%)
2026
Revenue ($m)
2026
Spark NZ
1,474.9
One New Zealand
848.4
2degrees Mobile
608.8

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Wireless Telecommunications Carriers in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Postpaid services, Prepaid services and Handsets and equipment. Postpaid services is the largest segment of the Wireless Telecommunications Carriers in New Zealand.

Trends and Insights

The postpaid services segment has expanded thanks to the booming demand for mobile data

  • Postpaid services refer to plans where customers pay a monthly fee for a package of services, including data, voice, and texts, and receive a bill for extra services at the end of the billing period.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Wireless telecommunications carriers operate and maintain transmission and switching facilities to deliver direct communications through airwaves. The Wireless Telecommunications Carriers industry provides wireless telecommunications network services (like voice and data services) and supplies and maintains equipment to receive signals.

What's included in this industry?

Products and services covered in the Wireless Telecommunications Carriers industry in New Zealand include Postpaid services, Prepaid services, Handsets and equipment, Data services, Machine-to-machine communications and Satellite, television and radio communications.

Companies

Companies covered in the Wireless Telecommunications Carriers industry in New Zealand include Spark NZ, One New Zealand and 2degrees Mobile.

Purchase this report to view all 3 major companies in this industry.

Related Terms

Related terms covered in the Wireless Telecommunications Carriers industry in New Zealand include augmented reality (ar), average revenue per user (arpu) and convergence.

Industry Code

ANZSIC 2006

ANZSIC 5802 - Wireless Telecommunications Carriers in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Wireless telecommunications carriers are facing intensifying competition. Inflationary pressures have limited consumer spending on discretionary purchases, including wireless...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Postpaid services are gaining popularity. Heightened demand for mobile data has encouraged consumers to shift from prepaid to postpaid services, with video streaming services...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Wireless telecommunications carriers benefit from access to populated areas. Carriers have efficiently tapped into sizeable markets by being close to a large share of the pop...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each region in 2026
  • Number and share of revenue each region accounts for in 2026
  • Number and share of wages each region accounts for in 2026
  • Number and share of employees in each region in 2026

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The three major carriers dominate wireless telecommunications by competing based on branding and price. They strive to offer an alternative to wired connection networks.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Three major wireless telecommunications carriers dominate this industry. Spark, One New Zealand and 2degrees own and manage most of New Zealand’s mobile infrastructure.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2022 through 2026
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2026
  • Overview of Spark NZ's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of One New Zealand's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of 2degrees Mobile's performance by revenue, market share and profit margin from 2020 through 2026

Detailed analysis

  • Description and key data for Spark NZ, and factors influencing its performance in the industry
  • Description and key data for One New Zealand, and factors influencing its performance in the industry
  • Description and key data for 2degrees Mobile, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Inflationary pressures have led to reduced real household disposable income over the past few years. This factor has weakened consumer spending on wireless telecommunications...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wireless carriers have expanded their networks. Firms have invested in 5G rollouts and mobile connectivity in rural and remote areas, in partnership with the Central Governme...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Wireless Telecommunications Carriers industry in New Zealand in 2026?

The market size of the Wireless Telecommunications Carriers industry in New Zealand is $4.0bn in 2026.

How many businesses are there in the Wireless Telecommunications Carriers industry in New Zealand in 2026?

There are 32 businesses in the Wireless Telecommunications Carriers industry in New Zealand, which has declined at a CAGR of 3.9 % between 2021 and 2026.

How may import tariffs affect the Wireless Telecommunications Carriers industry in New Zealand?

The Wireless Telecommunications Carriers industry in New Zealand is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Wireless Telecommunications Carriers industry in New Zealand?

The Wireless Telecommunications Carriers industry in New Zealand is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Wireless Telecommunications Carriers industry in New Zealand grown or declined over the past 5 years?

The market size of the Wireless Telecommunications Carriers industry in New Zealand has been declining at a CAGR of 0.8 % between 2021 and 2026.

What is the forecast growth of the Wireless Telecommunications Carriers industry in New Zealand over the next 5 years?

Over the next five years, the Wireless Telecommunications Carriers industry in New Zealand is expected to grow.

What are the biggest companies in the Wireless Telecommunications Carriers industry in New Zealand?

The biggest companies operating in the Wireless Telecommunications Carriers industry in New Zealand are Spark NZ, One New Zealand and 2degrees Mobile

What does the Wireless Telecommunications Carriers industry in New Zealand include?

Postpaid services and Prepaid services are part of the Wireless Telecommunications Carriers industry in New Zealand.

Which companies have the highest market share in the Wireless Telecommunications Carriers industry in New Zealand?

The company holding the most market share in the Wireless Telecommunications Carriers industry in New Zealand is Spark NZ.

How competitive is the Wireless Telecommunications Carriers industry in New Zealand?

The level of competition is high and increasing in the Wireless Telecommunications Carriers industry in New Zealand.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

feedback