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Water Supply in New Zealand - Market Research Report (2015-2030)

Callum Francis Callum Francis Melbourne, Australia Last Updated: July 2025 ANZSIC D2811NZ

Revenue

$1.6bn

2025-26

$1.6bn

Past 5-Year Growth

Profit

$XX.Xm

Employees

2,041

Businesses

175

Wages

$XXX.Xm

Water Supply in New Zealand industry analysis

The Water Supply industry in New Zealand has shown strong revenue growth over the past five years, predominantly due to supportive government policies and consistent population growth. Performance has also been influenced by rainfall, affecting the agricultural sector, which constitutes almost two-thirds of the country’s water consumption. High export market prices have led to increased production by farmers, increasing demand for water supply. This trend was exacerbated in 2023-24, when rainfall reached historically low levels, forcing farmers to rely on irrigation from water mains. Overarching all these trends has been consistently strong growth in variable volumetric water charges, charged to end users based on metered water usage. Annual expansions have consistently outpaced inflation, driving up real revenue. In total, revenue is expected to expand at an annualised 7.4% over the five years through 2025-26 to $1.6 billion, including an anticipated jump of 6.8% in 2025-26. Despite revenue growth, surpluses remain tight as most water suppliers are government or government-owned entities that reinvest profit back into capital expenditure. An exception is the Auckland region, where Watercare split from its affiliation with the Auckland Council in July 2025.

Trends and Insights

  • Slim profit margins are a norm for essential services. Water suppliers are not structurally geared towards generating large profit margins because water is a public good. However, revenue growth in recent years has contributed to expansions in surpluses.
  • Variable volumetric water charges have grown substantially over the past five years. As a result, volumetric water service charges have climbed as a proportion of industry revenue.
  • Urbanised cities account for the highest volume of use. Larger metropolitan cities and regions, such as Auckland, Wellington and Christchurch, have a lower share of industry establishments when compared with their share of the population.
  • Strict price controls hampered competition and held the average profit margin at bay. Water companies generally operate at a deficit or with low profit margins because of the prevalence of government-owned entities with limited profit incentives.
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Competitors

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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 7.2 % over the past five years, to reach an estimated $1.6bn in 2025.

Trends and Insights

The government-supported industry has witnessed strong revenue performance in recent years

  • The water supply industry typically operates under a geographical monopoly structure, where the local government usually has exclusive control over water supply in a specific region. These local authorities maintain the infrastructure, regulate pricing and manage the distribution of water to businesses and households within their jurisdiction.
  • Additional trends and insights available with purchase
Water Supply in New Zealand
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

The Local Water Done Well plan will govern the industry for the foreseeable future

  • The industry’s long-term operational structure has been secured by the government's implementation of the Local Water Done Well program. As the scheme has been heavily contested by both major political parties in New Zealand, it’s unlikely that any significant further reformations will occur in the short- to medium-term.

Biggest companies in the Water Supply in New Zealand

Company
Market Share (%)
2026
Revenue ($m)
2026
Watercare
255.6
Wellington Water
142.6
Christchurch City Council
107.7

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Water Supply in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Fixed water service charges, Volumetric water service charges and Other water services. Fixed water service charges is the largest segment of the Water Supply in New Zealand.

Trends and Insights

Volumetric water service charges have grown consistently

  • Volumetric water services allow water suppliers to recover ongoing operational costs on a user-pays basis. Volumetric charges also provide incentives for households to scale back on their water consumption, which can ultimately benefit local councils by reducing pressure on network capacity.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Water supply service providers filter, treat and supply water to households and businesses. Industry firms also supply water to agricultural businesses for agricultural irrigation.

What's included in this industry?

Products and services covered in the Water Supply industry in New Zealand include Water reservoir operation, Water distribution by pipelines, Filtration plant operation, Desalination plant operation and Pumping station operation.

Companies

Companies covered in the Water Supply industry in New Zealand include Watercare, Wellington Water and Christchurch City Council.

Purchase this report to view all 5 major companies in this industry.

Related Terms

Related terms covered in the Water Supply industry in New Zealand include turbidity, groundwater, surface water and aquifer.

Industry Code

ANZSIC 2006

ANZSIC 2811 - Water Supply in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Slim profit margins are a norm for essential services. Water suppliers are not structurally geared towards generating large profit margins because water is a public good. How...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Variable volumetric water charges have grown substantially over the past five years. As a result, volumetric water service charges have climbed as a proportion of industry re...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Urbanised cities account for the highest volume of use. Larger metropolitan cities and regions, such as Auckland, Wellington and Christchurch, have a lower share of industry ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Strict price controls hampered competition and held the average profit margin at bay. Water companies generally operate at a deficit or with low profit margins because of the...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Watercare, the industry's largest company, has ended its alliance with the public sector. In July 2025, the company split from the Auckland Council to become an independent e...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Watercare's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Wellington Water's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Christchurch City Council's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Watercare, and factors influencing its performance in the industry
  • Description and key data for Wellington Water, and factors influencing its performance in the industry
  • Description and key data for Christchurch City Council, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Steady population increases raise the need for water services. Consumers require water for drinking, cooking, bathing and other purposes. Typically, demand for water supply i...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit margins are tight, even for well-regulated companies. Water supply companies typically don’t aim to make a profit, but instead seek to recover their capital and ongoin...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Water Supply industry in New Zealand in 2025?

The market size of the Water Supply industry in New Zealand is $1.6bn in 2025.

How many businesses are there in the Water Supply industry in New Zealand in 2025?

There are 175 businesses in the Water Supply industry in New Zealand, which has grown at a CAGR of 5.3 % between 2020 and 2025.

How may import tariffs affect the Water Supply industry in New Zealand?

The Water Supply industry in New Zealand is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Water Supply industry in New Zealand?

The Water Supply industry in New Zealand is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Water Supply industry in New Zealand grown or declined over the past 5 years?

The market size of the Water Supply industry in New Zealand has been growing at a CAGR of 7.2 % between 2020 and 2025.

What is the forecast growth of the Water Supply industry in New Zealand over the next 5 years?

Over the next five years, the Water Supply industry in New Zealand is expected to grow.

What are the biggest companies in the Water Supply industry in New Zealand?

The biggest companies operating in the Water Supply industry in New Zealand are Watercare, Wellington Water and Christchurch City Council

What does the Water Supply industry in New Zealand include?

Water reservoir operation and Water distribution by pipelines are part of the Water Supply industry in New Zealand.

Which companies have the highest market share in the Water Supply industry in New Zealand?

The company holding the most market share in the Water Supply industry in New Zealand is Watercare.

How competitive is the Water Supply industry in New Zealand?

The level of competition is very low and steady in the Water Supply industry in New Zealand.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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