Checking in: High ROIs will increase the adoption of EAPs

Over the past five years, the Employee Assistance Program Services industry has benefited from many businesses rapidly adopting industry services. Traditionally, employee assistance programs (EAPs) have been offered by businesses to address alcohol and drug abuse problems among employees. However, EAPs have expanded to include various other services. Over the next five years, the industry will exhibit robust growth, as many EAP providers will focus on bolstering employee utilization rates. As a result, industry operators will focus on effectively communicating the availability of services to employees and overcoming stigmas related to employees seeking help for mental health disorders...purchase to read more.

Industry Statistics & Market Size
Revenue
$4bn
Annual Growth 12-17
0.3%
Forecast Growth 17-22
Profit
Employment
30,028
Businesses
386
Market Share of Companies

Industry Threats & Opportunities

  • Many businesses have turned to cost-effective employee benefits, causing demand for industry services to increase
  • Many EAP providers have included mental health and substance abuse counseling, among other services
  • EAP providers will contend with a changing regulatory landscape
  • Industry Report - Industry SWOT Analysis Chapter

    The Employee Assistance Program Services industry has a well-established place in the economy. Over the 10 years to 2022, industry value added (IVA), which measures an industry's contribution to the overall economy, is expected to grow at an average annual rate of 0.8%. Comparatively, GDP is anticipated to rise at an annualized rate of 2.1% during the 10-year period. When an industry's IVA trends in-line with GDP growth, the industry is considered to be in the mature phase of its life cycle.The high prevalence of mental health disorders and substance abuse among employees has encouraged many businesses to maintain and adopt employee assistance programs (EAPs). Acc...purchase to read more.

    Additional Insights for the Employee Assistance Program Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Employee Assistance Program Services Industry are

  • Access to highly skilled workforce
  • Having a good reputation
  • Accessibility to users
  • IBISWorld analysts also discuss how external factors such as Number of employees and Number of people with private health insurance in the Employee Assistance Program Services industry impact industry performance..

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    What's in this report

    What is the Employee Assistance Program Services Industry?

    This industry provides support for family, financial, career and legal issues through an employee’s benefits package. Industry operators provide a variety of services, including health coaching, nutrition and naturopathic advice. Employee assistance programs are often referred to as EAPs.

    Industry Products
  • Substance and alcohol abuse counseling
  • Stress counseling
  • Nutrition and health education services
  • Industry Activities
  • Providing alcohol and substance abuse programs
  • Providing emotional, personal and stress support programs
  • Providing marital and family counseling
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Number of employees
  • Number of people with private health insurance
  • Divorce rate
  • External competition

  • Current Performance
  • Expanding programs
  • Utilization rates
  • Chart: Revenue Growth

  • Industry Outlook
  • Healthcare reform
  • Employee utilization
  • Table: Employee Assistance Program Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Employee Assistance Program Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Management of Companies and Enterprises
  • Human Resources & Benefits Administration
  • Public Administration
  • Consumers

  • Key Selling Industries
  • Accounting Services
  • Printing
  • Software Publishing

  • Products & Services
  • Nutrition and health education services
  • Substance and alcohol abuse counseling
  • Stress counseling
  • Other
  • Chart: Employee Assistance Program Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Medium businesses
  • Small businesses
  • Large businesses
  • Chart: Major Market Segmentation for the Employee Assistance Program Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Purchases
  • Rent, utilities and depreciation
  • Other costs
  • Chart: Cost Structure Benchmarking – Sector vs Employee Assistance Program Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Employee Assistance Program Services Industry

  • Industry Globalization
    ComPsych Corporation,
  • Table: ComPsych Corporation - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Employee Assistance Program Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Employee Assistance Program Services Industry
    Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Number of businesses in the United States (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Health Assessment
  • An evaluation of the health status of an individual by performing a physical examination after obtaining a health history.
  • Intake Coordinator
  • An individual responsible for the administrative duties during a program's admission process.
  • Ppaca
  • The Patient Protection and Affordable Care Act is a healthcare reform bill that supports Americans' coverage by insurance.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s industry research report on Employee Assistance Program Services can be used to help you understand the industry’s market size, growth potential and major companies. Five-year forecasts provide insight into the industry’s prospects, so you can make decisions with confidence. This information is perfectly suited to informing your business plans, pitch books, benchmarking and SWOT analysis.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Employee Assistance Program Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Employee Assistance Program Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Employee Assistance Program Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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