Overview

Checking in: Revenue will grow as EAP providers aim to bolster their employee utilization rates

The Employee Assistance Program Services industry market report contains strategic analysis of the key drivers influencing the industry. Save hours of time on research and prospecting using IBISWorld’s standardized, up-to-date reports on thousands of industries. Our industry research provides growth and profit forecasts for a five-year outlook period, presented in a clear and user-friendly format.

REPORT SNAPSHOT

Market Share of Companies
Industry Statistics & Market Size
Revenue
$4bn
Annual Growth
11-16
0.2%
Annual Growth
16-21
Profit
Employment
47,998
Business
550

Industry Threats & Opportunities

  • Industry operators will focus on effectively communicating the availability of services to employees
  • Many EAP providers have included mental health and substance abuse counseling, among other services
  • Many employee assistance program providers will focus on bolstering employee utilization rates

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    Industry Analysis & Industry Trends

    Over the past five years, the Employee Assistance Program Services industry has benefited from many businesses rapidly adopting industry services. Traditionally, employee assistance programs (EAPs) have been offered by businesses to address alcohol and drug abuse problems among employees. However, EAPs have expanded to include various other services. Over the next five years, the industry will exhibit robust growth, as many EAP providers will focus on bolstering employee utilization rates. As a result, industry operators will focus on effectively communicating the availability of services to employees and overcoming stigmas related to employees' seeking help for mental health disorders...

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    Industry Report - Starting a New Business Chapter

    The Employee Assistance Program Services industry exhibits moderate barriers to entry. Investment requirements are low to start an employee assistance program (EAP) service firm; however, potential industry entrants will contend with significant wage costs. For example, most EAP service providers need specialized employees, including counselors, supervisors and intake coordinators. Overall, these professionals require extensive qualifications, certifications and training, which adds to wage costs for the industry. Further adding to wage costs, new industry entrants may need to pay for employees to have the necessary certifications. In ..

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    Additional Insights for the Employee Assistance Program Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Employee Assistance Program Services Industry are

  • Access to highly skilled workforce
  • Having a good reputation
  • Accessibility to users
  • IBISWorld analysts also discuss how external factors such as Number of employees and Number of people with private health insurance in the Employee Assistance Program Services industry impact industry performance..

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    Industry Products

    What is the Employee Assistance Program Services Industry?

    This industry provides support for family, financial, career and legal issues through an employee’s benefits package. Industry operators provide a variety of services, including health coaching, nutrition and naturopathic advice. Employee assistance programs are often referred to as EAPs.

    Industry Products
    Substance and alcohol abuse counseling
    Stress counseling
    Nutrition and health education services
    Industry Activities
    Providing alcohol and substance abuse programs
    Providing emotional, personal and stress support programs
    Providing marital and family counseling

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Number of employees
  • Number of people with private health insurance
  • Divorce rate
  • External competition

  • Current Performance
  • Expanding programs
  • Utilization rates
  • Chart: Revenue Growth

  • Industry Outlook
  • Healthcare reform
  • Employee utilization
  • Table: Employee Assistance Program Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Employee Assistance Program Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Management of Companies and Enterprises
  • Human Resources & Benefits Administration
  • Public Administration
  • Consumers

  • Key Selling Industries
  • Accounting Services
  • Printing
  • Software Publishing

  • Products & Services
  • Nutrition and health education services
  • Substance and alcohol abuse counseling
  • Stress counseling
  • Other
  • Chart: Employee Assistance Program Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Medium businesses
  • Small businesses
  • Large businesses
  • Chart: Major Market Segmentation for the Employee Assistance Program Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitWagesPurchasesRent, utilities and depreciationOther costs
  • Chart: Cost Structure Benchmarking – Sector vs Employee Assistance Program Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Employee Assistance Program Services Industry

  • Industry Globalization
    Major Companies
    ComPsych
  • Table: ComPsych - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Employee Assistance Program Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Employee Assistance Program Services Industry
    Includes:
  • Industry Revenue (2007-2021)
  • Industry Gross Product (2007-2021)
  • Establishments (2007-2021)
  • Businesses (2007-2021)
  • Employment (2007-2021)
  • Wages (2007-2021)
  • Number of employees in the United States (2007-2021)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Health Assessment
  • An evaluation of the health status of an individual by performing a physical examination after obtaining a health history.
  • Intake Coordinator
  • An individual responsible for the administrative duties during a program's admission process.
  • Ppaca
  • The Patient Protection and Affordable Care Act is a healthcare reform bill that supports Americans' coverage by insurance.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
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    This report on Employee Assistance Program Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Employee Assistance Program Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Employee Assistance Program Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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