Take notes: Increased digitalization is expected to drive down industry demand, preventing growth

The Office Supply Stores industry has experienced tough conditions over the five years to 2018. External competition along with the changing nature of how information is consumed and disseminated has led to declining demand for many of the industry's core products. As a result, industry revenue is forecast to decline over the five years to 2018. Over the five years to 2023, despite expected growth in consumer confidence, per capita disposable income and corporate profit, the Office Supply Stores industry's outlook remains dim due to the continued growth of digitalization...purchase to read more.

Industry Statistics & Market Size
Revenue
$14bn
Annual Growth 13-18
-5.5%
Forecast Growth 18-23
Profit
Employment
75,109
Businesses
10,341
Market Share of Companies

Industry Threats & Opportunities

  • The growing popularity of discount and online retailers has pressured office supply stores
  • Many industry players have merged, been acquired or even exited the industry entirely
  • Decreased demand for office supplies from brick and mortar establishments will likely hasten industry decline
  • Industry Report - Industry Investment Chapter

    The Office Supply Stores industry has a low level of capital intensity. In this industry, labor costs are considerably larger than capital expenditure; for every $1.00 spent on wages in 2018, $0.06 is allocated toward capital expenditure. Similar to other retailers, office supply stores are subject to higher labor costs than capital costs because the industry is labor-intensive; employees are needed to assist customers, operate cash registers, restock display shelves and maintain inventory levels. The major players in this industry emphasize superior levels of customer service to attract and maintain customer loyalty. Customers often need advice in relation to ink and toner, paper, business machines and furniture products. The...purchase to read more.

    Additional Insights for the Office Supply Stores Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Office Supply Stores Industry are

  • Attractive product presentation
  • Experienced work force
  • Production of goods currently favored by the market
  • IBISWorld analysts also discuss how external factors such as External competition for the Office Supply Stores industry and Percentage of services conducted online in the Office Supply Stores industry impact industry performance..

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    What's in this report

    What is the Office Supply Stores Industry?

    This industry includes stores that primarily sell stationery, school supplies and office supplies. Stores may also sell a combination of new computers, office equipment, furniture and supplies. This industry does not include general merchandisers or electronic retailers.

    Industry Products
  • Office supplies
  • Services
  • Office furniture
  • Technology
  • Industry Activities
  • Retailing office supplies
  • Retailing school supplies
  • Retailing stationery
  • Retailing furniture
  • Retailing computers
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • External competition for the Office Supply Stores industry
  • Percentage of services conducted online
  • Corporate profit
  • Per capita disposable income
  • Number of K-12 students

  • Current Performance
  • Competition undermines specialty stores
  • Operators grapple with decline
  • Big players scale down, small players bulk up
  • Chart: Revenue Growth

  • Industry Outlook
  • Digital penetration hinders growth
  • External competition corners operators
  • Table: Office Supply Stores Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Office Supply Stores Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Human Resources & Benefits Administration
  • Community Colleges
  • Business Certification & IT Schools
  • Public Schools
  • Private Schools
  • Colleges & Universities
  • For-Profit Universities

  • Key Selling Industries
  • Art & Office Supply Manufacturing
  • Copier & Office Equipment Wholesaling
  • Office Furniture Manufacturing
  • Office Stationery Manufacturing
  • Office Stationery Wholesaling
  • Paper Product Manufacturing
  • Sanitary Paper Product Manufacturing

  • Products & Services
  • Office supplies
  • Technology
  • Services
  • Office furniture
  • Chart: Office Supply Stores Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Businesses for end use
  • Households and individuals
  • Other
  • Hospitality and tourism industries
  • Governments
  • Industrial industries
  • Chart: Major Market Segmentation for the Office Supply Stores Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitPurchasesWagesRent, utilities and depreciationOther
  • Chart: Cost Structure Benchmarking – Sector vs Office Supply Stores

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Office Supply Stores Industry

  • Industry Globalization
    Staples Inc., Office Depot Inc.,
  • Table: Staples Inc. - financial performance
  • Table: Office Depot Inc. - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Office Supply Stores Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Office Supply Stores Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)
  • Percentage of services conducted online (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Table: Industry Financial Ratios
    Big-Box
  • A retail store that is differentiated by its sheer size and large range of specialized products.
  • Brick-And-Mortar
  • A store that has a physical presence and location, as opposed to an online retailer.
  • E-Commerce
  • A retailer that primarily sells goods and services via the internet. Many of these companies do not have brick-and-mortar locations.
  • Point-Of-Sale (Pos) System
  • A terminal or, more generally, the hardware and software used for checkouts; the equivalent of an electronic cash register.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s industry research report on Office Supply Stores can be used to help you understand the industry’s market size, growth potential and major companies. Five-year forecasts provide insight into the industry’s prospects, so you can make decisions with confidence. This information is perfectly suited to informing your business plans, pitch books, benchmarking and SWOT analysis.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Office Supply Stores:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Office Supply Stores market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Office Supply Stores, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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