For hire: Growing corporate profit will lead to a boost in outsourcing HR to industry operators

IBISWorld’s Human Resources & Benefits Administration Industry Research Report contains up-to-date data and analysis, allowing you to identify the strengths and potential weaknesses of major companies in the industry. Build your credibility with clients and prospects by sharing insights into the current and emerging trends driving their industry. Our market research gives you the tools to win new business and keep existing clients.


Market Share of Companies
There are no companies with a dominant market share in this industry
Industry Statistics & Market Size
Annual Growth
Annual Growth

Industry Threats & Opportunities

  • Larger businesses are expected to earn higher profit, boosting demand
  • A steady trend among larger businesses is to outsource administrative services
  • Outsourcing is expected to continue moving from basic services to higher value-added offerings

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    Industry Analysis & Industry Trends

    The Human Resources and Benefits Administration industry provides a wide range of everyday office administrative services to businesses in the United States. Over the past five years, the industry has performed well as rebounding business sentiment, rising consumer spending and improvement in overall economic conditions encouraged companies to outsource administrative duties. Additionally, the rising number of businesses has increased the potential number of customers for operators. The industry is expected to continue performing well over the next five years to 2022. However, as growth for corporate profit and the number of businesses slows after postrecessionary booms, this will lead to slightly lower industry growth...

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    Industry Report - Starting a New Business Chapter

    IBISWorld analysis indicates that the current barriers to entry are low and steady and will remain so over the next five years. Large-scale operations are not essential to compete in this industry, evidenced by the large number of small operators in this industry. The industry has a low level of concentration, with the top four players accounting for just over 5.0% of the market. Furthermore, the vast majority of industry establishments are nonemployer companies. Although large operators can often provide a wider range of services to clients, and market themselves as an all-in-one provider of services, this does not prohibit smaller players from entering the market. How..

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    Additional Insights for the Human Resources & Benefits Administration Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Human Resources & Benefits Administration Industry are

  • Access to quality personnel management
  • Ability to quickly adopt new technology
  • Accessibility to users
  • IBISWorld analysts also discuss how external factors such as Corporate profit and Demand from professional, scientific and technical services in the Human Resources & Benefits Administration industry impact industry performance..

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    Industry Products

    What is the Human Resources & Benefits Administration Industry?

    This industry provides a range of day-to-day office administrative services to clients, such as assistance with financial planning, billing and record keeping, personnel, physical distribution and logistics. This industry also furnishes general or specialized management services on a day-to-day basis and on a contracted or fee-for-services basis. These businesses do not provide any actual operating staff to clients to carry out management or operational activities.

    Industry Products
    Human resources administration
    Employee benefits administration
    Regulatory compliance administration
    Industry Activities
    Administrative and business management services
    Executive management services
    Hotel and motel management services
    Managing offices of dentists
    Managing offices of physicians and surgeons
    Managing offices of other professionals
    Human resource services
    Business process outsourcing
    Regulatory compliance services
    Health insurance and workers' compensation claims administration

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Corporate profit
  • Demand from professional, scientific and technical services
  • National unemployment rate
  • Number of businesses

  • Current Performance
  • Increasing businesses
  • Growth opportunities
  • Outsourcing becomes mainstream
  • Industry structure
  • Chart: Revenue Growth

  • Industry Outlook
  • Outsourcing on the rise
  • Industry expansion
  • Table: Human Resources & Benefits Administration Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Human Resources & Benefits Administration Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Construction
  • Manufacturing
  • Finance and Insurance
  • Professional, Scientific and Technical Services

  • Key Selling Industries
  • Commercial Leasing
  • Computer Stores
  • Data Processing & Hosting Services
  • Office Supply Stores
  • Wired Telecommunications Carriers

  • Products & Services
  • Human resources administration
  • Employee benefits administration
  • Regulatory compliance administration
  • Other
  • Chart: Human Resources & Benefits Administration Industry Products and Services Segmentation

  • Demand Determinants
  • Relative cost to downstream demand
  • Employment and small business growth
  • Changes in legislative policy

  • Major Markets
  • Businesses with less than 20 employees
  • Businesses with between 20 and 99 employees
  • Businesses with 100 employees or more
  • Individuals
  • Nonprofit organizations
  • Federal government
  • State and local government
  • Chart: Major Market Segmentation for the Human Resources & Benefits Administration Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Other costs
  • Chart: Cost Structure Benchmarking – Sector vs Human Resources & Benefits Administration

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Human Resources & Benefits Administration Industry

  • Industry Globalization
    Major Companies
    There are no major players in this industry
    Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Human Resources & Benefits Administration Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Human Resources & Benefits Administration Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Corporate profit (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Table: Industry Financial Ratios
    Jargon & Glossary
    Benefits Administration
  • The creation and management of employee benefits.
  • Hrm
  • An abbreviation for the set of services known as human resource management.
  • Nonemployer
  • A small enterprise that does not employ any personnel (i.e. a self-employed company owner).
  • Third-Party Administrator
  • A company that processes certain aspects of employee benefit plans for another party.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Human Resources & Benefits Administration:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Human Resources & Benefits Administration market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Human Resources & Benefits Administration, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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