IBISWorld Platform
Answer any industry question in minutes with our entire database at your fingertips.
Computer & Computer Equipment Repair in Germany Industry Data and Analysis
Revenue in the IT equipment repair sector has fallen by an average of 1.4% per year over the last five years to 830.1 million euros. As disposable income has increased over the last five years and devices are quickly becoming obsolete due to technological advances, both consumers and businesses have been buying new devices rather than investing in the maintenance of older devices. In leaner economic times, devices are more likely to be repaired than bought new. However, the coronavirus pandemic in 2020 led to an increase in new purchases, as working from home and homeschooling required additional computing devices, which reduced the need for repairs.In 2023, industry sales are expected to decline by 2.1%. The IT equipment repair sector is heavily dependent on orders from manufacturers, who commission specialised repair companies for guarantee and warranty work. The prices for repairs are not transparent and hardly allow for a direct comparison, which leads to varying profit margins within the industry. In the area of maintenance and repair of company networks, the demand for industry services is high, as their importance and complexity continue to increase due to digitalisation. Strict manufacturer specifications must also be observed, as in many cases only licensed companies are allowed to carry out repairs on certain devices. Failure to do so may result in the cancellation of warranties and legal consequences.By 2028, the industry's turnover is expected to decline by an average of 0.7% per year, reaching a level of 800.3 million euros in 2028. The increasing use of self-service checkouts and information terminals in the retail sector is having a positive impact on the industry. The sector is also benefiting from the increasing use of expensive smart appliances in households and industry, as the repair costs are often lower than buying new appliances. Repair service providers are under high pressure to speed up their work processes and must constantly expand their knowledge and skills. In the coming years, many smaller companies are expected to exit the market, while larger providers are likely to increase their market share.
Access this data your way
The Computer & Computer Equipment Repair in Germany Industry analysis is available in multiple formats to fit seamlessly into your workflow.
API Data Delivery
Feed trusted, human-driven industry intelligence straight into your platform.
Integrations
Streamline your workflow with IBISWorld’s intelligence built into your toolkit.
What's included in this industry analysis
IBISWorld's research coverage on the Computer & Computer Equipment Repair industry in Germany includes market sizing, forecasting, data and analysis from 2014-2029. The most recent publication was released July 2024.
About this industry
What's this industry report about?
The Computer & Computer Equipment Repair industry in Germany operates under the WZ industry code S95.11DE. The repair of electronic data processing (EDP) devices includes not only the repair itself but also the maintenance of EDP devices and systems. This includes PCs, laptops and servers as well as peripheral devices such as monitors. The sector also includes network maintenance and the servicing of terminals and ATMs. Related terms covered in the Computer & Computer Equipment Repair industry in Germany include augmented reality (ar), remote access programme, smart/intelligent devices and virtual reality (vr).
What's included in this industry?
Products and services covered in Computer & Computer Equipment Repair industry in Germany include Laptop repair, Network maintenance and Repair of PCs and peripheral devices.
What companies are included in this industry?
Companies covered in the Computer & Computer Equipment Repair industry in Germany include Ericsson Services GmbH, Diebold Nixdorf Operations GmbH and Gravis Computervertriebsgesellschaft mbH.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Computer & Computer Equipment Repair industry in Germany.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Computer & Computer Equipment Repair industry in Germany.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Computer & Computer Equipment Repair industry in Germany.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Computer & Computer Equipment Repair industry in Germany. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Computer & Computer Equipment Repair industry in Germany. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Computer & Computer Equipment Repair industry in Germany. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Computer & Computer Equipment Repair industry in Germany. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Computer & Computer Equipment Repair industry in Germany.
Trusted by industry professionals
More than 6,000 businesses use IBISWorld to shape local and global economies
We were able to supplement our reports with IBISWorld’s information from both a qualitative and quantitative standpoint. All of our reporting now features some level of IBISWorld integration.
IBISWorld delivers the crisp business knowledge we need to drive our business. Whether it be serving up our major clients, winning new business or educating on industry issues, IBISWorld brings real value.
IBISWorld has revolutionised business information — which has proved commercially invaluable to exporters, investors and public policy professionals in Australia and overseas.
When you’re able to speak to clients and be knowledgeable about what they do and the state that they operate in, they’re going to trust you a lot more.
Frequently Asked Questions
What is the market size of the Computer & Computer Equipment Repair industry in Germany in 2026?
The market size of the Computer & Computer Equipment Repair industry in Germany is €830.1m in 2026.
How many businesses are there in the Computer & Computer Equipment Repair industry in Germany in 2024?
There are 1,214 businesses in the Computer & Computer Equipment Repair industry in Germany, which has declined at a CAGR of 2.7 % between 2019 and 2024.
How may import tariffs affect the Computer & Computer Equipment Repair industry in Germany?
The Computer & Computer Equipment Repair industry in Germany is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Computer & Computer Equipment Repair industry in Germany?
The Computer & Computer Equipment Repair industry in Germany is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Computer & Computer Equipment Repair industry in Germany grown or declined over the past 5 years?
The market size of the Computer & Computer Equipment Repair industry in Germany has been declining at a CAGR of 1.4 % between 2019 and 2024.
What is the forecast growth of the Computer & Computer Equipment Repair industry in Germany over the next 5 years?
Over the next five years, the Computer & Computer Equipment Repair industry in Germany is expected to decline.
What are the biggest companies in the Computer & Computer Equipment Repair industry in Germany?
The biggest companies operating in the Computer & Computer Equipment Repair industry in Germany are Ericsson Services GmbH, Diebold Nixdorf Operations GmbH and Gravis Computervertriebsgesellschaft mbH
What does the Computer & Computer Equipment Repair industry in Germany include?
Repair of PCs and Laptop repair are part of the Computer & Computer Equipment Repair industry in Germany.
Which companies have the highest market share in the Computer & Computer Equipment Repair industry in Germany?
The company holding the most market share in the Computer & Computer Equipment Repair industry in Germany is Ericsson Services GmbH.
How competitive is the Computer & Computer Equipment Repair industry in Germany?
The level of competition is high and steady in the Computer & Computer Equipment Repair industry in Germany.
Cut through the noise with intelligence you can trust
