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The Postal Services industry was once the main mode of communication in Australia, but technological changes disrupted this monopoly long ago. The industry has been adapting to a long-term decline in mail volumes. As one of the largest logistics companies in Australia and a monopoly provider of certain mail services, Australia Post dominates the industry. Other postal service providers focus on third-party communications services like bulk mail-outs. These different entities are united by the delivery chain that begins with centralised collection and ends at the recipient. In contrast, the related Courier Pick-up and Delivery Services industry provides door-to-door services.
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IBISWorld's research coverage on the Postal Services industry in Australia includes market sizing, forecasting, data and analysis from 2014-2029. The most recent publication was released August 2024.
The Postal Services industry in Australia operates under the ANZSIC industry code I5101. Organisations in the industry pick up and deliver letters, documents and parcels, which usually weigh less than 30 kilograms. Pick-up takes place at predetermined collection points such as post offices and postal agencies. The industry excludes the activities of couriers but includes organisations that operate collection points and bulk mail houses. Related terms covered in the Postal Services industry in Australia include upu, letter, pre-sort letter and parcel.
Products and services covered in Postal Services industry in Australia include Reserved mail services, Non-regulated mail services and Parcel delivery.
Companies covered in the Postal Services industry in Australia include Australia Post and IVE.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Postal Services industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Postal Services industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Postal Services industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Postal Services industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the Postal Services industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Postal Services industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Postal Services industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Postal Services industry in Australia.
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The market size of the Postal Services industry in Australia is $11.2bn in 2026.
There are 193 businesses in the Postal Services industry in Australia, which has grown at a CAGR of 0.9 % between 2019 and 2024.
The Postal Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The Postal Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the Postal Services industry in Australia has been growing at a CAGR of 1.2 % between 2019 and 2024.
Over the next five years, the Postal Services industry in Australia is expected to grow.
The biggest companies operating in the Postal Services industry in Australia are Australia Post and IVE
Reserved mail services and Non-regulated mail services are part of the Postal Services industry in Australia.
The company holding the most market share in the Postal Services industry in Australia is Australia Post.
The level of competition is moderate and increasing in the Postal Services industry in Australia.