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Market Research and Statistical Services in Australia - Market Research Report (2016-2031)

Varis Desai Varis Desai Melbourne, Australia Last Updated: February 2026 ANZSIC M6950

Revenue

$3.6bn

2026-27

$3.7bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

15,905

Businesses

2,731

Wages

$X.Xbn

Market Research and Statistical Services in Australia industry analysis

The Market Research and Statistical Services industry has struggled to consolidate due to fluctuating demand for market research and related services over the past five years. Industry revenue is anticipated to nudge up at an annualised 0.6% over the five years through 2025-26, totalling $3.6 billion, with revenue falling by 0.7% in 2025-26. The minimal growth in overall revenue can be attributed to mixed growth in prior years, resulting from uncertainty surrounding AI and changes in demand in response to higher inflation, tightening consumer spending and ABS funding volatility. Industry revenue exhibits significant volatility from year to year, primarily due to fluctuations in ABS funding from the Federal Government. As the next census is scheduled for 2026, ABS revenue over the past two years has been constrained, but is likely to climb.

Trends and Insights

  • Industry demand and revenue exhibit significant volatility. This trend can primarily be attributed to fluctuating ABS funding during census years.
  • The rapid uptake of online communication has boosted demand for online quantitative research services. Concurrently, demand for telephone and personal quantitative research has dropped.
  • Industry enterprise distribution follows economic activity in the states. That’s why New South Wales and Victoria account for nearly 70.0% of market research and statistical service businesses.
  • Internal competition is high because of the large number of players competing for market share. Market research businesses compete based on price, quality of research services and the ability to offer customised research.
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Industry Statistics and Trends

Market size and recent performance (2016-2031)

Industry revenue has grown at a CAGR of 0.6 % over the past five years, to reach an estimated $3.6bn in 2026.

Trends and Insights

Industry demand has faced significant volatility in recent years

  • Technological and data collection advancements have allowed existing and potential client organisations to conduct market research and statistical analysis in-house, contributing to revenue falls. Some large companies like big telcos and media giants have bypassed the industry, opting to conduct their own market research and use in-house big data services. They’ve been able to do this with internal analytics and research panels to run their own projects.
  • Additional trends and insights available with purchase
Market Research and Statistical Services in Australia
Revenue (2016-2031)
IBISWorld Logo Source: IBISWorld

Industry outlook (2026-2031)

Market size is projected to grow over the next five years.

Trends and Insights

Better economic conditions will benefit market research companies

  • Downstream businesses, particularly advertising and media organisations, are set to increase spending as business confidence and consumer sentiment strengthen. Interest rates have already been eased since February 2025 by the RBA and with inflation lower than in previous years, consumer spending will pick up. Population growth will also result in greater financial resources available for spending and capture by client companies.

Biggest companies in the Market Research and Statistical Services in Australia

Company
Market Share (%)
2026
Revenue ($m)
2026
Accenture Australia
43.1
Australian Bureau of Statistics
401.0
Australian National University
38.0

To view the market share and analysis for all 9 top companies in this industry, view purchase options.

Products & Services Segmentation

Market Research and Statistical Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Qualitative research services, Personal quantitative research services and Telephone quantitative research services . Qualitative research services is the largest segment of the Market Research and Statistical Services in Australia.

Trends and Insights

The ease of online surveys has boosted demand for online quantitative research services

  • Online quantitative research services involve scoring and ranking preferences and indicators. As more people have completed online surveys, this segment has increased as a proportion of industry revenue over the past few years through 2025-26.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Market research and statistical consulting companies conduct public opinion polls, and carry out qualitative and quantitative research on behalf of clients. Industry firms gather, tabulate and present marketing and opinion information and data. The information gathered is usually for the purposes of understanding the opinions, needs and wants of particular demographics or target consumer groups. The industry includes private firms and government bodies.

What's included in this industry?

Products and services covered in the Market Research and Statistical Services industry in Australia include Online quantitative research services, Qualitative research services, Personal quantitative research services, Panel quantitative research services, Telephone quantitative research services and Customised and specialised research.

Companies

Companies covered in the Market Research and Statistical Services industry in Australia include Accenture Australia, Australian Bureau of Statistics and Australian National University.

Purchase this report to view all 9 major companies in this industry.

Related Terms

Related terms covered in the Market Research and Statistical Services industry in Australia include qualitative research, quantitative research, people meter, analytics and big data.

Industry Code

ANZSIC 2006

ANZSIC 6950 - Market Research and Statistical Services in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Industry demand and revenue exhibit significant volatility. This trend can primarily be attributed to fluctuating ABS funding during census years.

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2016-2025) and forecast (2026-2031)
  • Employees, including historical (2016-2025) and forecast (2026-2031)
  • Businesses, including historical (2016-2025) and forecast (2026-2031)
  • Profit, including historical (2016-2026)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

The rapid uptake of online communication has boosted demand for online quantitative research services. Concurrently, demand for telephone and personal quantitative research h...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2026
  • Product innovation level

Charts

  • Products & services segmentation in 2026
  • Major market segmentation in 2026

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Industry enterprise distribution follows economic activity in the states. That’s why New South Wales and Victoria account for nearly 70.0% of market research and statistical ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2026

Tables

  • Number and share of establishments in each region in 2026
  • Number and share of revenue each region accounts for in 2026
  • Number and share of wages each region accounts for in 2026
  • Number and share of employees in each region in 2026

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Internal competition is high because of the large number of players competing for market share. Market research businesses compete based on price, quality of research service...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2021-2026
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The ABS is the only major player in the industry. ABS’s market share fluctuates in line with census years and additional analysis work following them.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2022 through 2026
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2026
  • Overview of Accenture Australia's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of Australian Bureau of Statistics's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of Australian National University's performance by revenue, market share and profit margin from 2020 through 2026
  • Overview of revenue, market share and profit margin trend for 6 additional companies

Detailed analysis

  • Description and key data for Accenture Australia, and factors influencing its performance in the industry
  • Description and key data for Australian Bureau of Statistics, and factors influencing its performance in the industry
  • Description and key data for Australian National University, and factors influencing its performance in the industry
  • Description, key data and performance trends for 6 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The industry is primarily self-regulated with no specific licensing requirements. Market research businesses rely on accreditations to monitor their operating standards. The ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2016-2031) 
  • Assistance historical data and forecast (2016-2031) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Skilled employees are a crucial factor in a market research provider’s success. Struggling industry revenue in recent years has limited growth and has pushed down wage costs ...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2026
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2016-2031)
  • Revenue per Employee (2016-2031)
  • Revenue per Enterprise (2016-2031)
  • Employees per Establishment (2016-2031)
  • Employees per Enterprise (2016-2031)
  • Average Wage (2016-2031)
  • Wages/Revenue (2016-2031)
  • Establishments per Enterprise (2016-2031)
  • IVA/Revenue (2016-2031)
  • Imports/Demand (2016-2031)
  • Exports/Revenue (2016-2031)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2016-2031)
  • IVA (2016-2031)
  • Establishments (2016-2031)
  • Enterprises (2016-2031)
  • Employment (2016-2031)
  • Exports (2016-2031)
  • Imports (2016-2031)
  • Wages (2016-2031)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Market Research and Statistical Services industry in Australia in 2026?

The market size of the Market Research and Statistical Services industry in Australia is $3.6bn in 2026.

How many businesses are there in the Market Research and Statistical Services industry in Australia in 2026?

There are 2,731 businesses in the Market Research and Statistical Services industry in Australia, which has grown at a CAGR of 0.6 % between 2021 and 2026.

How may import tariffs affect the Market Research and Statistical Services industry in Australia?

The Market Research and Statistical Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Market Research and Statistical Services industry in Australia?

The Market Research and Statistical Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Market Research and Statistical Services industry in Australia grown or declined over the past 5 years?

The market size of the Market Research and Statistical Services industry in Australia has been growing at a CAGR of 0.6 % between 2021 and 2026.

What is the forecast growth of the Market Research and Statistical Services industry in Australia over the next 5 years?

Over the next five years, the Market Research and Statistical Services industry in Australia is expected to grow.

What are the biggest companies in the Market Research and Statistical Services industry in Australia?

The biggest companies operating in the Market Research and Statistical Services industry in Australia are Accenture Australia, Australian Bureau of Statistics and Australian National University

What does the Market Research and Statistical Services industry in Australia include?

Online quantitative research services and Qualitative research services are part of the Market Research and Statistical Services industry in Australia.

Which companies have the highest market share in the Market Research and Statistical Services industry in Australia?

The company holding the most market share in the Market Research and Statistical Services industry in Australia is Accenture Australia.

How competitive is the Market Research and Statistical Services industry in Australia?

The level of competition is high and increasing in the Market Research and Statistical Services industry in Australia.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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