Needs repair: Consumers will opt to replace, rather than repair, as per capita income increases

IBISWorld’s industry research report on Appliance Repair can be used to help you understand the industry’s market size, growth potential and major companies. Five-year forecasts provide insight into the industry’s prospects, so you can make decisions with confidence. This information is perfectly suited to informing your business plans, pitch books, benchmarking and SWOT analysis.


Industry Threats & Opportunities

  • The plunging homeownership rate has reduced the industry’s potential market
  • Due to limited growth opportunities, many employing operators have been exiting the industry
  • The rate of technological change is expected to increase in the next five years
  • Industry Analysis & Industry Trends

    The past five years have been rough on the Appliance Repair industry, as strong competition has forced the industry into a decade of declining revenue. In addition to facing high internal competition in an industry with low barriers to entry swamped with non-employers, industry operators face rising external. In the coming years, As per capita disposable incomes grow faster and consumer sentiment rebounds, Americans will return to purchasing new appliances and garden equipment, rather than repairing them.

    Industry Report - Industry Key Buyers Chapter

    The Appliance Repair industry is highly fragmented and dominated by small operators, with 80.6% of establishments employing 1 to 4 people. A large number of small-to-medium sized players in the industry specializes in repair and maintenance services. Although Sears and Best Buy hold a significant percentage of industry revenue, industry concentration is low, with roughly 21.0% of revenue sourced from the industry's largest companies.

    Almost 90.0% of total industry establishments are small owner-operated companies (non-employers), adding to low industry concentration levels. These establishments, however, account for only a small percentage of industry revenue. In contrast, the largest the companies in the industry, Sears Holding Corporation accounts for 15.7% o

    Additional Insights for the Appliance Repair Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Appliance Repair Industry are

  • Ability to allocate product/service to area of greatest need
  • Having a good reputation
  • Access to highly skilled workforce
  • IBISWorld analysts also discuss how external factors such as External competition for the Home & Garden Appliance Repair Services industry and Price of household appliances in the Appliance Repair industry impact industry performance..

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    Industry Products

    What is the Appliance Repair Industry?

    Companies in this industry repair and maintain home and garden equipment and household-type appliances, such as lawn mowers, edgers, snow- and leaf-blowers, washing machines, clothes dryers and refrigerators. Companies in this industry do not retail new equipment or appliances (IBISWorld 44411). This industry does not include automotive repairs or electronic and computer repair services (81121). Services in this industry are provided to both businesses and households.

    Industry Products
    home and garden equipment repair services
    appliance repair services
    sale of spare parts
    electronic and precision repair services
    other personal household goods repair services
    Industry Activities
    Repairing and maintaining lawnmowers
    Repairing and maintaining edgers
    Repairing and maintaining snow and leaf blowers
    Repairing and maintaining washing machines
    Repairing and maintaining clothes dryers
    Repairing and maintaining refrigerators

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • External competition for the Home & Garden Appliance Repair Services industry
  • Price of household appliances
  • Homeownership rate
  • Per capita disposable income

  • Current Performance
  • An industry in decline
  • Small-scale servicers
  • Chart: Revenue Growth

  • Industry Outlook
  • Continued decline
  • Profit and participation
  • Table: Appliance Repair Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Appliance Repair Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Professional, Scientific and Technical Services
  • Human Resources & Benefits Administration
  • Educational Services
  • Arts, Entertainment and Recreation
  • Consumers

  • Key Selling Industries
  • Heating & Air Conditioning Equipment Manufacturing
  • Lighting & Bulb Manufacturing
  • Miscellaneous Product Manufacturing
  • Vacuum, Fan & Small Household Appliance Manufacturing

  • Products & Services
  • appliance repair services
  • home and garden equipment repair services
  • other personal household goods repair services
  • sale of spare parts
  • electronic and precision repair services
  • Chart: Appliance Repair Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Households with 1 to 2 people
  • Households with 3 to 4 people
  • Businesses
  • Households with 5 or more people
  • Government
  • Chart: Major Market Segmentation for the Appliance Repair Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitPurchases and wagesOther costs
  • Chart: Cost Structure Benchmarking – Sector vs Appliance Repair

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Appliance Repair Industry

  • Industry Globalization
    Major Companies
    Sears Holdings CorporationBest Buy Co. Inc.
  • Table: Sears Holdings Corporation - financial performance
  • Table: Best Buy Co. Inc. - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Appliance Repair Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Appliance Repair Industry
  • Industry Revenue (2007-2021)
  • Industry Gross Product (2007-2021)
  • Establishments (2007-2021)
  • Businesses (2007-2021)
  • Employment (2007-2021)
  • Wages (2007-2021)
  • Per capita disposable income (2007-2021)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Table: Industry Financial Ratios
    Jargon & Glossary
  • A device that measures the flow of electrical current in amperes.
  • Do-It-Yourself (Diy)
  • A category of customers that includes homeowners who purchase products and complete their own projects.
  • Soldering Gun
  • A tool used to solder metals together using tin-based solder to achieve a highly conductive contact.
  • Voltmeter
  • An instrument used for measuring electric potential in volts.
  • Wattmeter
  • An instrument that measures the flow of power in an electrical circuit.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Appliance Repair:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Appliance Repair market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Appliance Repair, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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