Overview

IBISWorld’s PBX Phone Systems Procurement Research Report offers purchasing insight into the PBX Phone Systems market. Our analysis dissects pricing trends and the supply chain, including highlighting key suppliers and their financial benchmarks. The report also provides key pieces of take-away intelligence, such as negotiation question preparation and a buying decision scorecard, which includes factors weighted according to their importance in the decision-making process.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard
REPORT SNAPSHOT

PBX Phone Systems - Recent Price Trend

The average price of PBX phone systems has been falling at an estimated average annual rate of 0.4% from 2014 to 2017. Price declines are highly beneficial for buyer power because they often encourage suppliers to negotiate on price in order to gain market share. Recent price declines have been a result of declining input costs and rising competition, despite demand growth.With few exceptions,...

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PBX Phone Systems - Total Cost of Ownership

The total cost of ownership (TCO) of PBX phone systems is high in relation to the benchmark price. TCO varies considerably based on the size and complexity of the system. The benchmark price is representative of the PBX system itself, but it excludes the necessary accessories, such as phones, wiring and telephone or internet service, to make the system operable. These costs, in addition to...

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About this Report

This report is intended to assist buyers of private branch exchange (PBX) phone systems. A PBX phone system is a telephone switching system that creates a private telephone network within a company and allows for the sharing of telephone lines to make outside calls. A PBX automatically routes incoming calls to specific extensions and can operate using traditional phone lines or the internet (IP PBX). PBX phone systems generally include internal and external phone lines, as well as a computer server to manage call switching and routing. This report excludes hosted and open-source PBX services.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Regulation
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
  Imports
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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