IBISWorld’s Office Phones Procurement Research Report helps simplify the purchasing process. This report provides tools such as pricing trends and forecasts, supplier benchmarks and negotiation questions to help you work with internal stakeholders and executives to manage the procurement process for your company. With this information, your company will be able to make credible and knowledgeable decisions regarding purchasing Office Phones.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Office Phones - Recent Price Trend

From 2014 to 2017, prices for office phones have been decreasing at an estimated annualized rate of 0.6%. This decrease in prices can be partly attributed to drops in the prices of essential inputs in phone production, such as semiconductors. Falling production costs have allowed manufacturers to reduce prices while protecting their profit margins. In addition, BYOD solutions, which allow...


Office Phones - Total Cost of Ownership

The total cost of ownership for office phones is high, accounting for over 100% of the benchmark price for office phones. For office phones to operate, buyers must have a networking solution that allows them to call other phones. As office phones are gaining the ability to communicate in other ways, such as through video and text, these phones need to be connected by systems that can transmit...


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About this Report

This report is intended to assist buyers of office phones. Office phones are handset telephones that offer additional functionality such as multiline options, call transfer and automatic reception that is not normally featured in home phones. These phones are typically used in conjunction with private branch exchange (PBX) phone systems, hosted PBX services or Voice-over-Internet Protocol (VoIP) services. This report excludes smartphones and other enterprise communication products such as meeting room conferencing and telepresence systems.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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