IBISWorld’s Issue Tracking Software Procurement Research Report provides the latest price data and the factors underpinning price movements, such as input costs and external demand drivers. The report identifies the leading suppliers of Issue Tracking Software and offers a strategic analysis of the key factors influencing the way the procurement market works. Data forecasts also accompany our analysis so your company can make purchasing decisions with confidence.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Issue Tracking Software - Recent Price Trend

The average price of issue tracking software has fallen at an annualized rate of 1.7% in the three years to 2017 to about $37 per month. Major price drivers, namely wages and demand, place upward pressure on price, but strong and increasing competition from free and open-source software has had more of a significant effect, causing prices to fall.High competition for software engineers has caused...


Issue Tracking Software - Total Cost of Ownership

Purchasing issue tracking software does not incur significant costs beyond the purchase price. The software is either downloaded or accessed over the internet, which helps minimize implementation costs. Also, training is typically a short-term endeavor, and new users can make full use of the software relatively quickly. The lack of additional costs benefits buyers by keeping the effective end...


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About this Report

This report is intended to assist buyers of issue tracking software. This software includes help desk, service desk, asset management and bug tracking systems that are primarily used by IT personnel. Issue tracking software includes both free and proprietary software. This report excludes all other forms of software, as well as suppliers that provide issue tracking services.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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