IBISWorld’s Loyalty Program Management Software Procurement Research Report offers purchasing insight into the Loyalty Program Management Software market. Our analysis dissects pricing trends and the supply chain, including highlighting key suppliers and their financial benchmarks. The report also provides key pieces of take-away intelligence, such as negotiation question preparation and a buying decision scorecard, which includes factors weighted according to their importance in the decision-making process.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Loyalty Program Management Software - Recent Price Trend

The price of loyalty program management software has been increasing at an estimated annualized rate of 1.0% during the three years to 2017, mainly because of rising demand and input costs.Increasing demand for loyalty program management software has been the primary contributor to rising market prices for the software in the three years to 2017. LPM software is an effective method for new...


Loyalty Program Management Software - Total Cost of Ownership

The total cost of ownership for LPM software is medium. Some LPM software providers charge implementation costs or initiation fees which increase the up-front expenditure needed to procure this product. These additional costs are particularly common if the loyalty program being administered requires some form of physical products the buyer does not initially possess. These products can include...


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About this Report

This report is intended to assist buyers of loyalty program management (LPM) software. LPM software helps buyers improve their relationship with customers, and encourages repeat business and increased sales. Buyers, such as retailers, technology companies and airlines, use this software to offer their clients automatic rewards or earned points and discounts. Such software can also allow buyers to create and send messages, manage accounts and gain actionable insights from customer data. Some larger suppliers also provide consulting services to help buyers create partnerships with other businesses and bolster their loyalty programs. This report does not cover general customer relationship management software or product promotion services.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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