IBISWorld’s Employee Assistance Programs Procurement Research Report offers purchasing insight into the Employee Assistance Programs market. Our analysis dissects pricing trends and the supply chain, including highlighting key suppliers and their financial benchmarks. The report also provides key pieces of take-away intelligence, such as negotiation question preparation and a buying decision scorecard, which includes factors weighted according to their importance in the decision-making process.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Employee Assistance Programs - Recent Price Trend

Prices for EAPs have been increasing at an estimated annualized rate of 1.9% in the three years to 2017. Moreover, rates for services have changed steadily on an annual basis due to strong competition among suppliers and low price driver volatility. As a result, buyers have been able to budget accurately for purchases of EAPs.Demand for EAPs has been strengthening during the past three years. As...


Employee Assistance Programs - Total Cost of Ownership

The total cost of procuring EAP services is low. The most significant cost to the buyer will stem from the time it takes to identify and select the best EAP service supplier. Additionally, the buyer needs to identify the number and length of sessions an employee can have every year. Because many programs offer support over similar issues, the buyer also needs to ensure that employees are able to...


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About this Report

This report is intended to assist buyers of employee assistance programs (EAPs). EAPs help employees and their family members handle personal problems that may adversely impact their work performance, health and well-being. Such programs focus on substance abuse, workplace issues, mental health, personal problems and traumatic events. EAPs generally include short-term counseling and referral services for employees and their household members. These programs are also called member assistance programs (MAPs) or employee and family assistance programs (EFAPs). This report excludes other healthcare services and healthcare insurance. 

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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