IBISWorld’s Procurement Research Reports cover thousands of indirect purchasing lines. Our data and analysis help you strategically engage and negotiate with suppliers and give you the credibility to work with internal stakeholders and executives. IBISWorld’s Debt Collection Services procurement research provides price trends and forecasts, supplier benchmarks and negotiation questions all intended to give your company leverage during the sourcing process.
doneBenchmark Price
doneRFP/RFQ/Negotiation Questions
done3 Year Price Forecast
doneSupply Chain Analysis
doneSupplier Intelligence
doneSample Buyer Decision Scorecard

Debt Collection Services - Recent Price Trend

In the three years to 2017, the price of debt collection services has been rising an estimated 1.2 percentage points to 29.3% of debt collected. An increase in demand for services has facilitated this upturn in rates, although strong competition has moderated the extent of this growth.Consumers have been amassing a greater amount of debt as interest rates have remained low and the economy has...


Debt Collection Services - Total Cost of Ownership

There are few hidden costs charged by debt collection agencies; therefore, the total cost of ownership for market services is low. The majority of debt collection agencies do not charge any additional fees besides the percentage of the debt recovered. As such, a low total cost of ownership benefits buyers because it allows them to budget accurately for the cost of these services. However, buyers...


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About this Report

This report is intended to assist buyers of debt collection services. Creditors hire debt collection agencies to help collect payments on accounts that are delinquent or charged off. Suppliers use a variety of methods, including mailed letters, phone calls and emails, to obtain payment of these debts. This report excludes the services of debt buyers, which are firms that buy debt at reduced rates, either from creditors or debt collection agencies, and then retain all the money collected from the accounts.

Table of Contents

At a Glance

Executive Summary

Price Environment
 Price Fundamentals
  Benchmark Price
  Pricing Model
 Price Drivers
 Input Cost Drivers
 External Demand Drivers
 Recent Price Trend
 Price Forecast

Product Characteristics
 Product Life Cycle
 Total Cost of Ownership
 Product Specialization
 Related Goods
 Subsitute Goods
 Quality Control
Supply Chain & Vendors
 Supply Chain Dynamics
  Supply Chain Risk
  Geographic Locations
 Competitive Environment
  Market Share Concentration
  Vendor Company Types
 Market Profitability
 Switching Cost

Purchasing Process
 Buying Basics
 Buying Lead Time
  Selection Process
  Buying-Decision Scorecard
 Key RFP Elements

Negotiation Questions

Buyer Power Score Components

Jargon & Glossary

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