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Travel Agencies in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Travel Agencies Market Research Report | NAICS 56151 | Jan 2017

Pack your bags: Continued growth in the broader economy will encourage industry growth

IBISWorld’s Travel Agencies market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 12-17
Annual Growth 17-22
Annual Growth
Industry Threats & Opportunities
  • The industry has benefited from an increase in travel to emerging economies
  • Technology has revolutionized the industry over the past decade
  • The industry will benefit from the improving economy and increased consumer spending
  • ... purchase to read more

Industry Analysis & Industry Trends

The Travel Agencies industry is growing once again, as traditional brick-and-mortar travel agencies reinvent themselves to remain relevant in an industry now dominated by online bookings. The rise of online travel websites, such as Expedia and, has completely revolutionized the industry. Consequently, many brick-and-mortar travel agencies have been forced to find new markets and niches, such as serving the corporate sector or luxury travelers. Steady growth in the broader economy will boost the industry's prospects over the next five years as travel rates lift. Growth in per capita income and declining unemployment will lead to growth in domestic and international travel. However, consumers will continue to remain price-conscious and more likely to book travel online... ... purchase to read more

Industry Report - Industry Products Chapter

Traditionally, travel agents earned revenue through vendor commissions, mainly from airlines, as tickets were expensive, in demand and could only be ticketed by agents or the airlines. Travel agents also made commissions from hotel, cruise, car rental and packaged tour sales. However, this model changed dramatically in the mid-1990s, when airlines capped and then eliminated commissions paid to agents. This lack of vendor commissions severely disrupted the industry, and many agents were forced to close their doors. Today, travel agents make a greater proportion of their revenue through service fees charged to clients, rather than vendor commissions. Thi.. ... purchase to read more

Additional Insights for the Travel Agencies Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Travel Agencies Industry are

  • Being part of a group buying, promotion and marketing scheme
  • Having a clear market position
  • Ensuring pricing policy is appropriate
  • IBISWorld analysts also discuss how external factors such as International trips by US residents and Consumer spending in the Travel Agencies industry impact industry performance... purchase to read more


    Industry ProductsRelated Reports

    What is the Travel Agencies Industry?

    This industry includes businesses that sell, book and arrange travel, tour and accommodation services for the general public and commercial clients. The industry also encompasses companies primarily engaged in providing travel arrangement and reservation services, including online-only booking systems.

    Industry Products
    International and domestic airline bookingsTour and packaged travel bookingsAccommodation bookingsCruise bookingsCar rentalOther services
    Industry Activities
    Retailing and reserving travel ticketsRetailing and reserving toursRetailing and reserving travel accommodations

    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • International trips by US residents
  • Consumer spending
  • Domestic trips by US residents
  • Percentage of services conducted online
  • Consumer Confidence Index
  • Current Performance
  • Industry structure and evolution
  • Challenges and opportunities
  • Most popular international destinations
  • Reduced reliance on labor
  • Chart: Revenue Growth
  • Industry Outlook
  • Rising consumer spending will help recovery
  • Changes in the industry’s landscape
  • Consolidation among agencies
  • Table: Travel Agencies Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Travel Agencies Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Consumers
  • Key Selling Industries
  • Amusement Parks
  • Casino Hotels
  • Domestic Airlines
  • Hotels & Motels
  • International Airlines
  • Ocean & Coastal Transportation
  • Rail Transportation
  • Scheduled and Charter Bus Services
  • Tour Operators
  • Products & Services
  • Tour and packaged travel bookings
  • Cruise bookings
  • International and domestic airline bookings
  • Accommodation bookings
  • Other services
  • Car rental
  • Chart: Travel Agencies Industry Products and Services Segmentation
  • Demand Determinants
  • Household income
  • The airline industry
  • Technology
  • Business travel
  • Major Markets
  • Leisure - international travel
  • Leisure - domestic travel
  • Corporate - unmanaged
  • Corporate - managed
  • Other
  • Chart: Major Market Segmentation for the Travel Agencies Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Depreciation
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Travel Agencies
  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Travel Agencies Industry
  • Industry Globalization
    Major Companies
    Expedia Inc.
    The Priceline Group Inc.
  • Table: Expedia Inc. - financial performance
  • Table: The Priceline Group Inc. - financial performance
  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Travel Agencies Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Travel Agencies Industry
  • Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Domestic trips by US residents (2008-2022)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Table: Industry Financial Ratios
  • Jargon & Glossary
    American Society Of Travel Agents (Asta)
  • The world's largest association of travel professionals, whose members include travel agents and the companies of the products they sell.
  • Brick-And-Mortar
  • A business that possesses buildings, production facilities, or store for operations.
  • Global Distribution System
  • A computerized system for agents, comprising details on international and domestic travel product.
  • Person-Trip
  • A trip that involves one person traveling 50 miles or more (one way) from home and possibly staying overnight.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Travel Agencies:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Travel Agencies market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Travel Agencies, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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