Crowd goes wild: The increasing use of the internet will continue to benefit the industry

IBISWorld’s industry research report on Crowdsourcing Service Providers can be used to help you understand the industry’s market size, growth potential and major companies. Five-year forecasts provide insight into the industry’s prospects, so you can make decisions with confidence. This information is perfectly suited to informing your business plans, pitch books, benchmarking and SWOT analysis.


Market Share of Companies
Industry Statistics & Market Size
Annual Growth
Annual Growth

Industry Threats & Opportunities

  • The growing prevalence of internet services and mobile internet connections will continue to drive growth
  • Mobile technology helped drive industry growth in recent years
  • The industry will begin to face rising internal competition over the next five years

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    Industry Analysis & Industry Trends

    Since its emergence in the early 2000s, the Crowdsourcing Service Providers industry has experienced explosive growth. The growing prevalence of online services has largely driven industry growth because workers can more easily complete tasks from remote locations. Crowdsourcing platforms generate revenue by charging fees to downstream businesses that use their service platforms, charging businesses a proportion of the wages they pay to workers. The Crowdsourcing Service Providers industry is projected to continue to expand over the five years to 2022, albeit at a slower rate than the previous five years. Crowdsourcing platforms will mature, resulting in more stable, slower growth...

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    Industry Report - Industry Products Chapter

    While industry establishments operate different types of portals that connect businesses with freelancers or hired employees with specialized skillsets, they are often facilitating work in a small number of task segments. Therefore, the most prudent way to segment products and services is through the type of work those portals facilitate.

    Expertise-based tasks

    Expertise-based tasks are those that are completed by workers who are recognized as being reliable sources of technique, skill or knowledge. Many of these workers have degrees in their fields and are contacted for work that pertains to their specific knowledge base or skill set. Som..

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    Additional Insights for the Crowdsourcing Service Providers Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Crowdsourcing Service Providers Industry are

  • Ability to vary services to suit different needs
  • Having contacts within key markets
  • Well-developed internal processes
  • IBISWorld analysts also discuss how external factors such as Number of mobile internet connections and Percentage of services conducted online in the Crowdsourcing Service Providers industry impact industry performance..

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    Industry Products

    What is the Crowdsourcing Service Providers Industry?

    This industry provides access to temporary employees through an online network. These employees typically complete work through the internet, working on a project-by-project basis. Industry customers crowdsource labor when it is too costly to employ full-time or part-time workers to complete the projects. This industry excludes crowdfunding service providers that primarily crowdsource funding for projects and companies.

    Industry Products
    Expertise-based tasks
    Freelance tasks
    Software service tasks
    Ideation tasks
    Industry Activities
    Operating online platforms that allow businesses to outsource tasks to an individual or group
    Organizing virtual networks of clients and independent workers

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Number of mobile internet connections
  • Percentage of services conducted online
  • Corporate profit
  • Outsourcing to the Business Services sector
  • National unemployment rate

  • Current Performance
  • Crowdsourcing
  • Mobile crowdsourcing
  • Profit margins grow
  • Chart: Revenue Growth

  • Industry Outlook
  • Market maturation
  • Service expansion
  • Table: Crowdsourcing Service Providers Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Crowdsourcing Service Providers Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Manufacturing
  • Management of Companies and Enterprises
  • Arts, Entertainment and Recreation

  • Key Selling Industries
  • Business Analytics & Enterprise Software Publishing
  • Data Processing & Hosting Services
  • Professional, Scientific and Technical Services

  • Products & Services
  • Expertise-based tasks
  • Freelance tasks
  • Microtasks
  • Software service tasks
  • Ideation tasks
  • Chart: Crowdsourcing Service Providers Industry Products and Services Segmentation

  • Demand Determinants
  • Outsourcing tasks
  • All shapes and sizes

  • Major Markets
  • Internet services
  • Media and entertainment
  • Technology
  • Manufacturing
  • Financial services
  • Retail distribution
  • Other
  • Chart: Major Market Segmentation for the Crowdsourcing Service Providers Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Purchases
  • Other costs
  • Chart: Cost Structure Benchmarking – Sector vs Crowdsourcing Service Providers

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Crowdsourcing Service Providers Industry

  • Industry Globalization
    Major Companies
  • Table: Upwork - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Crowdsourcing Service Providers Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Crowdsourcing Service Providers Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Percentage of services conducted online (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
  • Taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call (usually online)
  • Ideation
  • Process of creating new ideas
  • Micro-Tasks
  • Small, repetitive tasks completed by online crowdworkers
  • Outsourcing
  • Transferring portions of work to outside suppliers rather than completing it internally
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Crowdsourcing Service Providers:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Crowdsourcing Service Providers market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Crowdsourcing Service Providers, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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