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Electronic & Computer Repair Services in the US Industry Data and Analysis
Electronic and computer repair services include repairing and maintaining consumer electronic equipment, computers, office machines, communications equipment and other electronic equipment. Industry performance generally runs countercyclical to poor economic conditions, as many consumers substitute purchases with repairs during periods of economic uncertainty. Revenue has declined over the past five years as low unemployment and high per capita income over the majority of the period supported the purchase of new devices versus repairs. Consumers and businesses were slated to purchase replacements in the long-term and price hikes in appliances and long lead times for installation amid ongoing supply chain disruptions contributed to increased demand for repairs during the period. Overall, industry revenue is expected to decline at a CAGR of 1.4% to $21.0 billion over the five years to 2025, including a smaller decline of 0.9% in 2025 alone.
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What's included in this industry analysis
IBISWorld's research coverage on the Electronic & Computer Repair Services industry in the United States includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released May 2025.
About this industry
What's this industry report about?
The Electronic & Computer Repair Services industry in the United States operates under the NAICS industry code 81121. Companies in this industry are involved in repairing and maintaining consumer electronic equipment, computers, office machines, communications equipment and other electronic and precision equipment. Related terms covered in the Electronic & Computer Repair Services industry in the United States include warranty, precision equipment, liquid crystal display (lcd), peripheral, remote repair and smartphone.
What's included in this industry?
Products and services covered in Electronic & Computer Repair Services industry in the United States include Consumer electronics repairs, including radio, TV and VCR, Computer and office machine repairs and Communications equipment repairs.
What companies are included in this industry?
Companies covered in the Electronic & Computer Repair Services industry in the United States include International Business Machines Corporation, Leonardo SpA and Best Buy Co., inc.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Electronic & Computer Repair Services industry in the United States.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Electronic & Computer Repair Services industry in the United States.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Electronic & Computer Repair Services industry in the United States.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Electronic & Computer Repair Services industry in the United States. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Electronic & Computer Repair Services industry in the United States. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Electronic & Computer Repair Services industry in the United States. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Electronic & Computer Repair Services industry in the United States. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Electronic & Computer Repair Services industry in the United States.
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Frequently Asked Questions
What is the market size of the Electronic & Computer Repair Services industry in the United States in 2026?
The market size of the Electronic & Computer Repair Services industry in the United States is $21.0bn in 2026.
How many businesses are there in the Electronic & Computer Repair Services industry in the United States in 2025?
There are 35,361 businesses in the Electronic & Computer Repair Services industry in the United States, which has declined at a CAGR of 2.5 % between 2020 and 2025.
How may import tariffs affect the Electronic & Computer Repair Services industry in the United States?
The Electronic & Computer Repair Services industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Electronic & Computer Repair Services industry in the United States?
The Electronic & Computer Repair Services industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Electronic & Computer Repair Services industry in the United States grown or declined over the past 5 years?
The market size of the Electronic & Computer Repair Services industry in the United States has been declining at a CAGR of 1.4 % between 2020 and 2025.
What is the forecast growth of the Electronic & Computer Repair Services industry in the United States over the next 5 years?
Over the next five years, the Electronic & Computer Repair Services industry in the United States is expected to decline.
What are the biggest companies in the Electronic & Computer Repair Services industry in the United States?
The biggest companies operating in the Electronic & Computer Repair Services industry in the United States are International Business Machines Corporation, Leonardo SpA and Best Buy Co., inc.
What does the Electronic & Computer Repair Services industry in the United States include?
Providing repair and maintenance for consumer electronics and Operating photographic equipment repair shops that do not retail new photographic equipment are part of the Electronic & Computer Repair Services industry in the United States.
Which companies have the highest market share in the Electronic & Computer Repair Services industry in the United States?
The company holding the most market share in the Electronic & Computer Repair Services industry in the United States is International Business Machines Corporation.
How competitive is the Electronic & Computer Repair Services industry in the United States?
The level of competition is moderate and steady in the Electronic & Computer Repair Services industry in the United States.
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