Fixer-upper: Increasingly advanced products will keep consumers away from repairs

The Electronic and Computer Repair Services industry is in need of repair itself. The increasing affordability of electronics and computers has prompted consumers and businesses to purchase new products rather than replace their existing equipment, leading to a drop in demand. Furthermore, businesses and consumers typically have opted to purchase more advanced products and scrap damaged or outdated goods. The life cycle of electronic goods and computers has shortened over the five years to 2018, and the introduction of new technology has provided further incentive for consumers and businesses to replace their old equipment. Over the next five years, industry revenue is expected to decline...purchase to read more.

Industry Statistics & Market Size
Revenue
$18bn
Annual Growth 13-18
-0.3%
Forecast Growth 18-23
Profit
Employment
138,866
Businesses
57,035
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • The industry’s customer base will increase its replacement purchases, reducing demand for repairs
  • Consumers accelerated their purchases of smartphones despite high price points
  • The decision to repair or replace equipment will continue to be the major factor determining demand
  • Industry Report - Industry Locations Chapter

    The geographic distribution of industry establishments closely mirrors the geographic distribution of the US population. Most industry players are small-scale, labor-intensive operations, and therefore, they cater to their local markets. The Southeast region accounts for the largest share of the total US population (25.7%) and also hosts the most industry establishments (27.6%). Florida provides for a significant share of both population (6.4%) and industry presence (9.6%) in the region.The West holds the next largest share of industry establishments (16.8%) and US population (17.3%). The region includes California, which is home to more establishments than any other state (12.1%). The...purchase to read more.

    Additional Insights for the Electronic & Computer Repair Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Electronic & Computer Repair Services Industry are

  • Supply contracts in place for key inputs
  • Proximity to key markets
  • Production of premium goods/services
  • IBISWorld analysts also discuss how external factors such as Private investment in computers and software and Per capita disposable income in the Electronic & Computer Repair Services industry impact industry performance..

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    What's in this report

    What is the Electronic & Computer Repair Services Industry?

    Companies in this industry are involved in repairing and maintaining one or more of the following: consumer electronic equipment, computers, office machines, communication equipment and other electronic and precision equipment; items are not sold new. Establishments in this industry repair items including microscopes, radar and sonar equipment, TVs, stereos, video recorders, computers, photocopying machines, communications equipment, scientific instruments and medical equipment.

    Industry Products
  • Consumer electronics (including radio, TV and VCR) repairs
  • Computer and office machine repairs
  • Communications equipment repairs
  • Other electronic equipment (including medical equipment) repairs
  • Industry Activities
  • Providing repair and maintenance for consumer electronics
  • Operating photographic equipment repair shops that do not new photographic equipment
  • Operating stereo equipment repair shops that do not new stereo equipment
  • Operating TV repair shops that do not new TVs
  • Providing repair and maintenance for dental equipment
  • Providing repair and maintenance for medical and surgical equipment
  • Providing repair and maintenance for optical instruments
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Private investment in computers and software
  • Per capita disposable income
  • Price of computers and peripheral equipment
  • Demand from computer manufacturing
  • Demand from medical device manufacturing

  • Current Performance
  • Income and prices
  • Consumer electronics
  • Computers and office equipment
  • Communications equipment and other instruments
  • Industry landscape
  • Chart: Revenue Growth

  • Industry Outlook
  • Replacing versus repair
  • Outsourcing
  • Profitability
  • Table: Electronic & Computer Repair Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Electronic & Computer Repair Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Information
  • Finance and Insurance
  • Professional, Scientific and Technical Services
  • Surveying & Mapping Services
  • Dentists
  • Optometrists
  • Diagnostic & Medical Laboratories
  • Hospitals

  • Key Selling Industries
  • Audio & Video Equipment Manufacturing
  • Computer Manufacturing
  • Computer Peripheral Manufacturing
  • Medical Instrument & Supply Manufacturing
  • Telecommunication Networking Equipment Manufacturing

  • Products & Services
  • Other electronic equipment (including medical equipment) repairs
  • Computer and office machine repairs
  • Communications equipment repairs
  • Consumer electronics (including radio, TV and VCR) repairs
  • Chart: Electronic & Computer Repair Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Small and medium businesses
  • Large companies
  • Households
  • Federal government
  • State and local governments
  • Not-for-profit organizations
  • Chart: Major Market Segmentation for the Electronic & Computer Repair Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Rent and utilities
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Electronic & Computer Repair Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Electronic & Computer Repair Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Electronic & Computer Repair Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Electronic & Computer Repair Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)
  • price of computers and peripheral equipment (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Table: Industry Financial Ratios
    Liquid Crystal Display (Lcd)
  • An electronic visual display that uses the light-modulating properties of liquid crystals to put out an image.
  • Peripheral
  • A device attached to a host computer that has the purpose of expanding the host's capabilities.
  • Precision Equipment
  • Includes dental equipment, diagnostic imaging equipment, meteorological instruments, surgical instruments, optical instruments and sonar equipment.
  • Remote Repair
  • Computer repair in which the servicing entity logs onto the affected machine from a separate location via an internet connection to repair it.
  • Smartphone
  • A mobile phone that offers advanced PC-like capabilities.
  • Warranty
  • An assurance that an item will be repaired without cost to the buyer, usually limited to a specific time period.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s industry research report on Electronic & Computer Repair Services provides up-to-date sales and market data, allowing you to identify the product and customer segments driving revenue growth. The report identifies the leading companies in the industry, and offers strategic analysis of the key factors influencing the market. Our data forecasts are accompanied by full analysis to illustrate how the market is responding to dominant and emerging trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Electronic & Computer Repair Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Electronic & Computer Repair Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Electronic & Computer Repair Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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