Industry Statistics and Trends
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 5.7 % over the past five years, to reach an estimated €2.4bn in 2024.
Trends and Insights
The coronavirus pandemic put a short-term end to the boom
- The positive framework conditions for the industry and the increasing acceptance of its business model were briefly interrupted by the coronavirus crisis.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Increasing regulation will have an impact on sector sales
- Many ticketing activities operate in legal grey areas or are even illegal. The general terms and conditions of event organisers prohibit the resale of tickets or at best allow them to be sold at the issue price via an authorised platform. Many tickets are now labelled with the name of the ticket purchaser so that, in theory, only they can attend the event.
Biggest companies in the Reservation Services in Germany
| Company | Market Share (%)
2023 | Revenue (€m)
2023 |
|---|---|---|
CTS Eventim AG & Co. KGaA | 409.4 | |
HRS Ragge Holding GmbH | 185.4 | |
AER Kooperation AG | 110.5 |
To view the market share and analysis for all 4 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Ticketing for events, Reservation services for holidays and Other services. Ticketing for events is the largest segment of the Reservation Services in Germany.
Trends and Insights
Ticketing for events accounts for the largest share of industry revenue
- Ticketing services include both the sale and commission-based reservation of tickets by industry participants for event organisers. In the case of sales, the industry participants forward the payments to the organiser or acquire ticket contingents at their own economic risk and attempt to sell these to end customers.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
The sector includes services such as the reservation of restaurants, transport and accommodation. The reservation and sale of tickets for entertainment events such as concerts or sporting events are also part of the sector's activities. The activities of tour guides and the operation of tourist information centres as well as tourism promotion services are also sector-specific.
What's included in this industry?
Ticketing for eventsReservation services for holidaysCompanies
CTS Eventim AG & Co. KGaAHRS Ragge Holding GmbHAER Kooperation AGPurchase this report to view all 4 major companies in this industry.
Related Terms
GLOBAL DISTRIBUTION SYSTEMTRAVEL SERVICE PROVIDERTICKETINGSECOND MARKETBOTIndustry Code
WZ 79.90 - Reservation Services in Germany
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
The boom in the tourism sector is having a favourable effect on ticketing service providers. As a result of the boom in tourism, there is increased demand for the services of...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Ticketing for events is the highest-revenue service in the industry. More and more event organisers are outsourcing their ticket sales to external service providers in the ho...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
The eastern region has the highest proportion of ticketing service providers. The start-up scene is very strong in Berlin and there are numerous market entries, as the indust...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
The ticketing services industry is characterised by moderate internal competition. The industry players mainly compete with each other for cooperation with event organisers a...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
CTS Eventim AG & Co KGaA has the largest share of sales in the ticketing service provider sector. The company's main activity is the sale of tickets for concerts.
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of CTS Eventim AG & Co. KGaA's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of HRS Ragge Holding GmbH's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of AER Kooperation AG's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of revenue, market share and profit margin trend for one additional company
Detailed analysis
- Description and key data for CTS Eventim AG & Co. KGaA, and factors influencing its performance in the industry
- Description and key data for HRS Ragge Holding GmbH, and factors influencing its performance in the industry
- Description and key data for AER Kooperation AG, and factors influencing its performance in the industry
- Description, key data and performance trends for one additional company
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Travel agencies are the most important competitor of ticketing service providers when it comes to booking travel services. If the turnover of travel agencies increases, the c...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
The pandemic caused the profit margin of ticketing service providers to plummet. Although it has now recovered, it is still below the pre-pandemic level due to increasing com...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Reservation Services industry in Germany in 2024?
The market size of the Reservation Services industry in Germany is €2.4bn in 2024.
How many businesses are there in the Reservation Services in Germany industry in 2024?
There are 1,251 businesses in the Reservation Services industry in Germany, which has declined at a CAGR of 4.4 % between 2019 and 2024.
Has the Reservation Services industry in Germany grown or declined over the past 5 years?
The market size of the Reservation Services industry in Germany has been declining at a CAGR of 5.7 % between 2019 and 2024.
What is the forecast growth of the Reservation Services industry in Germany over the next 5 years?
Over the next five years, the Reservation Services industry in Germany is expected to grow.
What are the biggest companies in the Reservation Services market in Germany?
The biggest companies operating in the Reservation Services market in Germany are CTS Eventim AG & Co. KGaA, HRS Ragge Holding GmbH and AER Kooperation AG
What does the Reservation Services in Germany include?
Ticketing for events and Reservation services for holidays are part of the Reservation Services industry.
Which companies have the highest market share in the Reservation Services in Germany?
The company holding the most market share in Germany is CTS Eventim AG & Co. KGaA.
How competitive is the Reservation Services industry in Germany?
The level of competition is moderate and increasing in the Reservation Services industry in Germany.
Related Industries
Widen your competitive advantage with related industries
Competitors
- Travel Agencies in Germany
Complementors
- There are no industries to display.
International industries
- Global Tourism
- Online Event Ticket Sales in the US
- Online Travel Bookings in Australia
- Travel Agency and Tour Arrangement Services in New Zealand
- Travel Agencies in the UK
View all industries in Germany
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Germany include:
- German Federal Statistics Office (Destatis)
- European Statistics Office (Eurostat)
- United Nations Comtrade
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
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