Janitorial Services in Canada - Market Research Report (2014-2029)
New York, United States
Last Updated: May 2024
NAICS 56172CARevenue
$7.8bn
Past 5-Year Growth
Profit
$X.Xbn
Employees
157k
Businesses
28,157
Wages
$X.Xbn
Janitorial Services in Canada industry analysis
Janitorial services companies in Canada largely depend on downstream businesses' and property owners' cleaning needs and budgets, as most revenue stems from the commercial sector. The industry's performance has been volatile during the current period because of shifting economic conditions. When COVID-19 hit, downstream demand dropped as nonessential businesses were forced to shut down. Despite this, new pandemic-related cleaning regulations and increased spending from households helped sustain revenue in 2020. When the world returned to normal, revenue soared as spending from businesses recovered.
Trends and Insights
- Revenue has been volatile during the current period. Demand for janitorial services providers in Canada plunged during COVID-19 as the entire country shut down, while the industry performed well when the economy recovered following the pandemic.
- Commercial cleaning is the main source of revenue for the industry. Growth in the number of businesses increased janitorial services companies' supply of potential customers, causing commercial cleaning's revenue share to expand.
- A rise in resource-driven commercial growth has boosted commercial janitorial services in Alberta. The province is home to Edmonton and Calgary, two of Canada's fastest growing cities as a result of the importance of the oil and gas sector in Canada's economy.
- The number of nonemployers in the industry is high because of low barriers to entry and capital intensity. Most of the nonemployers operate locally and serve small businesses and residential clients.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 0.7 % over the past five years, to reach an estimated $7.8bn in 2024.
Trends and Insights
COVID-19 hindered downstream demand for the industry's services
- When the pandemic hit, provincial governments throughout Canada implemented lockdowns and strict social distancing measures. Since most of the economy was shut down, households cut their spending.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Solid economic conditions will aid revenue growth
- Despite challenges related to high inflation, rising interest rates and recessionary fears, Canada's economy is expected to expand during the outlook period.
Biggest companies in the Janitorial Services in Canada
| Company | Market Share (%)
2024 | Revenue ($m)
2024 | Profit ($m)
2024 | Profit Margin (%)
2024 |
|---|---|---|---|---|
GDI Integrated Facility Services Inc. | 468.2 | N/A | N/A | |
Jani-King International Inc. | 119.6 | N/A | N/A | |
Jan-Pro Canada | 10.0 | N/A | N/A |
To view the market share and analysis for all 4 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Standard commercial cleaning services, General cleaning services for public and private offices and General cleaning services for hospitals and doctors' offices. Standard commercial cleaning services is the largest segment of the Janitorial Services in Canada.
Trends and Insights
Commercial cleaning is the industry's main source of revenue
- Commercial cleaning services include most cleaning jobs outsourced by businesses or government clients to janitorial companies in Canada. Players clean manufacturing plants, wholesale centres, offices, hospitals, hotels and other locations. Janitorial duties that are commonly done nightly or weekly include cleaning bathrooms, floors and furniture.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- Small Specialty Retail Stores in Canada
Complementors
- Aircraft Maintenance, Repair & Overhaul in Canada
- Apartment Rental in Canada
- Property Management in Canada
- Security Services in Canada
International industries
- Janitorial Services in the US
- Snowplowing Services in the US
- Commercial Cleaning Services in Australia
- Commercial Cleaning Services in New Zealand
- General Building Cleaning in the UK
Table of Contents
About this industry
Industry definition
Janitorial companies clean building interiors, the inner parts of transportation equipment (e.g., aircraft, railcars, ships) and windows. Activities include contract cleaning services for factories, retail outlets, shopping centres and malls, business and government offices, trains and airlines and house-cleaning services.
What's included in this industry?
Providing standard commercial cleaning servicesProviding general cleaning services for Public and Private OfficesOffering general cleaning services for hospitals and doctors' officesProviding hotel and hospitality housekeeping servicesOffering residential cleaning servicesProviding damage restoration cleaning servicesProviding deep carpet cleaning servicesOffering window washing servicesCompanies
GDI Integrated Facility Services Inc.Jani-King International Inc.Jan-Pro CanadaPurchase this report to view all 4 major companies in this industry.
Related Terms
GREEN CLEANINGFRANCHISINGCOMPETITIVE BIDDINGIndustry Code
NAICS 56172 - Janitorial Services in Canada
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Revenue has been volatile during the current period. Demand for janitorial services providers in Canada plunged during COVID-19 as the entire country shut down, while the ind...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Commercial cleaning is the main source of revenue for the industry. Growth in the number of businesses increased janitorial services companies' supply of potential customers,...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
A rise in resource-driven commercial growth has boosted commercial janitorial services in Alberta. The province is home to Edmonton and Calgary, two of Canada's fastest growi...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each province
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each province in 2024
- Number and share of revenue each province accounts for in 2024
- Number and share of wages each province accounts for in 2024
- Number and share of employees in each province in 2024
Detailed analysis
- Geographic spread of the industry across North America, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
The number of nonemployers in the industry is high because of low barriers to entry and capital intensity. Most of the nonemployers operate locally and serve small businesses...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
The industry's largest companies comprise a small share of revenue because of low market share concentration. Consolidation is muted because of localization and low barriers ...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of GDI Integrated Facility Services Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Jani-King International Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Jan-Pro Canada's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of revenue, market share and profit margin trend for one additional company
Detailed analysis
- Description and key data for GDI Integrated Facility Services Inc., and factors influencing its performance in the industry
- Description and key data for Jani-King International Inc., and factors influencing its performance in the industry
- Description and key data for Jan-Pro Canada, and factors influencing its performance in the industry
- Description, key data and performance trends for one additional company
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Demand for janitorial services can vary seasonally, depending on the type of business being served. For example, demand for janitorial services may be higher in the summer mo...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Shifts in economic conditions have caused profit to be quite volatile during the current period. COVID-19 caused profit to drop, while profitability soared amid the pandemic ...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Liquidity Ratios (2017-2022)
- Coverage Ratios (2017-2022)
- Leverage Ratios (2017-2022)
- Operating Ratios (2017-2022)
- Assets (2017-2022)
- Liabilities (2017-2022)
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Canada include:
- Statistics Canada
- Industry Canada
- Canadian Business Patterns
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Janitorial Services industry in Canada in 2024?
The market size of the Janitorial Services industry in Canada is $7.8bn in 2024.
How many businesses are there in the Janitorial Services in Canada industry in 2024?
There are 28,157 businesses in the Janitorial Services industry in Canada, which has declined at a CAGR of 0.5 % between 2019 and 2024.
Has the Janitorial Services industry in Canada grown or declined over the past 5 years?
The market size of the Janitorial Services industry in Canada has been declining at a CAGR of 0.7 % between 2019 and 2024.
What is the forecast growth of the Janitorial Services industry in Canada over the next 5 years?
Over the next five years, the Janitorial Services industry in Canada is expected to grow.
What are the biggest companies in the Janitorial Services market in Canada?
The biggest companies operating in the Janitorial Services market in Canada are GDI Integrated Facility Services Inc., Jani-King International Inc. and Jan-Pro Canada
What does the Janitorial Services in Canada include?
Providing standard commercial cleaning services and Providing general cleaning services for Public and Private Offices are part of the Janitorial Services industry.
Which companies have the highest market share in the Janitorial Services in Canada?
The company holding the most market share in Canada is GDI Integrated Facility Services Inc..
How competitive is the Janitorial Services industry in Canada?
The level of competition is high and steady in the Janitorial Services industry in Canada.
