Industry Analysis & Industry Trends
During the five years to 2011, third-party administration has exhibited strong growth, largely due to expanding enrollments in health and welfare programs and large gains in pension fund inflows, assets and accounts. This increased operational burden forced many companies to outsource the administration of their employee benefit programs and pension plans to reduce expenses.... purchase to read more
Industry Report - Industry Investment Chapter
This industry undertakes labor-intensive administrative and processing functions on behalf of pension funds. It also provides clients with advisory services, for which the primary input is human capital. Most individuals employed in the industry have undergone significant training, in addition to possessing other qualifications. Nevertheless, more advanced software platforms have reduced the time and complexity burden of a number of industry-specific work tasks, which has ultimately increased productivity and reduced the industry's reliance on labor. Consequently, wages have declined as a proportion of revenue, falling from about 35.8% of industry revenue in 2000 to an estimated 26.4% in 2012... purchase to read more