Industry Analysis & Industry Trends
Case by case
The Medical Case Management Services industry works with insurers, employers and patients to ensure that medical care is appropriate and cost effective. Because one of the industry's largest markets is workers' compensation claims, the drastically rising unemployment rate during the recession caused a blip in otherwise-steady revenue growth during the past five years. As employment conditions improve over the coming five years and as healthcare reform increases the ranks of insured, industry demand is expected to grow.... purchase to read more
Industry Report - Industry Investment Chapter
The Medical Case Management Services industry exhibits a low level of capital intensity; for every dollar spent on labor, industry operators invest about $0.06 in capital improvements. Capital investment is largely made for central building facilities and software development. The low level of capital intensity is due to the highly personalized nature of industry services tailored to a client's particular needs, thus leading to high labor costs. Each case manager follows a multi-step process of assessment, planning, coordination and evaluation of health and social services to meet client needs. Insurance-based case management is a labor-intensive practice typically provided by telephone.
Each case manager has a different caseload depending on their cases' complexity... purchase to read more