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Interactive Voice Response Software in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Interactive Voice Response Software Market Research Report | Technology | Industrial-Use Software | 2012

IBISWorld’s Interactive Voice Response Software market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Cisco Cisco  market share
IBM IBM market share
Nortel Networks Nortel Networks market share
Voxeo Voxeo market share
Industry Statistics & Market Size
Revenue
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Annual Growth 07-12
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Annual Growth 12-17
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Profit
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Employment
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What is the Interactive Voice Response Software industry?

This industry develops interactive voice response (IVR) software and systems. IVR is a voice-recognition technology used to interpret callers' verbal responses to a predefined list of questions. It is typically used to direct phone calls for customer service or technical support purposes. This industry does not include software for outbound voice over internet protocol (VoIP) calls... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents
Major products in this industry
Switched-line IVR softwareIP-based IVR software
 
Examples of brands in this Industry
Unity Express (Cisco)Voxeo IVR (Voxeo)WebSphere IVR (IBM)Nortel IVR (Nortel Networks)


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