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Electronic & Computer Repair Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Electronic & Computer Repair Services Market Research Report | NAICS 81121 | Dec 2015

Fixer-upper: Low-priced gadgets led consumers to replace rather than repair, hurting the industry

IBISWorld’s Electronic & Computer Repair Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
Annual Growth 11-16
Annual Growth 16-21
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Industry Analysis & Industry Trends

The Electronic and Computer Repair Services industry has declined during the past five years. The increasing affordability of electronics and computers has prompted consumers and businesses to purchase new products rather than replace their existing equipment, and businesses and consumers typically have opted to purchase more advanced products and scrap damaged or outdated goods. In the five years to 2020, the industry will continue declining, albeit at a slower rate. New, technologically complex products will lead the way for increased repair demand. However, the industry will still suffer from declining trends, as electronics and computer products continue to decrease in price... purchase to read more

Industry Report - Industry Products Chapter

Computer and office equipment repairs

The largest industry segment is computer and office equipment repairs, generating an estimated 36.9% of total revenue. This category includes the repair and maintenance of computers and peripherals, photocopying machines, computer terminals, storage devices, printers and CD-ROM drives. Another service this segment performs is recycling inkjet cartridges, which is usually not a sufficient revenue-generating activity in itself. Most companies engage in this activity as an additional service to their repair and maintenance clients.

As a share of revenue, this segment has declined steadily in the past five years as a result of the trend to replace rather than repair electronic items... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Electronic & Computer Repair Services Industry?

Companies in this industry are involved in repairing and maintaining one or more of the following: consumer electronic equipment, computers, office machines, communication equipment and other electronic and precision equipment; items are not sold new. Establishments in this industry repair items including microscopes, radar and sonar equipment, televisions, stereos, video recorders, computers, photocopying machines, communications equipment, scientific instruments and medical equipment.

Industry Products
Consumer electronics (including radio, TV and VCR) repairsComputer and office machine repairsCommunications equipment repairsOther electronic equipment (including medical equipment) repairs
Industry Activities
Providing repair and maintenance for consumer electronicsOperating photographic equipment repair shops that do not new photographic equipmentOperating stereo equipment repair shops that do not new stereo equipmentOperating TV repair shops that do not new TVsProviding repair and maintenance for dental equipmentProviding repair and maintenance for medical and surgical equipmentProviding repair and maintenance for optical instruments

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