VoIP in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

VoIP Market Research Report | NAICS 51711e | Aug 2014

Raised voice: The expansion of 4G data networks will propel subscription growth

The VoIP market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 09-14
Annual Growth 14-19
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Industry Analysis & Industry Trends

Voice over Internet Protocol (VoIP) experienced massive growth at the start of the past five-year period, though residential customer growth has since flattened out. Regulations and the dominance of companies, such as Google, threaten the industry, but the expansion of mobile broadband networks will open up new avenues for growth. Cable companies able to bundle VoIP service with cable service will fare best in consumer markets in the next five years, while businesses will slowly but surely turn to VoIP for voice needs... purchase to read more

Industry Report - Industry Investment Chapter

The VoIP industry has moderate capital equipment requirements, but the degree varies depending on the type of service provided by the firm. For every $1.00 spent on wages, industry operators will spend $0.15 on capital investments. This represents a slight increase on capital investments over the past five years. Companies such as magicJack and Vonage have higher capital requirements, as their VoIP services require physical hardware to operate. This increases the amount of purchases necessary to run their business. Furthermore, Vonage and magicJack have kept labor costs down, reducing installation costs by having consumers install hardware themselves. Meanwhile, strictly software companies, such as Skype, have reduced capital costs that include buying servers and server space... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the VoIP Industry?

Industry participants provide voice over internet protocol (VoIP) services to consumers, businesses and government organizations. VoIP technology converts voice signals into digital data that is transmitted using the internet. This industry does not include VoIP providers who bundle their services with internet, cable operated VoIP, and firms that resell VoIP services.

Industry Products
Nomadic VoIPNon-nomadic VoIP
Industry Activities
VoIP over the PSTN

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