Industry Analysis & Industry Trends
Explosive growth since the inception of voice over internet protocol (VoIP) began to stabilize in 2011 as residential customers began to cut home phone service entirely, shifting their preferences away from traditional wired phones to wireless phones. Driving the strong revenue growth in the middle part of the past decade was the rapid adoption of broadband internet services. VoIP is less expensive to implement than traditional switched-circuit telephony, with businesses expected to gravitate toward the more cost-effective solution. The increasingly robust nature of the internet will alleviate fears about VoIP quality and reliability, a hurdle to adoption by the business segment, allowing industry revenue to rise over the five years to 2021.
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Industry Report - Industry Products Chapter
Nomadic VoIP, or portable VoIP that consumers can access from any location with a broadband connection, represents the industry's largest product segment at 59.4%. Growing as a share of industry revenue, nomadic VoIP services have boomed as it offers unique advantages over products inside and outside of the industry. Taking advantage of its portability, nomadic VoIP services allow for consumers to make domestic and international calls using VoIP technology from different locations, maximizing its value for travelling consumers or businesses. This advantage is increased by the fact that VoIP services are conducted through the internet, where industry operators can route calls much cheaper than operators who use other wired technology... purchase to read more