Industry Analysis & Industry Trends
Voice over Internet Protocol (VoIP) experienced massive growth at the start of the past five-year period, though residential customer growth has since flattened out. Regulations and the dominance of companies, such as Google, threaten the industry, but the expansion of mobile broadband networks will open up new avenues for growth. Cable companies able to bundle VoIP service with cable service will fare best in consumer markets in the next five years, while businesses will slowly but surely turn to VoIP for voice needs... purchase to read more
Industry Report - Starting a New Business Chapter
Barriers to entry in this industry are currently medium; however they are increasing as VoIP services increase in prominence and reliability. As VoIP continues to become increasingly competitive in comparison to traditional phone services, larger companies are acquiring or integrating these services into their portfolio (e.g. Microsoft's $8.5 billion Skype purchase). Opportunities still exist for new entrants, but they are disappearing fast.
VoIP providers are classified as information service providers. As such, they fall outside the Telecommunications Act of 1996, which heavily regulates telecommunications carriers. Importantly, the lack of regulation, compared with telecommunications providers, makes it much easier for new entrants to compete... purchase to read more