Business Concierge Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Concierge Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Oct 2015

Timely assistance: Rising corporate profit and disposable incomes will help industry revenue grow

IBISWorld’s Business Concierge Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

Operators in the Business Concierge Services industry conduct their clients' professional and personal affairs, from handling dry cleaning and shopping to making travel arrangements. During the recession, low corporate profit and low per capita disposable income discouraged households and companies from hiring concierges, though many new operators entered the industry during the recession because of its low barriers to entry. As the economy recovers, demand is expected to return to the industry, with solid revenue and enterprise growth over the next five years.... purchase to read more

Industry Report - Industry Analysis Chapter

Although the industry is still developing in the United States, concierge services are fairly common throughout Europe. Nevertheless, the US Business Concierge Services industry has grown in each of the past five years, increasing at an expected average annual rate of 2.6% to $271.1 million. Business concierge professionals cater to both corporate and household clients, providing services as diverse as restaurant recommendations, appointment management and event planning on an online and sometimes offline basis. According to industry professionals, travel bookings are one of the most popular service offerings that business concierge companies provide for their clients... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Business Concierge Services Industry?

Business concierges provide on-demand services for business executives, clients, employees and individuals. Companies offer a wide variety of services, including running errands, conducting grocery and personal shopping, making travel and restaurant reservations, and home management. Services may be provided in-person or remotely via telecommunications. Companies that function like brokers to match client requests with available freelance concierges are excluded from this industry.

Industry Products
Other tasksShoppingEntertainment and dining arrangementsTravel arrangementsCourier services (e.g. bank deposits)
Industry Activities
Arranging travelShoppingProviding courier functionsProviding small event and party planningArranging dining and entertainmentFulfilling other tasks associated with a business trip

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