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Business Concierge Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Concierge Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Apr 2014

Timely assistance: Rising corporate profit and disposable incomes will help industry revenue grow

IBISWorld’s Business Concierge Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
Revenue
$318m
Annual Growth 09-14
5.5%
Annual Growth 14-19
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Profit
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Employment
2,750
Businesses
698
Industry Analysis & Industry Trends

Operators in the Business Concierge Services industry conduct their clients' professional and personal affairs, from handling dry cleaning and shopping to making travel arrangements. During the recession, low corporate profit and low per capita disposable income discouraged households and companies from hiring concierges, though many new firms entered the industry during the recession because of its low barriers to entry. As the economy recovers, demand is expected to return to the industry, with solid revenue and enterprise growth over the next five years.... purchase to read more

Industry Report - Industry Investment Chapter

Capital intensity, measured by the ratio of depreciation to labor costs, for this industry is low. IBISWorld estimates that for every dollar spent on wages, the average industry operator spends $0.03 on capital investments in machinery, facilities and equipment. This industry is heavily reliant on labor, as wages are expected to account for 29.6% of industry revenue in 2014. Nevertheless, new firms must still invest in capital goods, such as computing, communications and other technology based equipment... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Business Concierge Services Industry?

Business concierges provide on-demand services for business executives, clients, employees and individuals. Companies offer a wide variety of services, including running errands, conducting grocery and personal shopping, making travel and restaurant reservations, and home management. Services may be provided in-person or remotely via telecommunications. Companies that function like brokers to match client requests with available freelance concierges are excluded from this industry.

Industry Products
Fulfilling other tasksShoppingEntertainment and dining arrangementsTravel arrangementsCourier services (e.g. bank deposits)
 
Industry Activities
Arranging travelShoppingProviding courier functionsProviding small event and party planningArranging dining and entertainmentFulfilling other tasks associated with a business trip


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