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Business Concierge Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Concierge Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Apr 2014

Timely assistance: Rising corporate profit and disposable incomes will help industry revenue grow

The Business Concierge Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
Revenue
$318m
Annual Growth 09-14
5.5%
Annual Growth 14-19
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Profit
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Employment
2,750
Businesses
698
Industry Analysis & Industry Trends

Operators in the Business Concierge Services industry conduct their clients' professional and personal affairs, from handling dry cleaning and shopping to making travel arrangements. During the recession, low corporate profit and low per capita disposable income discouraged households and companies from hiring concierges, though many new firms entered the industry during the recession because of its low barriers to entry. As the economy recovers, demand is expected to return to the industry, with solid revenue and enterprise growth over the next five years.... purchase to read more

Industry Report - Industry Analysis Chapter

Although the industry is still developing in the United States, concierge services are fairly common throughout Europe. Nevertheless, the US Business Concierge Services industry has grown in each of the past five years, increasing at an expected average annual rate of 5.5% to $317.7 million. Business concierge professionals cater to both corporate and household clients, providing services as diverse as restaurant recommendations, appointment management and event planning on an online and sometimes offline basis. According to industry professionals, travel bookings are one of the most popular service offerings that business concierge companies provide for their clients... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Business Concierge Services Industry?

Business concierges provide on-demand services for business executives, clients, employees and individuals. Companies offer a wide variety of services, including running errands, conducting grocery and personal shopping, making travel and restaurant reservations, and home management. Services may be provided in-person or remotely via telecommunications. Companies that function like brokers to match client requests with available freelance concierges are excluded from this industry.

Industry Products
Fulfilling other tasksShoppingEntertainment and dining arrangementsTravel arrangementsCourier services (e.g. bank deposits)
 
Industry Activities
Arranging travelShoppingProviding courier functionsProviding small event and party planningArranging dining and entertainmentFulfilling other tasks associated with a business trip


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