Business Concierge Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Concierge Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Apr 2012

Timely assistance: Rising corporate profit and disposable incomes will help industry revenue grow

IBISWorld’s Business Concierge Services market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
International SOS International SOS market share
Industry Statistics & Market Size
Annual Growth 07-12
Annual Growth 12-17
Purchase to read more
Purchase to read more
Industry Analysis & Industry Trends

Over the past decade, the Business Concierge Services industry has grown steadily. Business concierge companies handle everything from appointment management to running errands, making travel reservations and even arranging pet sitting. Once exclusively the domain of celebrities and affluent professionals, business concierge service companies have increasingly targeted private households and corporate employees to fulfill a variety of their household management tasks. However, with decreased disposable income and lower corporate profit during the recession, demand for business concierge services declined as businesses and consumers alike cut back on discretionary expenditures.... purchase to read more

Industry Report - Industry Investment Chapter

Although capital intensity varies according to the size of the business concierge firm, IBISWorld estimates that the ratio of depreciation to labor costs is low. In other words, the capital required to invest in capital goods like communications equipment and transportation is lower than the amount of revenue directed toward wage costs. Given the expected dominance of owner-operator firms with no employees, wage costs generally reflect the opportunity cost of unpaid labor. For firms with paid employees, the average wage is estimated to approach $30,000 per year... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Business Concierge Services Industry?

Business concierges provide on-demand services for business executives, clients, employees and individuals. Companies offer a wide variety of services, including running errands, conducting grocery and personal shopping, making travel and restaurant reservations, and home management. Services may be provided in-person or remotely via telecommunications. Companies that function like brokers to match client requests with available freelance concierges are excluded from this industry.

Industry Products
Fulfilling other tasksShoppingEntertainment and dining arrangementsTravel arrangementsCourier services (e.g. bank deposits)
Industry Activities
Arranging travelShoppingProviding courier functionsArranging dining and entertainmentFulfilling other tasks

View Sample
Select Clients