Order Fulfillment Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Order Fulfillment Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Mar 2015

Order up: Increased outsourcing of order-fulfillment services and consumer spending will boost growth

IBISWorld’s Order Fulfillment Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
Exel Exel market share
Ryder System Inc. Ryder System Inc. market share
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

Although companies are increasingly outsourcing order-fulfillment services to industry operators to focus on core business functions, the industry has suffered in the wake of lower trade volumes, slow growth in disposable income and decreased demand from retail trade in the past five years. Declines have been mitigated, however, by rising internet usage and online shopping, which has spurred demand for industry services. The Order Fulfillment Services industry is expected to recover over the five years to 2020 as the US economy strengthens and inventory from American manufacturers, wholesalers and retailers grows.... purchase to read more

Industry Report - Industry SWOT Analysis Chapter

The Order Fulfillment Services industry is in the mature stage of its life cycle. Over the 10 years to 2020, industry valued added (IVA), which measures the industry's contribution to the economy, is forecast to grow at an average 3.2% annually, falling in line with average annual GDP growth of 2.5%. Industry demand and revenue depend on several factors, including demand from the retail, manufacturing and wholesaling sectors, per capita disposable income and internet usage. Reliance on such economically fundamental factors means that the industry usually grows at a similar pace to the economy and can even be used as a barometer for economic conditions... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Order Fulfillment Services Industry?

This industry provides order- or product-fulfillment services on behalf of the product owner; businesses outsource fulfillment operations to industry operators. Industry services generally include storing goods, receiving orders, packaging and shipping the orders to end consumers, collecting payment for orders and handling returns and exchanges. Industry operators do not manufacture the products for which they provide fulfillment services, although they may perform light assembly tasks.

Industry Products
Storage servicesOrder processing servicesOther services
Industry Activities
Storing goodsPacking goodsShipping goodsOperating call centersProcessing returns and exchangesMonitoring inventory

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