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Order Fulfillment Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Order Fulfillment Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Apr 2014

Order up: Increased outsourcing of order fulfillment services will boost industry growth

IBISWorld’s Order Fulfillment Services market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
Exel Exel market share
Ryder System Inc. Ryder System Inc. market share
There are no major players in this industry There are no major players in this industry market share
Industry Statistics & Market Size
Revenue
$9bn
Annual Growth 09-14
1.3%
Annual Growth 14-19
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Profit
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Employment
62,595
Businesses
1,607
Industry Analysis & Industry Trends

Although companies are increasingly outsourcing order-fulfillment services to industry operators to focus on core business functions, the industry has suffered in the wake of lower trade volumes, slow growth in disposable income and decreased demand from retail trade in the past five years. Declines have been mitigated, however, by rising internet usage and online shopping, which has spurred demand for industry services. The Order Fulfillment Services industry is expected to recover over the five years to 2019 as the US economy strengthens and inventory from American manufacturers, wholesalers and retailers grows.... purchase to read more

Industry Report - Industry Investment Chapter

The Order Fulfillment Services industry has a low level of capital intensity. In 2014, for every dollar industry operators invest in labor, $0.08 is expected to be spent on capital. Capital investment is made up of washhouses, warehouse equipment, call centers and payment processing and package tracking software. Once a company invests in these items, its spending on capital declines. On the other hand the industry is very labor intensive. Employees are needed to help place goods in storage, pack, ship and handle returns and exchanges. They also operate call centers and handle administrative tasks. As a result, wages share of revenue exceeds 30.0%... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Order Fulfillment Services Industry?

This industry provides order- or product-fulfillment services on behalf of the product owner; businesses outsource fulfillment operations to industry operators. Industry services generally include storing goods, receiving orders, packaging and shipping the orders to end consumers, collecting payment for orders and handling returns and exchanges. Industry operators do not manufacture the products for which they provide fulfillment services, although they may perform light assembly tasks.

Industry Products
Storage servicesOrder processing servicesOther services
 
Industry Activities
Storing goodsPacking goodsShipping goodsOperating call centersProcessing returns and exchangesMonitoring inventory


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