Order Fulfillment Services in the US: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Order Fulfillment Services Market Research Report | Advisory & Financial Services | Other Outsourced Functions | Mar 2015

Order up: Increased outsourcing of order-fulfillment services and consumer spending will boost growth

IBISWorld’s Order Fulfillment Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
Exel Exel market share
Ryder System Inc. Ryder System Inc. market share
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

Although companies are increasingly outsourcing order-fulfillment services to industry operators to focus on core business functions, the industry has suffered in the wake of lower trade volumes, slow growth in disposable income and decreased demand from retail trade in the past five years. Declines have been mitigated, however, by rising internet usage and online shopping, which has spurred demand for industry services. The Order Fulfillment Services industry is expected to recover over the five years to 2020 as the US economy strengthens and inventory from American manufacturers, wholesalers and retailers grows.... purchase to read more

Industry Report - Industry Products Chapter

Fulfillment, which is also known as order or product fulfillment, is the process of receiving an order, then shipping the order to the buyer to complete a transaction. To maximize efficiency and reduce operating costs, companies outsource this aspect of operations to firms in the Order Fulfillment Services industry. By outsourcing fulfillment operations, companies are able to spend more resources (e.g. time and money) on other aspects of their business, including product development.

Fulfillment companies provide various services, including storage, order processing, returns and exchanges, and administration. Fulfillment companies that manufacture products are excluded from the industry... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Order Fulfillment Services Industry?

This industry provides order- or product-fulfillment services on behalf of the product owner; businesses outsource fulfillment operations to industry operators. Industry services generally include storing goods, receiving orders, packaging and shipping the orders to end consumers, collecting payment for orders and handling returns and exchanges. Industry operators do not manufacture the products for which they provide fulfillment services, although they may perform light assembly tasks.

Industry Products
Storage servicesOrder processing servicesOther services
Industry Activities
Storing goodsPacking goodsShipping goodsOperating call centersProcessing returns and exchangesMonitoring inventory

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